Room, 1 King Bed with Sofa bed | View from room
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Reviews of Trending Inn

2.5 out of 5
Trending Inn
357 12th St, Oakland, CA

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 44 reviews" "
Rating 8 - Good. 10 out of 44 reviews" "
Rating 6 - Okay. 10 out of 44 reviews" "
Rating 4 - Poor. 4 out of 44 reviews" "
Rating 2 - Terrible. 2 out of 44 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

shelly

Disliked: Cleanliness, property conditions & facilities
I circled the property which street parking lot. There were two spots right in front of the hotel which had busted glass where car windows were busted and broken into. Shady characters walking all around. I didn’t even stop. I’d rather lose the money than stay there.
Stayed 1 night in Sep 2021

10/10 Excellent

Josh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with comfortable rooms and great staff. Didn't spend much time in the area but there were lots of good food options that we saw or noticed online. Was easy to drive around the area, too.
Stayed 3 nights in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super ceady area. Not as advertised. NO PARKING.
When we arrived at the hotel, we tried to enter to find out where we could park and the front doors were locked even though it was after check in time. I called the hotel to tell them we were out front and so the front desk lady came out to let us in. We asked her where to park our car. This hotel advertises as having PARKING INCLUDED which was the ONLY reason we booked it. They don't have parking at all and offered us street parking as "included". But then said it's not a good idea to leave the car on the street overnight. That we could pay for the parkade around the corner but they're closed from 6pm to 10am and you have no access to your car during that time. We had an early morning flight to catch and so couldn't park there either. It's in a super ceady part of town, garbage all around on the streets, cardboard in some of the windows of the hotel building. We decided that we were not staying there and booked another hotel in the city.
Stayed 1 night in Jun 2021
Response from Tikki on 8 Jun 2021
Dear sir/madam, Thank you for taking the time to share your review with us, we appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We apologize for your unpleasant experience. The third party website hotels.com misadvertised our parking amenity. Our hotel offers self street parking and parking garages offsite, and we provide directions to 2 garages nearby for all the guests (less than 800ft). We have been in contact with hotels.com to adjust the parking amenity and hope to resolve this matter as soon as possible. Only hotel guests will be provided with a password to have access of the entry after check-in. And we always have staff on duty during check-in hours for all your questions and concerns. We also remodeled part of the hotel during the pandemic, as some rooms are not yet done being furnished and they are closed to the public. We hope you enjoyed your stay in the city. Again, we apologize for the inconvenience and thank you for your understanding.

10/10 Excellent

Breya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Tikki on 8 Jun 2021
Thanks for staying with us. We appreciate your feedback

4/10 Poor

Erica

Liked: Cleanliness, property conditions & facilities, room comfort
Tv didn’t work wouldn’t connect to internet
Stayed 2 nights in May 2021
Response from Tikki on 2 Jun 2021
Dear Miss Erica, Thank you for taking the time to share your review with us, We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Regarding your comment on our TV's internet connection, we have contacted our internet provider and upgraded our internet service, as well as updating all the TVs in the rooms. We also have staff on duty for all your questions regarding the hotel. So hopefully if you return to us, you will be able to relax and enjoy your stay. Again, we apologize for the inconvenience and thank you for your understanding.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stop for One Night
Perfect little hotel that feels like a hostel for adults. There is a little shares kitchen area and the rooms are perfectly situated for everything you need including coffee. For the price, this is the perfect quick stop.
Stayed 1 night in May 2021
Response from Tikki on 4 May 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing beautiful hidden location. Only downside is that theres no parking only st. Parking.
Stayed 1 night in Apr 2021
Response from Tikki on 30 Apr 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really nice night here. The front desk lady was sweet and helpful. She upgraded my room to a beautiful King suite when she knew my fiance and I booked one night for our anniversary. The room was clean and lovely. The city view at night was fabulous. The mattress is comfortable. Trending Inn definitely will be my first choice in Oakland.
Stayed 1 night in Mar 2020

10/10 Excellent

David

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I've ever been. Great experience staying as a business traveler. Really nice front desk service. Nice terrace to hang out with friends or enjoy the beautiful sunshine. Unique corridor with modern photography works. The room is clean and the bed is comfortable. A little fridge inside the room brings great convenience to me. Definitely gonna come back again!
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not really a hotel. It's like a factory loft with some rooms in it. No lobby. Dirty. Cold. Very strange.
Stayed 1 night in Jan 2020

