Orient Hotel Guide - Pet Friendly Hotels in Orient, New York

"Clean hotel, great location, nice big rooms!"

"Clean room and very kind staff"

"It was a nice hotel for what we needed was clean nice bagel breakfast. The yogurt bar was awesome."

"No hot tub, no breakfast, very dirty and run-down. Half the building was being renovated because of a bad fire involving 3 floors! Strong fire smell and broken elevator. They tried to put us in a room right next door to 10 rooms we could barely walk by doors, tools insulation and workers hammering and drilling. Moved us to the other end and downstairs. Still strong fire smell. Pool was dirty and stuff floating around. Hot tub boarded up and sauna no where to be found. We have stayed here before and it's sadly gotten so bad. Only positive thing was the staff. Unless your desperate stay away."

"Great location to all Mystic activities and great room for a family of 5. "

"Our family of four stayed for 3 nights in a two bedroom suite with ocean views. We booked it last minute for spring break. Overall, we had an amazing time and enjoyed our stay despite the cold temps. The room was clean. I saw no obvious signs of aging of furniture, fittings and walls - a huge plus given the volume of people it must see. We chose to have breakfasts, lunches and one evening's dinner outside of the resort. The only area I thought they could have done better is the consistency of the communication and countenance of the staff. Front desk was excellent - smiles, eye contact and clear communication. Cleaner was happy, smiles and positive. Gigi's maitre d' was polite and prompt but we're out of New York, it'll be nice to have some warmth through a smile and eye contact. Similarly, while one evening's waiter, Felix, was phenomenal in his ability to connect professionally with us, the next night's waiter did not. I can understand that they must see a variety of individuals every day and it can wear on their emotions (perhaps some individuals are rude to them?) but they are in customer facing roles and each new table is an opportunity to bring some warmth and enjoyment to a new customer's experience. We'd go again and adjust our expectations of Gigi's dining experience. "

"The kitchen was perfect, only thing missing was utensils. There is a local store on the way to the manor to pick some of those staples up from. "

"Breakfast ok, gym as well. "