Exterior

Reviews of Best Western Hotel Nuernberg City West

3 out of 5
Best Western Hotel Nuernberg City West
Regerstr. 6, Nuremberg, BY

Reviews

8.8

Excellent

Rating 10 - Excellent. 376 out of 831 reviews" "
Rating 8 - Good. 369 out of 831 reviews" "
Rating 6 - Okay. 65 out of 831 reviews" "
Rating 4 - Poor. 13 out of 831 reviews" "
Rating 2 - Terrible. 8 out of 831 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities
Was there for show at Messe, 2 minute walk to train that took you right to the Messe show grounds. No change of train required. Breakfast was plentiful.
Stayed 4 nights in Feb 2024

8/10 Good

Evelyn

Travelled with family, Travelled with group
Liked: Amenities
Night desk staff was always rude. Cleaning personnel very rude! Great location, easy access to public transportation! Breakfast room personnel always smiling and very friendly.
Stayed 3 nights in Dec 2023

10/10 Excellent

Kest

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mark-Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuremberg Christmas Market Visit
The Hotel is really close to the metro station and close old town. The rooms were pretty large for a European standard and really comfortable. The breakfast was quite nice with a lot of options. The Staff were great during the check in/out process and provided suggestions of activities in town (other than the Christmas Markets). The have a laundry facility in the basement with irons and ironing boards, which was nice when you want to freshen up your clothes after a couple of days traveling.
Stayed 2 nights in Dec 2023

8/10 Good

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very good. Front desk stalk very friendly!
Stayed 2 nights in Dec 2023

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrei

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is the best part I did like, typical German cuisine!
Stayed 2 nights in Sep 2023

8/10 Good

GAMAL, ROCKVILLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel lies in a quiet street just off a busy road, and less than a block away from the Nuremberg Metro (U-Bahn). It has parking on site, but you must get in early because on two out of three nights, I cam too late and had to park on the street in a time-restricted zone. The check-in on a Sunday afternoon, when there was just one attendant at the reception, took an exceptionally long time to complete.
Stayed 3 nights in Jul 2023

10/10 Excellent

Kris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, very nice staff.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Masayuki

Business traveller
The receptionist was very helpful, the room and breakfast were great!
Stayed 2 nights in May 2023

10/10 Excellent

Heidi Lai Ngo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room with comfy bed. Excellent breakfast with lots of choices.
Stayed 3 nights in May 2023

8/10 Good

Christopher, Walsall

Business traveller
Liked: Cleanliness, staff & service
For a one night stay this was fine. Wouldn’t want to stay very much longer. Excellent breakfast, however.
Stayed 1 night in Mar 2023

10/10 Excellent

Ludovit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good value
The hotel is very accessible by car (including parking at a reasonable price) and by public transport (the U-Bahn station is literally around the corner). Rooms are adequately sized, cleanliness is exemplary. The breakfast is varied, rich, good quality and tasty. Pleased with the selection of cheeses and teas. Coffee is - German... Overall, very good value for money.
Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

4/10 Poor

Evelyn

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
As soon as you walk in the lobby you can tell this hotel has seen better days. The furniture in the lobby is dirty and worn. The whole place needs to be renovated. We were greeted by a very rude receptionist though later in the day she was replaced by a much more friendly person. Our room was clean and the beds were comfortable. We had a patio door leading to a small balcony which was good because the room was so warm we needed the cool air at night in order to sleep.
Stayed 1 night in Oct 2022

10/10 Excellent

Peter

Stayed 1 night in Oct 2022

10/10 Excellent

Pawel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice service. Since it was my second stay I got a free upgrade of the room. Room was clean, big and comfortable. Very good access to exhibition or old town with direct subway line just outside.
Stayed 3 nights in Sep 2022

10/10 Excellent

Mahnaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 4 nights at Best Western. Everything was excellent. Friendly staff, good sized room, convenient location, only 3 minutes walk to U-Bahn, excellent breakfast, car parking. Will stay again at this hotel again.
Stayed 4 nights in Sep 2022

8/10 Good

Mary, Kingsburg

Stayed 2 nights in Sep 2022

10/10 Excellent

Qing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious. A lot of storage spaces. Steps to U1. Very nice staffs. A special thank you to Ramona at the front desk, who helped me in the late night!
Stayed 1 night in Sep 2022

8/10 Good

Fred

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel is okay except for the smelly carpet because its dirty. Needed to be shampooed.
Stayed 1 night in Jul 2022

