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Reviews of Hotel la Planada

3 out of 5
Hotel la Planada
Carretera Coll D'Ordino,11, Ordino

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 32 reviews" "
Rating 8 - Good. 18 out of 32 reviews" "
Rating 6 - Okay. 6 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great. The staff was nice and the room had a wonderful balcony! The lighting was a bit dim in the bathroom but everything else was fine
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities
OKish
The reception didn't have enough information to provide to visitors. i.e. public transport, bus to/from town.
Stayed 3 nights in Dec 2017
Response from Mónica Mesa-Guest relations on 10 Mar 2018
Dear Client First of all, we would like to thank you for having chosen the La Planada hotel for your stay in Ordino. As for your comment, it surprises us, since at reception we have all the necessary information for our clients, we will try to find out what happened in this case. We sincerely hope you give us a second chance Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for exploring Andorra by car.
This is a basic hotel - but was good value for money. Other reviews mentioned the difficulty in communicating as the staff don't speak English, however our basic French, and their basic English was sufficient to get by. We were very pleased with the room, which was clean and comfortable, sufficiently spacious for our need, and had a balcony with pleasant views of the surrounding mountains. The town, Olot was perfect: a small, quiet, pleasant town with plenty of restaurants - away from the large towns leading towards it on the road from Spain - whereas the villages further along the road would have been too small as a base. Our one reservation would be the breakfast, which was limited - mostly bread, with two types of meat and cheese. Despite this, we would recommend this as a base for those exploring the mountains of Andorra.
Stayed 2 nights in Aug 2017

8/10 Good

justyna

Liked: Cleanliness, staff & service
Good price and location
The place was adequate. Breakfast wasn't the best. Good location, staff friendly, parking available

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le buffet du petit déjeuner est excellent !! Le personnel s'adapte à votre langage.
Stayed 1 night in Apr 2019

6/10 Okay

Marcus

Skidhotell
Trevlig personal trots brist på engelska och min brist i franska och spanska. Tråkigt rum utan balkong. Ingen bra mat varken frukost eller middag. Helt ok sängar.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Andreu

Liked: Cleanliness, staff & service
un hotel ubicado en la parroquia de Ordino,
zona tranquila, cerca de lar rutas de senderismo y al pie del Coll de Ordino
Stayed 2 nights in Jul 2018

10/10 Excellent

Eduardo, Segur de Calafell. Tarragona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia muy agradable y trato muy familiar por parte del personal
Stayed 2 nights in Jun 2018

6/10 Okay

mary

Liked: Cleanliness
Disliked: Staff & service
No hay camas dobles..
El hotel està bien ubicado, y en sí para pasar uno o dos dias està bien siempre y cuando te den la habitación que has pagado. Yo pedi una habitacion con cama doble, me pusieron dos individuales, cuando bajé a pedir un cambio de habitacion, la de recepción..me dijo que no podia ser porque estaba todo completo. Aunque al dia siguiente en el desayuno no habia practicamente nadie... Nos vieron que eramos jovenes y nos dieron cualquier habitacion habiendo cogido una con cama doble..
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in May 2018

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable y tranquilo, buena ubicación cerca de las montañas
Stayed 2 nights in May 2018

8/10 Good

Israel

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Alojamiento cómodo y bien atendido.
Buen precio, lugar bonito y cómodo. Parking gratuito delante. El buffet correcto y el personal amable. Instalaciones y mobiliario algo antiguo. Conviene una reforma. Recomendable.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Günstig aber einfach. Halbpension ist das übliche Hotelbufet, a la carte gibt es nicht.
Stayed 1 night in Feb 2018
Response from Mónica Mesa-Guest relations on 12 Mar 2018
Geschätzter Kunde, Zuerst möchten wir Ihnen danken, dass Sie uns gewählt haben und wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben. Wir hoffen sehr, Sie bald wieder zu sehen. Mit freundlichen Grüßen

10/10 Excellent

Cornelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TODO SUPER BIEN!!! NOS HA ENCANTADO
Stayed 5 nights in Dec 2017

8/10 Good

José Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación un poco pequeña y el buffet justito pero el personal muy amable y el hotel acogedor con buenas vistas
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvo todo muy bien, lo único es que no hay dónde colgar las toallas en el baño (pero igual las cambian todos los días) y sólo hay dos enchufes, uno en el baño y otro en la parte de la habitación, pero de resto todo perfecto. Lo recomiendo
Stayed 3 nights in Dec 2017

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017

10/10 Excellent

Eduardo, Segur de Calafell. Tarragona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
escapada romántica a Ordino
El hotel es perfecto para pasar unos días. El trato de todo el personal ha sido muy atento ,cordial y agradable. Las vistas son bonitas y las habitaciones amplias . Todos los servicios perfectos. Se come muy bien y variado.
Stayed 5 nights in Oct 2017

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A recommander
Très bon rapport qualité prix et bel environnement. Seul défaut route passagère devant l'hotel aux heures de pointe. Bon accueil, rien à dire sur la propreté, et buffet du petit déjeuner parfait. Possibilité de manger à midi et le soir ( le soir buffet à volonté) Télévision une seule chaine en anglais, dommage... Hotel à recommander
Stayed 2 nights in Sep 2017

10/10 Excellent

Pau Ricard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable y acogedor .
Hotel familiar agradable y acogedor ; buen servicio y buen trato .
Stayed 2 nights in Sep 2017

6/10 Okay

Maria Pilar

Liked: Cleanliness, property conditions & facilities, room comfort
El bufet super escaso, tanto la cena como el desayuno, no habia prácticamente para escoger. Sin duda no reperiremos!
Stayed 1 night in Sep 2017

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

STEPHANIE

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

2/10 Terrible

karine

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

8/10 Good

Marianne

Liked: Staff & service

8/10 Good

Verified traveller

Bien para 1 noche. Necesita una actualizacion

8/10 Good

Ana, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien situado y buena comunicacion
Atención amable y buena disposición del personal en todo momento. Cena y desayuno satisfactorios.

6/10 Okay

nicolas

Liked: Staff & service
Disliked: Cleanliness