Ongata Rongai Hotel Guide - Luxury Hotels in Ongata Rongai, Nairobi

"The staff are awesome and so professional. They were all so attentive especially Catherine the bar manager on the 5th floor. She made my dining experience extra special by recommending several delicious choices from the menu. This was my second stay in three years and I would stay there again. My only criticism is the air conditioning in my room was weak (the blower output at a low CFM) and almost at room temperature. I experienced the same thing my first visit. Other than that it is a fine establishment with excellent food. They make you feel at home"

"Helpful staff, large room that was spotlessly clean, good value property."

"Absolutely the best hotel in Nairobi "

"Friendly staff, spacious room, good breakfast"

"Magnifique hôtel. Nous avons testé le service “ concierge”. Il a résolut nos problèmes de billets d avions en appelant plusieurs fois l Europe, sans frais pour nous. Nous avons demandé deux espresso en chambre, on nous à installé une machine Nespresso avec capsules à volonté. Le breakfast est TOP ! Le repas dans restaurant TOP ! Les employés ont le sourire. Le fitness est moderne avec Patrick le coach qui donne de super conseils. Service limousine pour l aéroport. Sauna, aman, piscine… literie top… rapport qualité/prix imbattable. Vous l avez compris, on vous le recommande fortement. "

"Although the property was undergoing renovations the noise was kept to a minimum and we were situated in the alternate wing across the path from the main building. Key card was deactivated several times as I had placed it by my phone. I had not had this happen in the past. But staff were quick to make it right. They are lovely. "

"Check in was easy. Staff was very friendly and answered all our questions. Rooms were clean and comfortable. Highly recommend."