Bentonville Hotel Guide - Osage Park hotels in Bentonville, United States of America.

"Good hotel with good hospitality "

"Great place to stay. Room was roomy. "

"The muffins and complementary coffee were good but we did not wish to pay more for breakfast. Parking was safe. "

"I paid for breakfast for myself and my daughter while in town for a basketball tournament. Only to find out that breakfast didn't start until 7 and it was cook to order which would have been great but only if breakfast started at 6:30 am like other hotels. We paid money and was not able to get a refund because we booked through Hotels.com. I didn't like that the hot tub was cold. Overall everything else was good. "

"Great location! Great price! Excellent customer service. "

"Do stay"

"Pictures on listing were very misleading. The pool was green and full of debris (on the surface and on the bottom) upon arrival. There was pool scum all over the steps of the pool and the floor of the pool. The water fountain and waterfall were not working. The hot tub and pool both smelled of musty water. The hot tub had broken parts. Pool cleaning tools were strung around. Broken wooden outdoor trash container that had many exposed nails. Pool lights didn’t work. No firewood provided for fire pit. Bicycles were not functioning as listed. 3 out of the 4 bikes had non functioning brakes. Property is not in a quiet neighborhood as listed. Inside of treehouses were cute and clean, nothing extra as far as amenities were provided. The response from the host was quick when I reached out to discuss my concerns with the property. However, the reasons given for the poorly maintained pool and hot tub were inexcusable, placing blame on a lack of communication about the issues from the previous guests and the pool maintenance team not having had a chance to clean in between the last guests and us. There had been the solution offered for our second day stay, that a pool maintenance team would come and take care of the pool. However, it was not going to remedy the issues in the timeliness that I expected, and our stay at this property was very much ruined because of these numerous problems. I communicated my dissatisfaction with the VRBO support staff and the host and we left early."

"Very clean and quiet room. Breakfast option mostly cold foods. "

"It was all ok"