4/10 Poor
Taryn D.
14 Apr 2024
Liked: Cleanliness
Decent Room, Horrible Customer Service
The room was alright. It was pretyy much as advertised, but the customer service was attrocious. I was supposed to get a code to the door to get into the room by 11AM. I hadn't heard anything from them by the time I was getting ready to head over so I sent them a message. I hadnt heard anything for an hour so I gave them a call and didn't get an answer so I left a message. Still hadnt heard anything a half hour after that so again gave them a call with no answer. Eventually I just tried the door to see if it was open and tp my surprise it was. Which kind of made me uncomfortable. About 20-30 minutes acter I got into the room I finally got the code to the room. Not by call though, just a simple message that said "It is ******". I'm beyond dissapointed in the customer service that was provided and wish thwy would have made things right.
Taryn D.
Stayed 2 nights in Apr 2024