Deluxe Twin Room, Non Smoking

Reviews of APA HOTEL&RESORT〈OSAKA UMEDA EKI TOWER〉

3 out of 5
APA HOTEL&RESORT〈OSAKA UMEDA EKI TOWER〉
2-8-32 Sonezaki, Kita-ku, Osaka, Osaka

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1070 reviews" "
Rating 8 - Good. 342 out of 1070 reviews" "
Rating 6 - Okay. 118 out of 1070 reviews" "
Rating 4 - Poor. 42 out of 1070 reviews" "
Rating 2 - Terrible. 28 out of 1070 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic location. The hotel is quite nice. The fitness center is reasonably well-equipped for 2-3 people to use at one time, and is free to use between midnight and 5AM. The buffet is fantastic. The location is a short walk from Umeda Station. There are tons of restaurants in close proximity. I don't have anything bad to say about this hotel. I really enjoyed my stay!
Stayed 3 nights in Apr 2024
Response from Front Desk / Yoshiyama on 13 May 2024
Thank you for choosing APA Hotel&Resort〈Osaka Umeda Eki Tower〉.You are so satisfied with your stay. We are so happy to hear that.There are many kinds of facilities at the hotel. For example, restaurants or cafes, a gym or a head-spa and so on. Please use it next time. We are looking forward to meeting you again. Best regards.

8/10 Good

G Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice if the rooms were a bit bigger.
Stayed 2 nights in May 2024
Response from Front Saito on 13 May 2024
Thank you for staying at APA HOTEL& RESORT Osaka Umeda-Eki Tower.We apologize for any inconvenience caused by the bed size.We have a king-size bed room in our hotel, so please consider it next time you stay with us.We look forward to having you stay with us again.

10/10 Excellent

Debra, Telluride

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room views was spectacular. Bed was very comfy and ameties were great. I was on the 28th floor and could see the Osaka skylines. Although it is a bit far of a travel and a long walk like 15 mins to the train station( super crowded and confusing) going to Dotunburi (takes like 35 mins approx.) the main Osaka attractions esp Dotonburi, I still liked the area. I had to take a taxi to get the airport likousine to the New hankyu Hotel because it's just way too far to walk.
Stayed 2 nights in May 2024
Response from Front Saito on 13 May 2024
Thank you for staying at APA HOTEL RESORT Osaka Umeda-Eki Tower.We are very honored to hear that you were satisfied with your stay at our hotel.However, we apologize for the inconvenience caused by the airport limousine service.We hope you will visit us again when you come to Osaka.

8/10 Good

Paul, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large hotel about 10-15 minutes walk from Osaka station. Near subways and lots of dining options. Rooms small by western standards, but for one person, large enough and functionally design. Includes work desk, good wifi, lots of plugs, USB connectors, etc. Bed comfy although pillow was a bit thin and hard. Bathroom had good shower but only a mini-half tub. Room had the extras like slippers, bath robe etc.
Stayed 2 nights in May 2024
Response from Receptionist Igarashi on 10 May 2024
Thank you very much for using our hotel this time. We are very happy to see that our customers were generally satisfied. It is located in the center of Osaka with good transportation access. Please choose our hotel the next time you come to Osaka.

10/10 Excellent

Nisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge hotel, perfect location, great customer service
Stayed 1 night in May 2024
Response from Receptionist Igarashi on 10 May 2024
Thank you very much for using our hotel this time. We are very happy to see that our customers were generally satisfied. We will continue to strive to satisfy our customers. Thank you for taking your valuable time to post.

10/10 Excellent

Haidar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this spot and would def stay here again. Hotel has all the amenities you need! And the breakfast was next level!
Stayed 1 night in May 2024
Response from Front Matsui on 7 May 2024
Thank you for choosing APA Hotel & Resort Osaka Umeda Station Tower.We are very happy to receive so many wonderful words from you.We will continue to strive to provide even better services based on the words of our customers.Thank you for taking your valuable time to post.We look forward to seeing you again.

10/10 Excellent

Wuzhou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this place to anyone who visits Osaka! It is really clean and new! It even has a 24-hour convenience store on the 4th floor. This was my first time with APA hotels, and I will stay whenever I can at APA hotels in Japan.
Stayed 2 nights in May 2024
Response from Front Desk / Yoshiyama on 5 May 2024
Thank you for choosing APA Hotel&Resort〈Osaka Umeda Eki Tower〉. You are so satisfied with your stay. We are so happy to hear that.There are many kinds of facilities at the hotel. For example, restaurants or cafes, a gym or a head-spa and so on. Please use it next time. We are looking forward to meeting you again. Best regards.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to train station. Breakfast Buffet excellent selection. Great price.
Stayed 2 nights in Apr 2024
Response from Front Saito on 4 May 2024
Thank you for staying at APA HOTEL&RESORT〈Osaka Umeda-Eki Tower〉.We are pleased to hear that you were satisfied with your stay at our hotel.We will continue to strive for improvement.We hope you will visit us again when you come to Osaka!

