Exterior
Check availability

Reviews of Hotell Hjalmar

3.5 out of 5
Hotell Hjalmar
Storgatan 23, Örebro

Reviews

8.0

Very good

Rating 10 - Excellent. 328 out of 1000 reviews" "
Rating 8 - Good. 422 out of 1000 reviews" "
Rating 6 - Okay. 151 out of 1000 reviews" "
Rating 4 - Poor. 63 out of 1000 reviews" "
Rating 2 - Terrible. 36 out of 1000 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family time in Orebro
Lovely large family room, with super fresh linen on the beds. Bathroom clean and modern, location is perfect, I know this hotel over many years and it always works.
Stayed 1 night in Nov 2023

6/10 Okay

Wendy

Travelled with family
Liked: Staff & service, property conditions & facilities
Noise in the rooms
Stayed 2 nights in Sep 2023

6/10 Okay

Joseph

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The property was convenient to get to but there was an issue with our booking since we booked with Hotel Hjalmar but instead were put in the sister property, First Hotel. The shower was broken, the chair in room was so dirty that my wife had to cover it with a towel to sit on. The heater element was broken and our keys stopped working after the first night. We were given a new room but it was a downgrade of sorts. I did not appreciate having to stay in a hotel that was not apart of the original booking. There were some good and bad elements to the stay but overall a C- grade.
Stayed 2 nights in Oct 2023

2/10 Terrible

Joao Manuel

Stayed 1 night in Aug 2023
Response from Receptionen Hjalmar Hotell on 10 Aug 2023
Hej,Tack för din recension, Ni är varmt välkomna åter.Med vänliga hälsningarSofia

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Comfy beds. Breakfast across the road. Would stay again
Stayed 1 night in May 2023
Response from Receptionen Hjalmar Hotell on 4 Aug 2023
Hej,Tack för din recension.Ni är varmt välkomna åter.Med vänliga hälsningarSofia

6/10 Okay

Jan

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2023
Response from Hjalmar Hotell on 30 Apr 2023
Hej Jan,Stort tack för din recension och varmt välkommen åter!//Receptionen

8/10 Good

Helge

Stayed 1 night in Aug 2022
Response from Receptionen, Hotell Hjalmar on 2 Sept 2022
Tack för din recension. Varmt välkommen åter!

6/10 Okay

Simon, Gustavsberg

Stayed 1 night in Jun 2022

8/10 Good

Felix

Stayed 1 night in Jun 2022
Response from Receptionen, Hotell Hjalmar on 8 Jun 2022
Tack för din recension, varmt välkommen åter!

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Receptionen, Hotell Hjalmar on 16 Apr 2022
Tack för din recension. Varmt välkommen åter!

10/10 Excellent

Magnus

Stayed 1 night in Apr 2022
Response from Receptionen, Hotell Hjalmar on 10 Apr 2022
Stort tack för din recension!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 3 nights in Feb 2022
Response from Receptionen, Hotell Hjalmar on 10 Mar 2022
Tack för din recension! Varmt välkommen åter!

4/10 Poor

Ahmed

Travelled with group
Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2022
Response from Receptionen, Hotell Hjalmar on 10 Mar 2022
Tack för din recension! Varmt välkommen åter!

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Receptionen, Hotell Hjalmar on 2 Feb 2022
Tack för din fina recension! Varmt välkommen åter!

8/10 Good

Marit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2022
Response from Receptionen, Hotell Hjalmar on 26 Jan 2022
Tack för din fina recension! Varmt välkommen åter!

8/10 Good

Sara

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Cozy interior with great service
It wasn’t the cleanest, a little frivolous, but other than that the service was great, hotel cozy and rooms appealing. Breakfast was okay!
Stayed 1 night in Dec 2021
Response from Front desk, Hotell Hjalmar on 1 Jan 2022
Thank you very much for your review and your feedback. Welcome back!

2/10 Terrible

Camilla

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Never again
Extremely poor breakfast and Covid measures. Overheated room at 25 centigrades
Stayed 2 nights in Dec 2021
Response from Front Desk, Hotel Hjalmar on 4 Jan 2022
We are very sorry to hear that you are unhappy with you stay at our hotel. You are more than welcome back if you decide to give us another chance in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay with family
It was clean and quiet place, very nice breakfast. I would come back here again.
Stayed 1 night in Oct 2021
Response from Receptionen, Hotell Hjalmar on 21 Dec 2021
Tack för din fina recension! Varmt välkommen åter!