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back
Nice little boutique hotel downtown. Great location. Service was great. The rooms are fairly new, nice and clean inside. There is a cool open air terrace upstairs that is really nice for hanging out if you don’t want to be stuffed in the room. Really enjoyed staying here, will come back
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The walls are very thin and I could hear everything, including when my neighbors flushed toilet or showered or opened drawers. I don’t smoke. They gave me a smoker room that reeked of cigarettes. The staff is very very nice but the desk isn’t staffed 24/7 and in fact, they don’t really seem to be there 75% of the time.
Stayed 2 nights in Feb 2020

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Just missed the mark
This remodeled hotel just missed the mark. Couple things to be aware of. This is in an old historic building and consequently, there is no elevator. If you are on the second floor, there are 29 stairs that you need to climb to get up to floor 2. There are limited number of electrical outlets available and no USB charging ports. There is no ice machine in the building. There is a fridge in the room, but no freezer component, and nothing really got cold in the fridge. The bathroom vanity is in the living area and the toilet and shower are in the bathroom. The water pressure in the shower was crazy low and it took literally 2 minutes before hot water to start coming out. I think the owners were trying to make this a nice place, but they just missed the mark.
Stayed 3 nights in Feb 2020

8/10 Good

Lindsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself was great, but I made sure to take an Uber coming and going after dark.
Stayed 4 nights in Jan 2020

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
What was good: the room and the property in general was very clean and, since it looked to be recently renovated, quite beautiful on the inside. Also, the room we had off the courtyard was absolutely silent. We heard nothing at all. The woman who met us upon arrival, Cher, was very friendly and helpful. The other of the coin includes the fact that the hotel is located is a very sketchy part of town. Our rental was broken into parked on the street. The streets in the area are badly littered and frankly disgusting. The area is inhabited by a population that make it difficult to feel safe walking around in the evening looking for something to eat. The hotel has a ridiculous policy of having the front desk open for only a few hours a day. You can check-in only between the hours of 3 and 5. Otherwise you’ll need to make special arrangements to get the key to your room. Once there we found that the room that I had specifically reserved was not available and we had to settle for another less comfortable room. Also, if you’re used to housekeeping during a stay lasting more than a single day you’ll be disappointed. Check-out was complicated by the fact that the key code I had been given to operate the door, because no one was at the desk at the time, ceased to work after a single use. We had to call the hotline, imagine a hotel with a hotline, to get Cher to show up allow us to get the remainder of our stuff out of the room. I will not be returning.
Stayed 2 nights in Dec 2019

10/10 Excellent

Sylvester

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You know how you always claim to want to support the "local Mom & Pop?" Well here is your shot. The rooms are quite comfortable. T
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great boutique hotel in the old Oakland/China town district!
Stayed 1 night in Dec 2019

8/10 Good

Daryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location - Nice Place
Quick and Easy check in. Friendly staff. Desk has limited hours and you must check in before 500pm or contact them ahead. No parking was a bit of an issue. Parking in Oakland is Expensive, so consider this. Room was nice and bed was very comfortable. It was a bit cold, since the only heater is pretty far from the bed and there are high ceilings. Overall super good! There was really really really low water pressure in the shower. Liked the place and location, but for the price I would expect parking and a better shower.
Stayed 2 nights in Dec 2019

10/10 Excellent

Deloria, Santa Cruz, California

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a hidden gem in Oakland. It is right downtown close to Chinatown with lots of options on places to eat and a convenient store across the street. The rooms are extremely clean and have very comfortable beds. The courtyard is beautiful and it provides for a very authentic Oakland experience with high rise buildings surrounding it. You also have access to Netflix, and Prime Amazon. Sher the front desk attended was amazing. She went above and beyond to make our experience special. This hotel will be our first choice in the future when visiting the SF Bay Area.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The front desk closes early. Perhaps 6 PM. I don't know because I never saw anyone there. The wifi was effectively broken. There's not exactly a lobby. There's no exercise room. That said what's there is pretty nice and freshly remodeled. It's a good value and I'd stay there again, I'd just have lower expectations.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean and adequate for bargain tourist travel in an expensive city, but not suitable for business travel. My room faced the street, and it should have had better noise-dampening windows. The room had a funny smell. The TV only had apps, not actual regular television, which was annoying. The towels were worn. The cups in the room were clearly rinsed, not washed.
Stayed 3 nights in Nov 2019

