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Kazzhol Hotel Astana

4.0 star property
Escape to an urban oasis where wellness meets indulgence. Enjoy delicious meals by day and live it up by night near Bayterek Tower.

Choose dates to view prices

Located close to Palace of Peace and Reconciliation, Kazzhol Hotel Astana offers a serene retreat. Indulge in a breakfast buffet, rejuvenate with spa services, or unwind at the indoor pool and bar. With free self parking, luggage storage concierge services available.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is €95
includes taxes & fees
20 Jul - 21 Jul

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

A hotel room with a bed, desk, and chair, a painting on the wall, and a patterned carpet.

Standard Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room

Comfort Double or Twin Room

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Minibar, in-room safe, desk, blackout curtains

Standard Twin Room

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi
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About the area

Located in Astana, Kazzhol Hotel Astana is in the city centre. Palace of Peace and Reconciliation and Singing Fountain are notable landmarks, and travellers looking to shop may want to visit Mega Astana Shopping Centre and Khan Shatyr. Looking to enjoy an event or a match? See what's going on at Kazakhstan Central Concert Hall or Astana Arena. Visit our Astana travel guide
Map
213, Balkantau Avenue, Astana, 010000

What's nearby

  • Schoolchildren's Palace
    9 min walk - 0.8 km
  • Embassy of the United States, Astana
    14 min walk - 1.2 km
  • Hazret Sultan Mosque
    16 min walk - 1.3 km
  • Palace of Independence
    3 min drive - 2.3 km
  • Palace of Peace and Reconciliation
    3 min drive - 2.0 km

Getting around

  • Astana Railway Station
    24 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    37 min drive

Restaurants

  • Paradise
    9 min walk
  • Al Qasr (The Terrace)
    6 min walk
  • Додо Пицца
    8 min walk
  • MeatPoint
    12 min walk
  • Starbucks
    12 min walk

About this property

Kazzhol Hotel Astana

  • Upscale hotel near Bayterek Tower
  • Located close to Palace of Peace and Reconciliation and Kazakhstan Central Concert Hall, Kazzhol Hotel Astana provides a free breakfast buffet, a terrace and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at Fergana, the on-site restaurant. In addition to a bar and a health club, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • An indoor pool
    • Free self-parking
    • A round-trip airport shuttle (surcharge), luggage storage and concierge services
    • Smoke-free property, a 24-hour front desk and a banquet hall
  • Room features
  • All 119 rooms include comforts such as pillow menus and air conditioning, as well as perks such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • LCD TVs with satellite channels
    • Wardrobes/cupboards, daily housekeeping and desks

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fergana

Things to do

  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Kazzhol Hotel Astana have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 11:00 PM.

How much does it cost to stay at Kazzhol Hotel Astana?

As of 19 Jul 2026, prices found for a 1-night stay for 2 adults at Kazzhol Hotel Astana on 20 Jul 2026 start from €95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kazzhol Hotel Astana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kazzhol Hotel Astana?

Self-parking is free at this property.

What time is check-in at Kazzhol Hotel Astana?

Check-in start time: 3:00 PM; check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at Kazzhol Hotel Astana?

Checkout is at noon.

Does Kazzhol Hotel Astana provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Kazzhol Hotel Astana located?

Located in Almaty District, this hotel is within 3 mi (5 km) of Palace of Peace and Reconciliation, Singing Fountain and Kazakhstan Ministry of Foreign Affairs. Bayterek Tower and Kazakhstan Central Concert Hall are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kazzhol Hotel Astana Reviews

8.8

Excellent

9.2

Cleanliness

6.6

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 30 out of 54 reviews
Rating 8 - Good. 19 out of 54 reviews
Rating 6 - Okay. 3 out of 54 reviews
Rating 4 - Poor. 0 out of 54 reviews
Rating 2 - Terrible. 2 out of 54 reviews

Reviews

Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay and would gladly give this hotel 5 stars. The room was spotless, the property was beautifully maintained, the air conditioning worked perfectly, and the location was very convenient with easy access to restaurants, museums, and other attractions. The staff truly made the stay exceptional. Everyone at the front desk was incredibly friendly, welcoming, and always willing to help with directions, recommendations, and any questions we had. The only suggestion for improvement would be the pool and hot tub area. Since day passes are available to outside visitors, it became quite crowded and noisy at times. Limiting the number of outside guests during busy hours and making the hot tub adults only would create a much more relaxing experience for hotel guests. Overall, this is an excellent hotel, and we would definitely stay here again.
Stayed 8 nights in Jun 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Very clean. Friendly staff. Yhe beautiful pool and jacuzzi.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! They were able to accommodate all of our needs. Breakfast was great as well.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Mansoor M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved Baku. People were very friendly. Prices were very reasonable. Alyia the receptionist in this hotel was one of the best. She always went out of her way to help me. She is a big asset for the this stablishment!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

NATALYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel with very good breakfast!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Olga

Excellent experience
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Ehab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was too hot. And the condition does not work
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service. Highly recommend

Прекрасный отель. Отличный приветливый персонал особенно девушки на reception desk. Отель чистый. Завтрак шикарный.
Stayed 1 night in Mar 2025
Verified

8/10 Good

igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel , good location, Fergana resonant

Very good place, always stay here while in Nursultan, Very good food Fergana restaurant
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Gaukhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Казжол

Прекрасный отель, отличный завтрак, хороший ресторан в здании отеля.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Paul-F.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel situated in the "old" town Astana ( not the new Astana build 1998 dibvided by the river ) as it was at 500lm from my meetings it was ok nice swimming pool and sauna by the way
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

EDUARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Хороший отель для деловой поездки

Отель хорошо отремонтирован. Везде чистота.Номер очень просторный, полностью укомплектован. Завтраки хорошие. Район не самый центральный, но до делового центра можно добраться за 10-15 минут. Персонал вежливый.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Niels Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt hotel i Astana

Fint indrettet hotel. Roligt. Rent. Pool, motionscenter så fine ud. Restaurant var rigtig god. Morgenmad udmærket/rigtig god Hotellet ligger lidt (50 min gang) uden for centrum. Udmærket vej /fortov at gå på hele vejen. (Taxa er også en billig mulighed) Fint standard hotel. Hjælpsomt personale. Vil gerne bruge hotellet igen.
Stayed 3 nights in May 2018
Verified

10/10 Excellent

Parkhat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Понравился ресторан Фергана. Понравилась вежливая отношение персонала. Есть хорошие залы для проведения конференций. Отличный бассейн с сауной и джакузи. Не очень понравилось место расположения отеля. Отель находится далековато от центра города, приходилось пользоваться такси для деловых встреч в центре.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient, clean and reasonably priced Hotel

Convenient clean and reasonably priced. Staff is friendly and helpful. Good breakfast included in the rate.
Stayed 7 nights in Feb 2018
Verified

8/10 Good

max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money hotel in a strategic position to visit Astana.
Stayed 4 nights in Sep 2017
Verified

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel dall'ottimo rapporto qualità prezzo.

Posizione comoda per il lavoro e lo sport, personale cortese e molto disponibile. Bagno di grandi dimensioni
Verified

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Удобный и чистый Отель.

Было организованно ранее размещение, хороший ресторан, бар! Очень приветливый персонал.
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff and great value

Only stayed one night but arrived very early in morning on first day. Staff were extremely accomodating and you can pay a little extra for an early Check in. Excellent room, modern, clean and well equipped. Only praise for the staff and their hotel. Thanks
Verified

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Preiswertes Hotel mit sehr gutem 4-Stern Service

Hotel mit hilfsbereitem Personal und sehr gutem Restaurant. Die Zimmer sind gross und bequem. Das das W-Lan funktioniert einwandfrei. Viele Sehenswürdigkeiten sind in Gehdistanz.
Verified

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kazachischer Weg

Anreise gegen 8:00 Uhr, trotzdem Frühstück ohne Aufpreis erhalten. Busverbindung in die Stadtmitte ca. 10 Fahrt.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel bit of a dodgy location.

Just a quick stop over. It was a pleasure to have such excellent receptionists with very good English and all other staff in the hotel were fantastic, very friendly and efficient. It was hard to find and we did drive around for quite a while looking for it and the neighbourhood behind the hotel is not very nice certainly NO evening or even afternoon strolls
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel mediocre,lejos del centrp pero con un personal de recepción muy bueno pero intentaban sacar dinero al cliente en cada cosa. Por 1h de early check-in cobraron la mitad de una noche sin avisar!
Verified

8/10 Good

Amer

Liked: Cleanliness, staff & service, property conditions & facilities

nice hotel/nice decor

the room was chilly - otherwise it was perfect - price was excellent - breakfast was reasonable