Deluxe Double, River View, Room 6

Reviews of Towne Lyne Motel

2.5 out of 5
Towne Lyne Motel
747 Main Street, Ogunquit, ME

Reviews

9.0

Wonderful

Rating 10 - Excellent. 134 out of 199 reviews" "
Rating 8 - Good. 43 out of 199 reviews" "
Rating 6 - Okay. 12 out of 199 reviews" "
Rating 4 - Poor. 7 out of 199 reviews" "
Rating 2 - Terrible. 3 out of 199 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very NIce "step back in time...) for Maine! Takes Me to my childhood.
Stayed 1 night in Sep 2023

10/10 Excellent

Ed

Stayed 1 night in Oct 2023

6/10 Okay

Frank

Liked: Cleanliness
Cleaning Fee $20.00
Didn't like the cleaning fee tacked on the bill. If, I had known that, I wouldn't stayed their. The twenty dollar fee is uncalled for. No one cleaned the room or changed towels the three days I stayed.
Stayed 3 nights in Sep 2023
Response from Ankit on 23 Nov 2023
Dear Frank,Good Afternoon,we are really sorry that you had to face issues related to Housekeeping during your stay,we Assure you that when you come to stay with us in the future you will not have to face any issues during your stay

8/10 Good

Kathleen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I lived in York Me for years & passed by the TLmotel often & admired its welcoming atmosphere. I learned on this visit renovations will commence- see you next year!
Stayed 2 nights in Sep 2023
Response from Ankit on 29 Sept 2023
Dear Kathleen,Thank you so much for taking the time to share your wonderful review of Towne Lyne Motel on Expedia.com. We greatly appreciate your kind words and your long-standing support as a local resident.It's fantastic to hear that you've always admired the welcoming atmosphere of our motel. We take pride in providing a comfortable and inviting environment for all our guests, whether they are visiting from afar or right here in York, ME.We're excited to share with you that renovations will indeed be commencing soon to enhance our facilities and provide an even better experience for our guests. We can't wait to show you the improvements on your next visit, and we're looking forward to welcoming you back next year!Please feel free to reach out if you have any specific requests or if there's anything we can do to make your future stay even more enjoyable. We value your feedback and are committed to ensuring your stay with us is exceptional.Thank you again for your support, and we can't wait to have you as our guest once more.Warm regards,AnkitGuest Relations TeamTowne Lyne Motel

10/10 Excellent

Sherin, GAINESVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is old school in a charming and positive way. The decor is a little dated, but everything is spotless and comfortable, and well equipped with mini refrigerator, microwave, coffee/tea station, and hairdryer. Check-in was friendly and easy. There’s a lovely stream behind the motel that’s visible from our room, with covered tables and grill for enjoying the quiet space there. I think it’s an old motel, probably built in the late 1960s. I find such old school places charming, especially compared to the soulless hotel chains or overpriced resort type hotels. There are certainly nicer, fancier, and absolutely more expensive places to stay here in Ogunquit, but for the price, location, and comfort, I’m happy we chose to stay here.
Stayed 1 night in Sep 2023
Response from Ankit on 28 Sept 2023
Dear Sherin,Thank you so much for your wonderful review of Towne Lyne Motel! We're thrilled to hear that you appreciated our unique "old school" charm and the positive aspects of your stay.Our team takes great pride in maintaining the cleanliness and comfort of our rooms, and it's heartening to know that you found everything spotless and well-equipped. The vintage decor certainly has its own charm, and we're delighted that it added to your experience. We understand the value of providing essential amenities like the mini refrigerator, microwave, coffee/tea station, and hairdryer to ensure our guests have a comfortable and convenient stay.It's also fantastic that you enjoyed our peaceful surroundings by the lovely stream. We agree that our location, with its serene atmosphere and access to nature, sets us apart from the more mainstream hotel options. We believe in offering a unique and relaxing experience to our guests, and we're thrilled to know we succeeded in providing you with a memorable stay.Your kind words are greatly appreciated, and we are delighted that you chose to stay with us. We hope to welcome you back to Towne Lyne Motel in the future. If you ever plan another visit to Ogunquit, please don't hesitate to reach out to us. We'd love to host you again.Warm regards,Ankit PatelGuest Relations TeamTowne Lyne Motel

