Ðồng Sâm Holidays

First, the staff was great. Always helpful. the location was awesome, couldn’t be better. But, the building needs updating, the bedding and towels were not the best quality. The towels did not smell as fresh as other hotels. But overall we would stay again.

Happy was excellent, he was very helpful, excellent service. Hotel newly renovated so the hotel was great. They have great tours at the front desk, really enjoyed all my trips.

Hanoi Lotus is an excellent hotel. I stayed for 4 nights in a balcony room. The decor is quaint 1960s style which is attractive. There is some nice artwork in the room. The cleaning staff cleaned the room to a very high standard. The WiFi was fast, the water was hot and the water pressure was amazing! The hotel is set around the corner from a busy street and was very quiet, yet within walking distance of central Hanoi's main attractions. Breakfast is in a sister hotel two minutes walk from Hanoi Lotus. Breakfast was very good with lots of variety. The staff were friendly and helpful. I would stay again when next in Hanoi.

The staff and reception, particularly Rose, were incredible. The hotel is clean and well maintained. Highly recommend.

Staff were amazing. The breakfast was delicious, with so many choices. Massage was amazing. If you are a light sleeper ask for one of the back rooms. We had to move as the noise from the clubs over the road made it hard to sleep. You cannot hear anything in the back rooms. Everything else was perfect.