8/10 Good

Eric

Stayed 3 nights in Apr 2024
Response from Front Desk / Yoshiyama on 3 May 2024
Thank you for choosing APA Hotel&Resort〈Osaka Umeda Eki Tower〉. You are satisfied with your stay. We are so happy to hear that. There are many kinds of facilities at the hotel. For example, restaurants or cafes, a gym or a head-spa and so on. Please use it next time. We are looking forward to meeting you again. Yours sincerely.

10/10 Excellent

Marek

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great deal, amazing restaurant, friendly and efficient staff.
Stayed 2 nights in Apr 2024
Response from front igarashi on 1 May 2024
Thank you for staying with us. We are very happy to hear the compliments from our customers. We will continue to create an environment that satisfies everyone. We would be happy if you could stay with us the next time you come to Osaka.

6/10 Okay

Tze

Travelled with family
Liked: Amenities
We have the room of 2 queens size bed, the room is tight and the bathroom literally has no room for you to put your personal items. We were on 16th floor, we could hear the noise of traffic through the window.
Stayed 2 nights in Apr 2024
Response from Front Desk Igarashi on 1 May 2024
Thank you for staying with us. We will use your valuable opinions as a reference for future hotel management, and will continue to create hotels that satisfy our guests.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ここは大阪で一番いいホテルです。
Stayed 4 nights in Apr 2024
Response from フロント 五十嵐 on 28 Apr 2024
この度はアパホテル&リゾート〈大阪梅田駅タワー〉へご宿泊いただき、誠にありがとうございます。お褒めのお言葉をいただき、誠にありがとうございます。我々スタッフにはモチベーションアップにもつながります。おもてなしの精神を常にもちお客様にご満足していただける環境を作りを継続してまいります。周辺にご用がある際などは是非当館をご利用くださいませ。お客様のまたのご利用を心よりお待ちしております。

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Apr 2024
Response from Front Desk / Igarashi on 28 Apr 2024
Thank you very much for staying at APA Hotel & Resort Osaka Umeda Station Tower. We are very happy to hear that you were satisfied with your stay.We hope that you will stay with us again the next time you come to Osaka.

10/10 Excellent

HINH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best Hotel and locations so far on our 6 days Japan trip. We’ll be back when we get a chance. Thank you APA Hotel & Resort in OSAKA. HK
Stayed 1 night in Apr 2024
Response from Receptionist / Ishiguro on 27 Apr 2024
Thank you for choosing APA Hotel & Resort Osaka Umeda Station Tower.We are very happy to receive such a high evaluation.We will continue to strive to improve our services and quality in order to further satisfy our customers. All of our staff are looking forward to using your service again.

8/10 Good

Kacper

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Receptionist / Ishiguro on 27 Apr 2024
Thank you for choosing APA Hotel & Resort Osaka Umeda Station Tower.We are very happy to receive such a high evaluation.We will continue to strive to improve our services and quality in order to further satisfy our customers. All of our staff are looking forward to using your service again

8/10 Good

Teresa

Liked: Amenities, property conditions & facilities
The property is much more spacious than other comparable room classifications. The added onsen option works well for most (I have tattoos so I could not use these).
Stayed 3 nights in Apr 2024
Response from Front Desk / Yoshiyama on 23 Apr 2024
Thank you for choosing APA Hotel&Resort〈Osaka Umeda Eki Tower〉. You are satisfied with your stay. We are so happy to hear that. There are many kinds of facilities at the hotel. For example, restaurants or cafes, a gym or a head-spa and so on. Please use it next time. We are looking forward to meeting you again. Yours sincerely.

10/10 Excellent

jordan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Free adult content.
Stayed 3 nights in Apr 2024
Response from Receptionist / Igarashi on 20 Apr 2024
Thank you very much for staying with us. It is located in the center of Osaka and has good transportation links. We hope that you will stay with us again next time.

