Holiday Homes in Old Greenwich

"Outstanding staff. Very kind and helpful. Nice location relative to Sarah Lawrence. Lots of dining/shopping options in mall. Recommend"

"I have stayed at the Hyatt multiple times and this stay was a disappointment. In my room, the bathroom sink drained incredibly slowly. My TV only received a signal from one station. On the morning of my departure, housekeeping arrived before 9 am, knocked once and without waiting opened the door. Since checkout is 11 am I was surprised that housekeeping would let themselves in so early. I also never received a receipt for my stay. At the bar service was so slow I had to flag down a staff person twice to get a drink. A disappointing stay!"

"This a the worst hotel I have been to. Checking was terrible. The first room they put me in pillow case and sheet were dirty and smell of smoke. Get a change of room second room same with sheet and pillow cases you could not close the bathroom door so if you’re using it someone in the can see smell and hear everything you do. Never again. Had to leave there early the next morning. Worst experience at a hotel. "

"Not really a good experience at all in this hotel. Their card machine wasn’t working, staff didn’t want to call manager or work out my issue. Paid over 1.2K to stay there btw"

"Staff did not fix/take out mini fridge and kept asking to come in and get it when I told them I had things to do and it needed to be another time. "

"LIVE BAND NOISE JUST BELOW OUR ROOM. A VERY TERRIBLE EXPERIENCE"

"It was a great trip "

"The Good: The sheets and towels were always fresh & clean, shower & hot water good. Parking excellent. Heat & A/C unit excellent. The Bad: This place is for anyone who only needs a shower and a bed. All 4 pillows on the bed rate the worst I have ever had around the entire world. I have no sense of smell, and I could smell stuff that I could not identify. No elevator which I was told up front so you have to climb a straight set of steps. I CANNOT BELIEVE THIS HOTEL COULDN'T AFFORD TO PUT OUT SOME COFFEE IN THE LOBBY OR THE "NOT USED, FORMER" BREAKFAST AREA. There is no staff other than a person sitting behind a window. The Ugly: Our room was a complete mismatch of furnishings. The entire building (including our room) is very old looking and worn out. Our bathroom door would not close and has patched holes in it. The owner need not respond to me. I think you should be ashamed at how cheap and rundown this place is. Jeffrey Lynn & Wife 04/22/2026"

"Everything was great with very friendly staff. Peaceful and quiet."