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"Friendly staff, and clean and spacious room. The outdoor bath was amazing"

"Great location to experience mt Fuji in a relaxed atmosphere. We stayed in the Japanese style family room which was very spacious with beautiful lake views. Both outdoor hot springs were really lovely, one with a view to Mount Fuji. Breakfast was excellent with breathtaking view of mt Fuji. The staff were very helpful. Some parts of the common areas in the hotel definitely need refreshing. But overall highly recommended. "

"Lovely clean rooms. Lots of amenities "

"The hotel is beautiful, and the staff were amazing and customer focused. Really liked our first time using a public bath. Also, like the complementary ice cream. "

"Clean, great service. "

"Had a high corner room with view. Very clean. Hotel provided a lot of amenities for use during stay. Chose to experience local restaurants for breakfast and dinner. Highly recommend Gora Brewery for dinner. Hotel staff very helpful with suggestions and guidance, especially Shohei at front desk."

"It’s a short stay and everything was very nice !"

"Beautiful waterfront view "

"Family of four stayed a regular room with very comfortable floor mats. Everything from the staff to the cleanliness and attention to detail was amazing. We really enjoyed the onsen experience including the provided yakats. Easy walk from the train station or a very inexpensive cab. We opted for the half board and that was amazing 7 course Japanese mess worth every yen! We were sad to leave."