6/10 Okay

Linda, Broomfield

Disliked: Property conditions & facilities
Needs to be updated-the beds were really bad
Stayed 2 nights in Sep 2023
Response from Ankit on 28 Sept 2023
Dear Linda,Thank you for taking the time to share your feedback following your recent stay at Towne Lyne Motel. We genuinely appreciate your input, as it helps us identify areas for improvement.We're sorry to hear that you found our accommodations in need of updating and that the beds did not meet your expectations. Providing a comfortable and restful night's sleep is a priority for us, and we apologize for any discomfort you experienced. Please rest assured that your comments will be shared with our management team as we continually strive to enhance our guests' experiences.Guest feedback is invaluable to us, and we take your comments seriously. We are committed to making necessary improvements to ensure that our guests have a more enjoyable stay in the future.We hope that you will consider giving us another opportunity to serve you in the future. Please feel free to reach out to us directly if you plan to return to the area so that we can ensure your next stay is more satisfactory.Once again, thank you for your feedback, and we appreciate your business.Warm regards,Ankit PatelGuest Relations TeamTowne Lyne Motel

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older place neat and clean. We would go back
Stayed 3 nights in Sep 2023
Response from Ankit on 28 Sept 2023
Dear Barbara,Thank you for taking the time to share your feedback about your recent stay at Towne Lyne Motel. We are delighted to hear that you found our establishment to be neat and clean during your visit.We take pride in maintaining a clean and welcoming environment for our guests, and it's wonderful to know that our efforts were evident during your stay. Your positive comments are greatly appreciated, and they serve as motivation for our team to continue delivering the best possible experience to our guests.We would be absolutely thrilled to welcome you back to Towne Lyne Motel in the future. If you plan another visit to the area, please don't hesitate to reach out to us. We look forward to the opportunity to host you again and ensure your stay is just as enjoyable as your last.Thank you for choosing to stay with us, and we hope to see you again soon.Warm regards,Ankit PatelGuest Relations TeamTowne Lyne Motel

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Martine

Travelled with family
Liked: Amenities
Quiet and «vintage »!
Stayed 1 night in Sep 2023
Response from Ankit on 28 Sept 2023
Dear Martine,Thank you for taking the time to leave a review of your recent stay at Towne Lyne Motel. We appreciate your feedback and are delighted to hear that you found our motel to be quiet and "vintage."Our vintage charm is something we take great pride in, and it's wonderful to know that you appreciated the unique atmosphere and ambiance of our establishment. We understand that our quiet surroundings and nostalgic appeal can offer a peaceful and relaxing experience for our guests.Your positive comments are truly appreciated, and we hope you had a memorable stay with us. If your travels bring you back to the area in the future, we would be thrilled to welcome you back to Towne Lyne Motel. Please feel free to reach out to us if you plan another visit.Thank you for choosing to stay with us, and we look forward to the opportunity to host you again.Warm regards,Ankit PatelGuest Relations TeamTowne Lyne Motel

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the area and after talking with AK hoping to see some updates on rooms soon, would really make the place a great place to go.
Stayed 2 nights in Aug 2023
Response from Ankit on 28 Sept 2023
Dear Richard,Thank you for taking the time to leave a review of your recent stay at Towne Lyne Motel. We greatly appreciate your feedback, and we're pleased to hear that you like the area and see potential for further improvements.Your comments about our area are wonderful to hear, and we agree that it's a fantastic location. We also appreciate your feedback regarding the potential for updates to our rooms. Your input is valuable, and we're always striving to enhance our guests' experiences. Rest assured that your comments will be shared with our management team, including AK, to explore opportunities for improvements.We are committed to continuously improving our accommodations and services, and guest feedback like yours plays a vital role in helping us achieve that goal.We hope to have the opportunity to welcome you back to Towne Lyne Motel in the future and provide you with an even better experience. If you plan another visit to the area, please don't hesitate to reach out to us.Thank you for choosing to stay with us, and we look forward to serving you again.Warm regards,Ankit PatelGuest Relations TeamTowne Lyne Motel

