Beach and pools great, concession area was convenient and nice.Small issues: Main bedroom smelled like cigarettes. Bathrooms a little small for giving kids baths. Showers had some mold. No broom so we purchased one. (Host offered to reimburse us). No cell service, and the Wi-Fi signal was not good. I was unable to make calls or do anything on my phone for that matter, inside the condo. On a rainy day, garage was completely flooded by the walkway to the beach so to access it you had to walk through a foot of water. Dealbreaker: My kid spotted a huge cockroach in the public bathrm. Husband saw a bunch in the garage one night and we were glad they weren’t in our room until he opened the pantry our 2nd to last night and there one was. Texted host and got a chatbot reply so went through Vrbo app and they sent someone to spray the next day. On our last night, we saw one at 6pm and right then we packed up and got out. We didnt request a refund but I didn’t get even a response from the host. I understand the humidity makes it a space they love, but I’ve never seen a cockroach in any condo I’ve stayed in 30 years. A single roach, I would have brushed off, but two back to back is unacceptable. We left for an 18 hour drive after a long beach and pool day, on no sleep. We have spent less staying at nicer condos, we will not be coming back to Sugar Beach condominiums or staying with Vacation Home Collections - a response would have gone a long way.