On the beach

Reviews of Sugar Beach 341 | Outdoor Pool! | Gulf Front


Reviews

8.6

Excellent

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

8.0/10

Cleanliness

Reviews

10/10 Excellent

Christopher B.

Liked: Cleanliness
The space was great and the room was spacious. All the family was comfortable and enjoyed the trip. Beach access was very good and short walk. Pools were clean and enjoyed as well.
Stayed 6 nights in Jun 2025

4/10 Poor

Stephanie A.

Disliked: Cleanliness

Only Stars for Beach/Pool

Beach and pools great, concession area was convenient and nice.Small issues: Main bedroom smelled like cigarettes. Bathrooms a little small for giving kids baths. Showers had some mold. No broom so we purchased one. (Host offered to reimburse us). No cell service, and the Wi-Fi signal was not good. I was unable to make calls or do anything on my phone for that matter, inside the condo. On a rainy day, garage was completely flooded by the walkway to the beach so to access it you had to walk through a foot of water. Dealbreaker: My kid spotted a huge cockroach in the public bathrm. Husband saw a bunch in the garage one night and we were glad they weren’t in our room until he opened the pantry our 2nd to last night and there one was. Texted host and got a chatbot reply so went through Vrbo app and they sent someone to spray the next day. On our last night, we saw one at 6pm and right then we packed up and got out. We didnt request a refund but I didn’t get even a response from the host. I understand the humidity makes it a space they love, but I’ve never seen a cockroach in any condo I’ve stayed in 30 years. A single roach, I would have brushed off, but two back to back is unacceptable. We left for an 18 hour drive after a long beach and pool day, on no sleep. We have spent less staying at nicer condos, we will not be coming back to Sugar Beach condominiums or staying with Vacation Home Collections - a response would have gone a long way.
The last straw
Stayed 6 nights in May 2025
Response from VrboOwner on 1 Jun 2025
Thank you for the detailed feedback. I understand your concerns about the cleanliness and maintenance issues of the public areas, you encountered during your stay. As a host, I appreciate you taking the time to provide this information, as it helps me improve the quality of the accommodations with the building, we only rent the unit and will take the issues to the HOA about the building and parking lot. I will address the issues you raised and work to resolve them. Please know that your satisfaction is important to me, and I hope you will consider staying with us again in the future. Thank you for your understanding.

10/10 Excellent

Jamie B.

Liked: Cleanliness

Great property

Great condo right on the beach. We love staying at Sugar beach
Stayed 4 nights in May 2025
Response from VrboOwner on 16 May 2025
Thank you so much for your positive review of Sugar Beach! We're thrilled to hear that you and your loved ones had a wonderful time staying with us. It brings us great joy to know that our location right on the beach provided the perfect setting for your vacation. We look forward to welcoming you back in the future. Your feedback is truly appreciated and helps us continue to improve the guest experience.

10/10 Excellent

Marissa A.

Liked: Cleanliness

Family friendly stay

This complex offers a convenient location, easy beach access, & heated pool. Our condo featured plenty of comfortable sleeping spaces and a nice balcony view of the pools and ocean. We enjoyed our stay.
Stayed 6 nights in Apr 2025
Response from VrboOwner on 21 Apr 2025
Thank you for your positive review of our vacation rental. We are pleased to hear that you found the location convenient, the amenities enjoyable, and the accommodations comfortable. It's great to know that you had an overall pleasant stay with us. We appreciate your feedback and look forward to welcoming you back in the future.