8/10 Good

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Sep 2023
Response from Ankit on 28 Sept 2023
Dear Roberta,Thank you for taking the time to leave a review of your recent stay at Towne Lyne Motel. We greatly appreciate your feedback, and we're thrilled to hear that you would stay with us again.Your satisfaction is our priority, and we're delighted that you had a positive experience during your stay. We look forward to the opportunity to welcome you back in the future and provide you with another enjoyable stay.If you have any specific preferences or requests for your next visit, please don't hesitate to reach out to us. We're here to ensure your future stays are just as comfortable and pleasant as this one.Thank you for choosing Towne Lyne Motel, and we can't wait to host you again soon.Warm regards,Ankit PatelGuest Relations TeamTowne Lyne Motel

8/10 Good

Debora

Liked: Cleanliness, staff & service, property conditions & facilities
We had to ask for fresh towels and to have trash removed.
Stayed 6 nights in Aug 2023
Response from Ankit on 30 Aug 2023
Dear Debora,Thank you for taking the time to share your feedback regarding your recent stay at Towne Lyne Motel. We sincerely apologize for any inconvenience you experienced during your visit, particularly in relation to the towels and trash removal.Our team is committed to providing exceptional service, and we're disappointed to hear that we fell short in this instance. Your comments are invaluable to us, as they help us identify areas for improvement.Rest assured, we will address these concerns with our housekeeping team to ensure that future guests do not encounter similar issues. Your comfort and satisfaction are of the utmost importance to us, and we appreciate your understanding.If your travels bring you back to the area, we would love the opportunity to host you again and provide you with a more seamless and enjoyable stay. Please feel free to reach out to us directly if you have any further questions or would like to discuss your stay in more detail.Thank you once again for choosing Towne Lyne Motel, and we hope to have the chance to welcome you back in the future.Best regards,Ankit PatelGuest Relations ManagerTowne Lyne Motel

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was Cosy, clean, plenty of space, convenient to town and near the shuttle stop. Staff at check in very accommodating
Stayed 2 nights in Aug 2023
Response from Ankit on 24 Aug 2023
Dear Eileen,We greatly appreciate you taking the time to share your positive experience at Towne Lyne Motel. It's wonderful to hear that you enjoyed your stay and found our accommodations cozy, clean, and spacious.We're pleased to know that our convenient location near the town and shuttle stop added to the convenience of your trip. Our team strives to make our guests' stay as comfortable as possible, and we're delighted that our staff's accommodating service during check-in left a positive impression on you.Your feedback is truly valuable to us and will serve as motivation for our continued efforts to provide exceptional service and a welcoming atmosphere. We hope to have the pleasure of welcoming you back to Towne Lyne Motel in the future.Should you have any further comments or suggestions, please don't hesitate to reach out. Thank you once again for choosing to stay with us and for sharing your feedback.Best regards,Ankit PatelTowne Lyne Motel managementTowne Lyne Motel

6/10 Okay

rdia

Stayed 2 nights in Aug 2023
Response from Ankit on 29 Sept 2023
Dear Rdia,Thank you for taking out time to share your value able feedback we hope that you enjoyed your stay at The Towne Lyne Motel if you faced any issues during your stay you can get in touch with us directly. we hope to host you again at our property in the coming future.Ankit Towne Lyne Motel Management

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2023
Response from Ankit on 20 Aug 2023
Dear Guest,Thank you for Taking out Time to Share your Value able feedback, We are Glad that you enjoyed your stay at the Towne Lyne Motel. we Hope to have you at our property in the coming future.