10/10 Excellent

Rhys

Stayed 1 night in Jul 2022

8/10 Good

Veit

Stayed 2 nights in Jul 2022

8/10 Good

Nathaniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ac
It’s was honestly really good. The only issue I saw was even after having the ac on full blast all night it was still kinda warm in the room but other than that it was amazing
Stayed 1 night in Jul 2022

10/10 Excellent

ALEXANDER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's a perfect place to stay, close to the metro, but even accessible by foot through a wonderful river landscape. a very clean area, friendly staff, good internet connection. plenty of parking place, with supermarket and pharmacy within 300m. with a balcony for tan and laundry. I'd choose it again, definitely.
Stayed 4 nights in May 2022

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! It was clean and comfortable, and the staff was very nice. The breakfast was good and convenient. The location might be away from the old city but the subway/train was very close and easy to figure out. Overall the stay was great and we would chose it again.
Stayed 2 nights in May 2022

10/10 Excellent

MEI LIN

Stayed 4 nights in May 2022

4/10 Poor

Jesse

Stayed 6 nights in Feb 2022

10/10 Excellent

Meena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to by tram. Breakfast buffet was great , staff was friendly and rooms are spacious
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Great value
Great value hotel, staff friendly & efficient, easy on-site parking, quiet location, U-Bahn station very close, fabulous breakfast, large room with balcony, bathroom (especially shower) a bit tiny, both room & bathroom could need some renovation or re-freshening, especially floor carpet
Stayed 3 nights in Sep 2021
Response from Reservation on 12 Oct 2021
Dear Anonymous, thank you very much for your statement. Hope to see you again. BEST regards Nadine Wittmer

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Tidy and nice. All you need for a stay is here.
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2020
Response from Reservierung on 15 Oct 2020
Sehr geehrte Damen und Herren, bitte teilen Sie uns Ihre Entscheidung der Punkteverteilung mit. Gibt es hier evtl. ein Missverständnis? BESTe Grüße Nadine Wittmer Reservierung

10/10 Excellent

Kishore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located medium class hotel with easy tranport
Our stay was very comfortable. Staff very courteous and helpful with all enquires! Best breakfast! With good break fast we use to skip lunch! Located very near the underground station so travel to messe (exhibition hall) and into town was very convenient
Stayed 2 nights in Jan 2020

8/10 Good

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. Great food, comfortable beds, bilingual staff.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome breakfast. Clean rooms. Convenient location (close to the u-bahn). Great staff.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Cat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choices at breakfast and plenty of it, convenient location and friendly staff. One drawback was room was very hot and even with thermo turned to 5 degress and up on full power we couldnt cool it down much, resorted to opening window but as ground floor we couldnt do that as much as needed. Did mention at reception but nothing seemed to change. Only flaw though as all else great.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Catherine Mould

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Mark

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel.
This hotel ended up being by far the best hotel out of the 9 we stayed in around Germany and Switzerland. Everything from check in to check out was perfect. To find a hotel room that had tea and coffee making facilities was something, but to also have air conditioning and a fridge was very welcome. Breakfast was excellent with an amazing array of food and beverages. The hotel is located right around the corner of a subway entrance, and also there is an excellent large supermarket across the road about 5 minutes walk. The hotel has great parking facilities out the back with easy access and easy to find in between the hotel and the Honda dealership next door. Price is quite reasonable as well. The hotel is located about 5 train stops from the old town and not to far away from other sights which can all be easily reached by train. They also have plenty of tourist info and brochures, plus a city map in many languages. This is a great hotel for families, as well as business. Oh and there is an awesome bakery right across the road. We will stay there on our next visit for sure.
Stayed 2 nights in Sep 2019

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lacks a restaurant A bit out of town
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacy rooms, parking available, strategic location
Stayed 5 nights in May 2019

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Best Western near Nuremberg
Very well managed property just a few U-Bahn stations from Nuremberg Hauptbahnhof. Excellent breakfast and great service all around.
Stayed 1 night in May 2019

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Exceptionally well managed property. The staff is well trained and provide very good service. The hotel is just a couple of hundred meters from the nearest U-bahn station making it easy to navigate Nuremberg for both business and pleasure. The breakfast is very good and the staff is on top of everyone's needs. I would stay here again the next time we're in Nuremberg and recommend it to all travelers.
Stayed 2 nights in May 2019