Normal Hotel Guide - OSF HealthCare hotels in Normal, United States of America.

"Over all the hotel was decent. The lobby was decorated really cool, if you’re into antiques. The girl at check in was super nice and friendly and made check in a breeze. There were fewthings that were a-little annoying with our stay. We had 2 rooms that were connected that was a positive! It was so weird how the rooms were different. One had a shower only and the shower had no hot water or pressure so we all ended up having to shower in one room. "

"Good service "

"We got in around 9 pm and 2 of our rooms had a strong smell of being smoked in. We were graciously given new rooms. Thank you so much!"

"Room was fine, but toilet leaked. Hope staff fixed it after we left."

"Room had a strong urine odor and no matress covers on the yellowish disgusting mattress. Ice machine did not work the entire 3 day stay but could have been from constant use due to hotel being at capacity. Many breakfast items were gone by 9 am."

"Welcoming to pets and parking was safe and easy. "

"Property was OK but over priced and the staff was terrible . Manager Wanda was rude and even called the police to have us removed . We paid for a room with a single king bed and was given 2 doubles. When I complained or asked for a credit to ny bill she refused because I purchased through a 3rd party (Expedia) . Also kids were in the hall ways screaming and yelling . If you book through a 3rd party the hotel says you can be treated like a 2nd class citizen . "

"We stayed because of indoor pool, pool was closed, should get some money back for false info. Disappointed."

"It was a lovely home. The beds were very comfortable. Definitely would stay here again. "