6/10 Okay

Denise

Travelled with partner
No review
Stayed 1 night in Aug 2023
Response from Ankit on 29 Sept 2023
Dear Denise,Thank you for taking out time to share your value able feedback we hope you enjoyed your stay at The Towne Lyne Motel. If you faced any issues during your stay you can get in touch with us directly. we hope to host you again at our property in the coming future.Ankit Towne Lyne Motel Management

10/10 Excellent

RALPH

Stayed 1 night in Aug 2023

10/10 Excellent

Aimee

Stayed 3 nights in Aug 2023
Response from Ankit on 30 Aug 2023
Dear Aimee,Thank you for taking out time to share your value able feedback regarding your stay at the Towne Lyne Motel,we are Glad to hear that you enjoyed your stay at the Towne Lyne Motel. we hope to host you again at The Towne Lyne Motel so that we can serve you again with the best of our facilities and services.Ankit Patel Towne Lyne Motel Managment

6/10 Okay

Marc

Stayed 1 night in Jul 2023
Response from AK on 13 Aug 2023
Subject: Thank You for Your Recent Stay at Towyne Lyne MotelDear Marc,We hope this email finds you well. We wanted to take a moment to express our appreciation for choosing Towyne Lyne Motel for your recent stay. Your feedback is crucial to us, as it helps us continually improve our services to better meet the expectations of our valued guests.We noticed that you rated your stay with us a 6/10, and while we're pleased to have had the opportunity to host you, we also understand that there may have been aspects of your experience that did not fully meet your expectations. Although your rating didn't include specific details, please know that we take all feedback seriously, and we're committed to understanding how we can enhance our services.We would greatly appreciate it if you could provide us with additional insights regarding your stay. Whether it's related to the room, amenities, service, or any other aspect, your comments will help us pinpoint areas for improvement and ensure that future guests have an even better experience.Your satisfaction is our priority, and we genuinely value your opinion. Please feel free to share any thoughts or suggestions you may have, or if you prefer, you can reach out to us directly to discuss your experience in more detail. We want to make sure we address any concerns you may have had and work towards earning a higher rating from you in the future.Once again, thank you for choosing Towyne Lyne Motel, and we look forward to the possibility of hosting you again and exceeding your expectations.Warm regards,

4/10 Poor

Elizabeth

Disliked: Cleanliness, property conditions & facilities, room comfort
We checked out immediately after checking in
We stayed at this motel several times over the past 20 years and were always pleased with our street-facing accommodations at reasonable rates. I understand hotel rooms are at a premium in July in Ogunquit, but the rate we were charged ($622 for two nights) was outrageous for the room we were given on the motel's back side ("river view"). When we opened the room door, the first thing we noticed was a coffee stand that looked like someone had taken a hammer to it over a dozen times as well as a pipe suspended from the ceiling with a couple of hangers for hanging clothing over one of the beds (no closet). The room was in a dark corner of the building--and combined with security camera surveillance of the backside of the building that was visible in the office--left us with legitimate security concerns. While the room appeared clean enough, we didn't stay long enough to inspect it thoroughly. The only positive we can report is that the manager was most accomodating and offered us a full refund of our prepaid amount (which showed up on our credit card within a few days). We will definitely not be staying here in the future.
Stayed 2 nights in Jul 2023
Response from AK on 13 Aug 2023
Subject: Re: Your Recent Stay at Our MotelDear Elizabeth,I hope this email finds you well. Thank you for taking the time to share your experience with us, and please accept our sincere apologies for falling short of your expectations during your recent stay at our motel.We truly value your loyalty as a returning guest over the past 20 years, and it is disappointing to hear that your recent visit did not meet the high standards you've come to expect from us. Your feedback is invaluable to us, and I want you to know that we take your concerns seriously. We deeply regret that the room you were provided, particularly being on the motel's back side with a "river view," did not meet your expectations and lacked the comfort and security you deserved.We are genuinely sorry for any inconvenience caused by the condition of the room, the unusual furnishings, and the overall lack of brightness in that corner of the building. The security concerns you mentioned are also of utmost importance to us, and we appreciate you bringing them to our attention.On a positive note, I'm glad to hear that our manager was able to promptly address your concerns and offer you a full refund for the prepaid amount. Your satisfaction is our priority, and we are committed to ensuring that you have a pleasant and worry-free experience with us.Please know that we are taking your feedback seriously and will use it as an opportunity to learn and improve. We truly hope that you will reconsider staying with us in the future, as we would like the chance to provide you with the excellent service and accommodations you've enjoyed in the past.If you decide to give us another opportunity, please don't hesitate to reach out directly. We'll make every effort to ensure your stay is exceptional and reflective of the positive experiences you've had with us over the years.Thank you for your understanding, and we look forward to the possibility of welcoming you back in the future.Warm regards,AK