10/10 Excellent

Lupita, Visalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that I was running very late for my check in due to flat tire. They left me a door code and my keys to check myself in. Did not have to lose my reservation and after a very long trip just wanted to go to bed hassle free. Would stay here again.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
The Trending Inn is a great option if nearby standard hotels aren't available or out of your budget. The rooms are updated and clean, although I had a wad of hair from the last guest in my shower for half my stay, after asking a few times to have the shower re-cleaned. Our cable also didn't work, which they helped to resolve pretty quickly. Overall, the Trending Inn could use a lobby makeover and some amenities. I'm also wondering why the rooms are called suites, when there's just the usual bed and desk in the room. My coworker staying down the hall had a suite with pullout couch, carpet and a fireplace which was more in line for a room called a "suite". My King suite, in comparison, simply had a bed, desk and no additional features. No enclosed closet, sitting area, etc. The most frustrating part of our stay was the rainfall shower with little to no water pressure. Imagine showering under a trickle of lukewarm water... I couldn't wait to get home for a real shower! The courtyard, while super cute, is not very usable unless you want to read or something low key. I overall would have preferred a standard hotel with amenities, breakfast, common areas, and 24/7 staff. Again, the Trending Inn is clean and functional, and the staff is pleasant. Just make sure you read the details and adjust your expectations. I would say it's not great for a leisure trip, vacation or long stay. Lesson learned!
Stayed 5 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel would have been fine except for the ridiculous glass door on the bathroom. Shower door was opaque; door between bathroom and bedroom area was not. I do not know if it is like this in every room, but for this reason alone I would not stay here again. In addition, I considered the neighborhood "sketchy."
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to BART. Staff members are extremely helpful and go out of their way to solve problems. With no instructions to explain the heat/air controls, keeping the room temperature comfortable was difficult.
Stayed 3 nights in Oct 2019

10/10 Excellent

Regina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Fanny, Modesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to my destination. The room was spacious & clean!
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
No amenities, small room, noisy. Long staircase with no elevator would be difficult for someone not in reasonable shape with luggage.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so welcoming and I was really comfortable staying here with my friend for a conference. Everything is walk able and the little courtyard made a great place to relax at the end of the day.
Stayed 1 night in Oct 2019

8/10 Good

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean, staff very nice and helpful. Parking was not so great, difficult to find a place to park.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks sketchy at first, but rock solid hotel. Definitely staying there for all my future visits to Oakland/SF.
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Not good for people that can not go upstairs no lift
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, pleasant staff. Parking is an issue. They should contract with a near by parking garage.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Decent, but not great
The location is good, particularly if you have business in downtown Oakland. All of the rooms are on the second floor of the building, seem to be newly remodeled. Note that there is no front desk service after 5pm, so one has to call ahead if coming in late. The single room that I rented was a bit on the small side, was clean, had a reasonably comfortable bed and quite a nice bathroom. That said, there no useful desk space if you need to work. Noise from the courtyard outside easily penetrated the room. I was never able to establish an internet connection, which was really frustrating. On the whole, the experience was fine, but I don't anticipate staying here again.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly cute with a sleek but lovely courtyard with a beautiful view of the Tribune building! Room was clean and suited our needs. Close to great dining.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Older hotel but still ok. However no elevator, no breakfast and therefore not worth the $200 per night
Stayed 1 night in Oct 2019

8/10 Good

George

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the courtyard and privacy in such a cool setting
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My new Oakland favorite
This is a charming alternative to the very weak Oakland alternatives. The room was very comfortable. AC was great on a hot day. The bathroom was well appointed—excellent lighting! There were plenty of hangers, decent coffee making stuff and a little fridge. Note there is no elevator, which will be a problem for some. I would have enjoyed having a box of Kleenex, a bar of handsoap and a few more towels, but I managed. The overall experience was good and I’ll be back.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got the corner room. spacious, clean and perfect natural light. The water pressure for shower is the only let down. I would stay again
Stayed 3 nights in Sep 2019

8/10 Good

BRIAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019