We reserved this place through VRBO. We entered 2 adults, 2 children, and requested a crib. When we arrived, they had a room for 2 people and no crib. We were told that since we reserved the room through VRBO, they and not straight with them, they didn't get our information. They said it was our fault for not booking directly. Luckily there was a sofa bed and they managed to get us crib at the last minute.