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from AK on 13 Aug 2023
Subject: Thank You for Your Exceptional 10/10 Rating at Towyne Lyne MotelDear Robert,We hope this email finds you well and that you're enjoying the wonderful moments after your recent stay at Towyne Lyne Motel. We wanted to take a moment to express our sincere gratitude for the fantastic 10/10 rating you kindly gave us.Your feedback means the world to us, and we're absolutely thrilled to know that your experience with us was nothing short of exceptional. Providing top-notch accommodations and service is our constant goal, and receiving such a high rating from a valued guest like yourself is truly the best reward for our hard work and dedication.We're delighted that you enjoyed your stay, and we're especially grateful for your positive endorsement. Your satisfaction is what drives us to continuously improve, and we're motivated to maintain this level of excellence in every aspect of our guest experience.Should you find yourself returning to our area, we would be more than delighted to welcome you back to Towyne Lyne Motel. If there are any specific aspects of your stay that stood out to you or any suggestions you may have for us to make your future visits even better, please don't hesitate to share your thoughts. Your insights are invaluable, and we're here to ensure every stay is just as wonderful as this one.Once again, thank you for choosing Towyne Lyne Motel, and for being an outstanding guest. We look forward to the pleasure of serving you again in the future.Warm regards,

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, well maintained.
Stayed 1 night in Jul 2023
Response from Ankit on 27 Jul 2023
Dear Scott,Thank you for taking the time to leave a review about your recent stay at Towne Lyne Motel on Expedia.com. We are thrilled to hear that you had a positive experience with us!We take great pride in maintaining our property to ensure a comfortable and enjoyable stay for all our guests. It's wonderful to know that you found the property well-maintained during your visit.We truly appreciate your kind words and are delighted that you enjoyed your time with us. Our team works diligently to create a welcoming atmosphere and provide top-notch service to all our guests, and your feedback serves as encouragement for us to keep up the good work.Should your travels bring you back to the area, we would be honored to have you as our guest again at Towne Lyne Motel. If there's anything specific you loved about your stay or any suggestions for improvement, please feel free to share them with us. We value your feedback and aim to continuously enhance our guests' experiences.Once again, thank you for choosing Towne Lyne Motel, and we look forward to welcoming you back in the future.Best regards,Ankit PatelTowne Lyne Motel Management Team

8/10 Good

Eduardo, Oradell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Ankit on 18 Jul 2023
Dear Eduardo,Thank you for taking out time to share your value able feedback, we hope you enjoyed your stay at The Towne Lyne Motel, if you faced any issues during your stay you can reach out to us directly.Ankit Towne Lyne Motel management

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Place.
We had a lovely room, looking over a river. It is a quiet place. Rooms are cozy . It feels like home .
Stayed 1 night in Jul 2023
Response from Ankit on 12 Jul 2023
Dear Sarah,Thank you for taking out time to share your valuable feedback, we are happy that you enjoyed your stay at the Towne Lyne Motel. We hope to have you again at our property in the coming futureAnkitTowne Lyne Motel management

