Ortakentyahsi Holidays

Very nice waterfront property, courteous staff, beautiful town

We loved this property, but it does need some renovation to the second outdoor swimming pool which wasn’t available. We were also given no warning about The Beach facilities not being available and we were told there was a shuttle service to and from The Beach but this also wasn’t available. It was disappointing as we wanted a beach holiday. The hotel was lovely, but we probably wouldn’t have stayed there if we had known there were no beach facilities. We had to make our own way down to the beach and pay for sunbeds. Not appropriate when that is not made clear on the website.

The building and services we received was fantastic! There were a few issues around getting our orders right at the restaurant - one suggestion would be for the waiters to read through the order before they head to the kitchen. Other than that the dining experience was fantastic - we weren't able to visit all the restaurants due to some of them being closed. The only other issue we had was the prices of extended services, spa/watersports, on site store, the markups are around 300% and massages are €300 per person which is something ive never experienced staying at similar level hotels.

+ Very good location, only 15 mins by car from Bodrum city centre + Friendly staff that tries their best to fulfill individual requests and we got a free upgrade + Beach was overall very clean + All-inclusive buffett had a great variety of choices and was very delicious + The hotel offers several activities so you are able to customize your own day - Facilities could be slightly newer, especially elevator in main building - No free shuttle bus service from Bodrum Airport to the hotel - Several upgrade options where you have to pay additional money (such as daybed at the beach) - Hand towel pick-up service could start earlier (around noon would be perfect) - Cleaning service sometimes not very fast (we put out the sign on the door around noon and came back at 3-4pm and room hasn’t been cleaned)

Beautiful all inclusive resort situated on a large area & beach. The overall service is great, all inclusive food & drinks are excellent for the price you pay. We had sea view room and enjoying the amazing scenery. Daily & nightly shows add a color to your vacation. The beach is clean & the water is clear. Turkish bath & massage is amazing. Kids activities is well planned.