6/10 Okay

Agil

Liked: Staff & service, property conditions & facilities
Location is excellent, and staff are very helpful. Breakfast was good with lots of good choices. The listing said there was parking available for a fee, but when I arrived they said there is none, and had to park on the street. The room lacked basic stuff: has only one hanger, the bathroom shower doesn’t have a soap holder.
Stayed 3 nights in Dec 2021
Response from Front desk, Hotell Hjalmar on 21 Dec 2021
Thank you for your review and your feedback. We´re sorry that we couldn´t provide a parking space for you, we have a limited amount of parking spaces and unfortunatelly they were all taken that night. Welcome back!

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021
Response from Receptionen, Hotell Hjalmar on 28 Sept 2021
Tack för din recension. Välkommen åter!

10/10 Excellent

Matthew

Stayed 1 night in Aug 2021
Response from Receptionen, Hotell Hjalmar on 28 Sept 2021
Tack för din recension. Välkommen åter!

6/10 Okay

Synne

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Ok.
The room was ok. But a fridge in the middle of the room I don’t understand, and it was very dirty as well. The shower curtain was also dirty. Ok, but not worth the price. The breakfast was also mediocre.
Stayed 1 night in Aug 2021
Response from Receptionen, Hotell Hjalmar on 9 Sept 2021
Vi är ledsna att din vistelse inte levde upp till förväntningarna. Vi jobbar ständigt för att bli bättre och tar till oss av din feedback.

8/10 Good

Verified traveller

It was okay.
Stayed 2 nights in Aug 2021
Response from Receptionen, Hotell Hjalmar on 9 Sept 2021
Tack för din recension!

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rent och stort rum. Personalen otroligt hjälpsamma och trevliga, rekommenderas varmt för dig som besöker Örebro
Stayed 1 night in Dec 2020
Response from Jennie on 5 Dec 2020
Tack så mycket för din fina feedback och välkommen åter.

10/10 Excellent

Elina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A++
A nice and clean hotel.
Stayed 1 night in Apr 2020
Response from Phillip on 13 Jun 2020
Tack för er feedback och välkomna åter

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Good service and breakfast. Average rooms. Stayed in a Single, Double and Triple room, and all had the same single beds, which are then pushed together to make a "double". Maybe it's a European thing? The shower was not enclosed so would get half the bathroom floor wet.
Stayed 3 nights in Sep 2019
Response from Phillip on 19 Oct 2019
Tack för er feedback och välkommen åter

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Phillip on 23 Oct 2019
Tack för er feedback och välkommen åter

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019
Response from Phillip on 6 Sept 2019
Tack för er feedback och välkommen åter

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019
Response from Phillip on 6 Sept 2019
Tack för er feedback och välkommen åter

8/10 Good

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Phillip on 6 Sept 2019
Tack för er feedback och välkommen åter

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Jul 2019
Response from Phillip on 11 Aug 2019
Tack för er feedback och välkommen åter

4/10 Poor

Florentina

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel or sauna ?
31 degrees outside, inside air conditioned was not working. I couldn't sleep. Feel like I was in a sauna.
Stayed 2 nights in Jul 2019
Response from Phillip on 5 Aug 2019
Tack för er feedback och välkommen åter

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Phillip on 31 May 2019
Tack för er feedback och varmt välkomna åter

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money.
Super hotel in downtown Orebro, really nice staff, great breakfast. Good value for money.
Stayed 1 night in Mar 2019
Response from Phillip on 20 Mar 2019
Tack för fin feedback, varmt välkomna åter

8/10 Good

Sofie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Trevlig personal, dock var incheckning & frukost på hotellet mittemot.
Stayed 2 nights in Feb 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Bo

Stayed 1 night in Jan 2024

6/10 Okay

Larz

Stayed 1 night in Jan 2024

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hindersmässan i Örebro
Fint rum på hotell i centralt läge. God frukost. Perfekt när man besöker Hindersmässan!
Stayed 2 nights in Jan 2024

6/10 Okay

Kerstin

Stayed 2 nights in Jan 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Jörgen

Liked: Cleanliness, property conditions & facilities, room comfort
Renstädat på rum och övrigt.
Stayed 1 night in Jan 2024

8/10 Good

Julia

Stayed 1 night in Jan 2024

6/10 Okay

Elin

Stayed 1 night in Jan 2024

6/10 Okay

Maria

Stayed 1 night in Jan 2024

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Filippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Liam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Björn

Liked: Cleanliness, property conditions & facilities, room comfort
Bara fint
Allt till stor belåtenhet. Droppande dusch.
Stayed 1 night in Dec 2023

8/10 Good

Helena

Stayed 1 night in Dec 2023