6/10 Okay
Angela Z.
19 Jul 2024
Liked: Cleanliness, communication
Disliked: Check-in, listing accuracy
3bed/3bath Penthouse
Pros: oceanfront building, penthouse has a side view to the ocean. Unit has an updated kitchen and all 3 bathrooms are also updated. It slept all 7 of us comfortably. Large and comfortable sectional couch with large television in living room.
Garbage chute was convenient. Indoor and outdoor pool (both crowded but due to the size of the building it was not surprising).
Cons:
A layout of the unit or a better description of the bedrooms would have been helpful. The bedroom on the first floor of the unit has the double/queen bed and attached bathroom. There’s also a 2nd full bath on the first floor . Second floor has king bed with attached bathroom and bunk bed room (no attached bathroom). Laundry is also on the second floor.
The washing machine was broke on our arrival. Coastal resorts and the owner did respond in a timely manner during office hours. We were told a part to fix the washing machine was ordered (without anyone looking at the machine), but the part would not arrive during our stay. We were offered a laundry service that would pick up our clothes on Thursday and return on Saturday ( that did not work for us). We went to the laundromat twice (not exactly how you want to spend your vacation).
The owners did offer us a small refund for the inconvenience and up to 3 additional linen services.
You are guaranteed 1 parking spot ($50).
We asked for a second and were basically sent on a scavenger hunt because no one knew where to send us. The 2nd spot was $60.
Angela Z.
Stayed 7 nights in Jul 2024