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant place to stay. Wish there was a king bed option, but properly was great. Only a 4 minute ride into Main Street. Will be back.
Stayed 2 nights in Jun 2023
Response from Ankit on 4 Jul 2023
Dear Matthew,Thank you for choosing to stay at Towne Lyne Motel and for taking the time to share your positive feedback. We are delighted to hear that you had a pleasant stay with us and enjoyed the convenience of our location.We appreciate your suggestion regarding the availability of a king bed option. We understand that bed preferences can vary, and we will certainly take this into consideration as we continue to improve our accommodations and offerings. Your feedback is invaluable to us as we strive to enhance the comfort and satisfaction of our guests.We are thrilled to know that you found our property to be great and that our proximity to Main Street was convenient for your needs. We are committed to providing our guests with a memorable experience, and we are pleased to hear that we met your expectations.We look forward to welcoming you back to Towne Lyne Motel on your next visit. Should you require any assistance with your reservation or have any specific preferences for your future stay, please do not hesitate to reach out to us directly. We will be more than happy to assist you.Thank you once again for your kind words, and we cannot wait to have you as our guest again in the future.Best regards,AnkitTowne Lyne Motel Management

10/10 Excellent

donald R.

Stayed 3 nights in Jun 2023
Response from Ankit on 4 Jul 2023
Dear Donald,Thank you for taking out time to share your valuable feedback, we are happy that you enjoyed your stay at The Towne Lyne Motel, we hope to see you again in the coming future.Ankit Towne Lyne Motel Management

6/10 Okay

Janis

Water pressure issue
It is an older motel with a few updates. The water in the bathroom sink was just a trickle and hard to brush your teeth. Fairly comfortable and spacious. They need to shampoo or clean the rocking chairs after each visitor. Only one hand towel, bath towel and wash cloth per person.
Stayed 2 nights in Jun 2023
Response from Ankit on 27 Jun 2023
Dear Janis,Thank you for sharing your feedback about your recent stay at Towne Lyne Motel on Expedia.com. We appreciate your review and value your comments as they help us improve our services and facilities.We apologize for any inconvenience you experienced with the water pressure in the bathroom sink. We understand that this made it difficult for you to brush your teeth comfortably. We will investigate this issue and take appropriate measures to ensure that our guests have a satisfactory water flow in all our rooms.We're glad to hear that you found the accommodations fairly comfortable and spacious. Guest comfort is a top priority for us, and we strive to provide a relaxing and enjoyable stay for all our guests.Regarding your comment about the rocking chairs, we apologize for any lack of cleanliness you encountered. We have shared your feedback with our housekeeping team to address this concern and to ensure that our outdoor furniture is properly cleaned after each guest's use. Thank you for bringing this to our attention.We appreciate your feedback regarding the towel supply in the room. We apologize for any inconvenience caused by the limited number of towels. Your comment will be shared with our management team to review and consider possible improvements in this area.Once again, we sincerely appreciate your review and your valuable feedback. We hope that despite the mentioned issues, you had an overall enjoyable stay at our motel. We value your patronage and would be delighted to welcome you back in the future, where we aim to provide you with an improved and even more satisfying experience.Warm regards,AnkitGuest Relations Manager

10/10 Excellent

Norma S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Ankit on 25 Jun 2023
Dear Norma,Thank you for taking out time to share your valuable feedback we are happy that you enjoyed your stay,we hope to have you again at our property in the coming future

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Ankit on 22 Jun 2023
Dear Dennis,Thank you for taking out time to give your valuable feedback . we are happy that you enjoyed your stay at the Towne Lyne Motel . we look forward to have you at our property again in the coming future.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely motel facing Route 1. Clean, convenient, quiet…great ‘back yard’ along a rolling river with fire pits makes it a wonderful place to stay!
Stayed 1 night in Jun 2023
Response from AK on 7 Jun 2023
Thanks for Review ! Giving you the best experience is our highest priority at towne lyne motel! We’d love for you to share your experience with others

