Old Town Aquarium

We wanted an all inclusive hotel for our holiday as we had younger children and wanted them to be able to try a variety of different foods. Staff were welcoming, friendly and helpful. The water park is small but doesn’t open until 10, so there’s no issue around sunbed hogging. The hotel has two pools. A large rectangular one at the front, with around ten beds, and another at the back with an island and snack bar. This one is where all the daytime entertainment is. Consequently, this area is loud and hectic throughout the day. So we spent our time between the water park and the quiet pool at the front. Much more peaceful, but no nearby access to snacks/drinks, so you do have to go back to the noisier pool for this. Food was good and varied each day, although it could be very busy at times. However, we had a wonderful time here. My only real criticism is the checking out procedure. You have to check out at 11 and at this point they cut off your wristbands and tell you that access to the all inclusive food/drink is off. I have not come across this before and feel it was very mean-spirited, given that nobody really gets a full 1st day anyway, and it would only be until we were collected to go to the airport, and that everyone there has paid a not-insignificant amount of money to be there in the first place. Other than that, it is a lovely little hotel in a lovely part of the world.

We stayed 10 days at the end of August, a family of 4 (2xadults, 1x17 yr and x1 13 yr). We were all inclusive in a River Passage 1 bedroom Private Pool Suite. Previous holidays, we stayed in different MITSIS resorts (Laguna, Alilia, Blue Domes), so our review is compared to these. Overall, the hotel is set in a beautiful location, well kept and clean grounds. Our room was lovely, with a huge bed, and ample storage. The private pool was cleaned daily, and also had x2 loungers and a day bed. Small things that let it down were, coffee cups that didn't fit beneath the espresso machine, and the constant contact with reception to get our mini fridge re-stocked. It should have been done daily, but a few days we were missed. The beach and pool area was fab, with plenty of loungers available, no matter the time. Food was good, but it felt like a few simple things were missing. Like the offer of milk and a spoon with your morning coffee. A gap in time between breakfast ending and the food truck / pool bar opening, meant a small wait. Ideally overlapping times would be better. The food was great, especially the food truck (with our kids). The x3 private restaurants were good, again small things let it down. Not everything was in the all inclusive, so a bowl of rice was €12 ! All the staff were brilliant & friendly. A small thing that could be easily fixed. We asked for late check out at 5pm, but could only stay in our room till 1pm. This meant shower/changing by the pool before pick up.

Great stay. Convenience in every aspect is available. Great breakfast service and room service.