Search Chalets in Oranjestad

"For an all-inclusive resort, the food was lacking. The main restaurant that services breakfast lunch and dinner had minimal options and it was not self service for the most part.. having been to many all-inclusive resorts with buffet restaurants I can say this one did not meet my expectations at all. Aside from the food being tasteless, the time it took for you to get your meal because you had to order it just did not seem efficient. The service was subpar at best. I found that the staff didn’t cater to all guest. You had to get your own soda, your own coffee. The restaurants located on the property were impossible to get a reservation for. Well, I did my best to eat off of the resort there were times where I just wanted to grab a quick bite to eat and nothing looked appetizing nor was it satisfying."

"Room are clean and has everything what you need, eve to coock there. Kindly staff, nice breakfast and clean kitchen. Price value is a fair option. "

"Its a 3 star hotel for a reason. They want to just upcharge as much as possible for everything. Charged me 475 for a room upgrade that was at most 200 online. What a rip off.. Put us in a non smoking room but the people in the room next door where smoking... why the upcharge then??? The hotel is like a pig with lipstick on... dirty walls and rooms horrible staff stay away"

"We loved the location. The property was pretty and relaxing. "

"Hotel facilities were ok. Staff was “ok” at best. No real desire to work or be there. All restaurants on site were full and no ability to eat dinner anywhere else but to go to another hotel about 1/2 mile down to eat. On site restaurants took forever to clean the tables for breakfast and lunch. Tables dirty waiters did not had a good face, they all seem broken and sad. Food stations attendant left it alone multiple time. It took 20 mins to order any meat from the buffet line. Customer service was horrible for the amount of money you pay, it could be at least good. On site shops super expensive, simple sandals $60. Onsite coffee shop staff, especially the women treated everyone with disdain. Every time some one will come up to order something she gave faces. Will I come back to this property? Probably not. 4 pools a lot of adults did not allowed space for kids to be around the pool. Bartenders at the pool bar (main pool bar) forgot orders placed by customers. "

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"The room uses an old fashioned key for both sides of the door to lock. The room was clean and comes with an efficiency kitchen, which I did not use. Pool and pool area were clean. No hair conditioner provided. No TV service provided besides a few news channels (can log into your own streaming services with the TV). The hotel is in a suburban type area with absolutely no restaurants to walk to from the hotel. I don't recommend staying at this hotel without having a rental vehicle."

"The room was extremely small. The bed took up the bulk of the room leaving very little walking space around it. Opening my one large suitcase took up all the space between the bed and the door. The walls were dirty. There was a mark on the pillowcase such that I was unsure if it were a stain or if it was not clean (covered it with a clean towel). The TV only provided service for a short time. The evening staff was nice. The lobby and eating area were decorated and neat. Not located in a tourist area."

"Friendly, welcoming staff.Beautifully maintained property! My sister in law had a medical issue and they handled the situation."