10/10 Excellent

Maureen

Stayed 1 night in Jun 2023
Response from Ankit on 9 Jun 2023
Dear Maureen,Thank you for taking out time to share your valuable feedback we hope you enjoyed your stay we hope to host you again in the coming future

8/10 Good

Barbara, Wabasha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice older property. Travel here frequently. Great back yard with creek. Met my needs well. First stay at this property.
Stayed 6 nights in Apr 2023
Response from ak on 7 May 2023
Thanks for Review ! Giving you the best experience is our highest priority at towne lyne motel! We’d love for you to share your experience with others

4/10 Poor

Patricia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Ants in room
Stayed 1 night in Apr 2023
Response from ak on 7 May 2023
Dear Patricia,Thank you for taking the time to share your feedback with us. We take all guest comments seriously, and we are sorry to hear that your recent experience with us did not meet your expectations.Your feedback will help us to identify areas where we can make upgrades and improvements to enhance the overall guest experience

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Immaculate room and grounds. Very clean but just needs updating. Very helpful and accommodating staff. Thank you, my grown children and I really enjoyed ourselves, especially the fire pit!
Response from AK on 10 Jan 2023
Thanks for Review ! Giving you the best experience is our highest priority at towne lyne motel! We’d love for you to share your experience with others

6/10 Okay

Phillip

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs a big upgrade
Stayed 1 night in Dec 2022
Response from Cindy on 17 Mar 2023
Dear Phillip,Thank you for taking the time to share your feedback with us. We take all guest comments seriously, and we are sorry to hear that your recent experience with us did not meet your expectations.We are constantly striving to improve our facilities and services, and we appreciate your constructive criticism. Your feedback will help us to identify areas where we can make upgrades and improvements to enhance the overall guest experience.Please know that we value your patronage and appreciate your honesty. If you decide to give us another chance, we assure you that we will do everything we can to make your stay more enjoyable.Thank you again for your feedback and we hope to have the opportunity to welcome you back soon.Warm regards,CindyTowne Lyne Motel

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from AK on 10 Jan 2023
Thanks for Review ! Giving you the best experience is our highest priority at towne lyne motel! We’d love for you to share your experience with others

6/10 Okay

Beth

Travelled with family
Liked: Cleanliness, staff & service
Convenient but dated
The motel was close to the town and conveniently located to everything we wanted to do. The gentleman that checked us in was very friendly and helpful. The room was clean. The fan in the bathroom was incredibly loud (and you couldn’t turn the light on without the fan). The refrigerator ran through the night and was also very loud. The beds were okay. For the price, it was adequate but I do not believe that we would stay here again. It was very dated.
Stayed 1 night in Oct 2022
Response from Cindy on 17 Mar 2023
Dear Beth,Thank you for taking the time to provide us with your valuable feedback regarding your recent stay with us. We are glad to hear that our hotel's location was convenient for you.We appreciate your honest feedback about the condition of our hotel. We understand that our facilities may not be as modern as some guests would prefer. However, please know that we are constantly working on improvements and upgrades to enhance our guests' comfort and satisfaction.We hope that you will consider staying with us again in the future, and we are confident that you will see the positive changes we have made to our property.Thank you again for your feedback and for choosing our hotel for your recent stay.Sincerely,CindyTowne Lyne Motel

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Nice motel, clean, quiet,and comfortable.
Stayed 1 night in Oct 2022
Response from AK on 18 Oct 2022
Thanks for Review ! Giving you the best experience is our highest priority at towne lyne motel! We’d love for you to share your experience with others

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and quiet. Thoughtful nautical decor. Would definitely stay again. Very helpful checking.
Stayed 1 night in Oct 2022
Response from AK on 12 Oct 2022
Thanks for Review ! Giving you the best experience is our highest priority at towne lyne motel! We’d love for you to share your experience with others

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service
Super clean and quiet I have stayed in hotels around the world . This hotel is a gem small older but very nice .
Stayed 2 nights in Oct 2022
Response from AK on 7 Oct 2022
Thanks for Review ! Giving you the best experience is our highest priority at towne lyne motel! We’d love for you to share your experience with others

8/10 Good

Judith

Stayed 1 night in Sep 2022
Response from AK on 7 Oct 2022
Thanks for Review ! Giving you the best experience is our highest priority at towne lyne motel! We’d love for you to share your experience with others

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Town Lyne Motel is a fine, reasonably priced place to stay in Ogunquit, ME. Room was clean, spacious and comfortable.
Stayed 1 night in Sep 2022
Response from AK on 1 Oct 2022
Thanks for Review ! Giving you the best experience is our highest priority at towne lyne motel! We’d love for you to share your experience with others

8/10 Good

Marsha

Stayed 2 nights in Sep 2022
Response from Cindy on 17 Mar 2023
Dear Marsha,Thank you for choosing to stay at our hotel and for taking the time to share your feedback with us. We appreciate your review and are glad to see that you had a positive experience overall.We understand that you have rated us 4 out of 5, and we are interested in knowing what we could have done better to earn a higher rating. If you could provide us with any specific feedback, we would be happy to address any concerns you may have had during your stay.Your satisfaction is our top priority, and we value your patronage. We hope to have the pleasure of welcoming you back to our hotel in the near future and providing you with an even better experience.Thank you again for your feedback and for choosing to stay with us.Best regards,CindyTowne Lyne Motel

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Receptionist very friendly and offered info about the area… room very clean but the smell of air freshener was overwhelming.. kept the windows open quite awhile but it never really went away… coffee in room but they only provide 2 Keurig cups…have to purchase others in office. Seems like for the price of the room they could provide a few more. Nice that room opens to back of property to lawn and trees. Close enough to town to walk and not deal with parking. Generally a nice stay!
Stayed 1 night in Sep 2022
Response from ak on 5 Sept 2022
Thanks for Review ! Giving you the best experience is our highest priority at towne lyne motel! We’d love for you to share your experience with others

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and Clean
Very clean. Great desk person. Air conditioner very loud. No frills, but extremely comfortable.
Stayed 2 nights in Aug 2022
Response from AK on 1 Sept 2022
Thanks for Review ! Giving you the best experience is our highest priority at towne lyne motel! We’d love for you to share your experience with others

10/10 Excellent

Susan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable motel. The owners were extremely helpful and accomodating.
Stayed 1 night in Aug 2022
Response from ak on 31 Aug 2022
Thanks for Review ! Giving you the best experience is our highest priority at towne lyne motel! We’d love for you to share your experience with others

8/10 Good

Margret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quaint motel with good customer service and a charming setting. We booked at the last minute during peak season so it was expensive, but I would go back again, maybe a little later in the season.
Stayed 1 night in Aug 2022
Response from ak on 27 Aug 2022
Thanks for Review ! Giving you the best experience is our highest priority at towne lyne motel! We’d love for you to share your experience with others

4/10 Poor

Lis

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was mold in the shower curtains. The carpet in our bedroom was wet for two days and this even after the manager vacuumed. Not recommending and not going back there :/
Stayed 2 nights in Aug 2022
Response from ak on 31 Aug 2022
thank you for your feedback. we will ensure that we will resolve that issue.

6/10 Okay

DOUGLAS

Travelled with family
Liked: Cleanliness
The motel was adequate, but the bed was small for 2 people (the third member of our group occupied the second bed). The decor needs to be refreshed. The price was high.
Stayed 1 night in Aug 2022
Response from ak on 24 Aug 2022
thank you for your feedback. we will ensure that we will resolve that issue.

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service
Easy access to the beach. Friendly staff
Stayed 3 nights in Aug 2022
Response from AK on 20 Aug 2022
Thanks for Review ! Giving you the best experience is our highest priority at towne lyne motel! We’d love for you to share your experience with others