6/10 Okay

Behrooz

Travelled with family
Liked: Property conditions & facilities
Very tight space, you can hardly walk in the room. When they would clean, they would only tidy the bed and replace items, however wouldn’t actually clean.
Stayed 7 nights in Apr 2024
Response from Receptionist / Matsuda on 19 Apr 2024
Thank you for staying at APA Hotel & Resort Osaka Umeda Station Tower. We apologize for the inconvenience you experienced during your stay. We will take the words of our customers seriously and strive to improve our services and quality in the future. Thank you for your valuable review. Please stay with us again if you have a chance.

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for nightlife in Osaka. Not to far from the bars and clubs.
Stayed 1 night in Apr 2024
Response from Front Desk Otsuka on 18 Apr 2024
Thank you very much for using APA Hotel & Resort Osaka Umeda Eki Tower. All of our staff are very happy to hear that you had a comfortable stay with us. All of our staff will continue to do their best to satisfy everyone, so we hope that you will use our hotel again the next time you come to Osaka.Thank you for posting this time. All of our staff are looking forward to your next visit.

10/10 Excellent

Maria

Travelled with group
Liked: Amenities
Location was very good
Stayed 2 nights in Apr 2024
Response from Receptionist Konishi on 15 Apr 2024
Thank you very much for staying at APA Hotel & Resort Osaka Umeda Station Tower.Our hotel is within walking distance from the Umeda area of Osaka, and has been patronized by many customers.If you have the opportunity, please visit our hotel again.

8/10 Good

Lei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Receptionist Konishi on 15 Apr 2024
Thank you very much for staying at APA Hotel & Resort Osaka Umeda Station Tower.How was your stay at our hotel? I look forward to working with you again if you have the opportunity.

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean. Great facilities.
Stayed 3 nights in Apr 2024
Response from Receptionist/Tsuri on 12 Apr 2024
Thank you very much for staying at APA Hotel & Resort 〈Osaka Umeda Station Tower〉.We are very happy to receive compliments from our customers. All of our staff will continue to strive to improve our services so that our customers can have a comfortable stay.Thank you for taking your valuable time to post this comment. Please use our hotel if you are in the area.

8/10 Good

JuanitoAngelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Receptionist/Tsuri on 12 Apr 2024
Thank you very much for staying at APA Hotel & Resort 〈Osaka Umeda Station Tower〉.We are very happy to hear that you enjoyed your stay with us. All of our staff will continue to work hard to ensure customer satisfaction.Thank you very much for taking your valuable time to post this comment. We hope you will use our hotel when you are in the area.

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from フロント 釣 on 12 Apr 2024
この度はアパホテル&リゾート〈大阪梅田駅タワー〉へご宿泊いただき誠にありがとうございます。ご滞在中は快適にお過ごしいただけましたでしょうか。今後もお客様にご満足いただける様スタッフ一同精進して参ります。この度は貴重なお時間を割いてご投稿いただき誠にありがとうございます。お近くにお越しの際は是非当館をご利用いただけますと幸いです。

10/10 Excellent

Hasin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from フロント 石田 on 9 Apr 2024
この度はアパホテル&リゾート〈大阪梅田駅タワー〉へご宿泊いただき、誠にありがとうございます。今回頂いたご意見は今後の参考にさせていただき、今後のサービス・品質向上に努めてまいります。この度はお忙しい中、貴重なご意見ありがとうございます。お客様のまたのご利用を心よりお待ちしております。

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my favourite APA hotel from the entire trip. Convenient with a Lawson's INSIDE the hotel, two separate laundry room floors making it easy to catch up on laundry, top notch amenities with pool and restaurant on the top floors. Rooms had smart TV which made it easy to connect to streaming services. Overall I really enjoyed staying here and ended up booking more APA stays influenced by this great stay.
Stayed 3 nights in Apr 2024
Response from Front Desk / Yoshiyama on 23 Apr 2024
Thank you for choosing APA Hotel&Resort〈Osaka Umeda Eki Tower〉. You are satisfied with your stay. We are so happy to hear that. There are many kinds of facilities at the hotel. For example, restaurants or cafes, a nail salon or a head-spa and so on. Please use it next time. We are looking forward to meeting you again. Yours sincerely.

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price point. Easy access to several restaurants nearby.
Stayed 3 nights in Mar 2024
Response from Receptionist/Yamazaki on 7 Apr 2024
Thank you for choosing APA Hotel & Resort Osaka Umeda Station Tower.We are very happy to hear that you were satisfied with your stay. The hotel is located in a very convenient location with many restaurants in the vicinity. We look forward to welcoming you again.

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, amenities
Nice hotel and good location
Stayed 2 nights in Apr 2024
Response from フロント 石田 on 10 Apr 2024
この度はアパホテル&リゾート〈大阪梅田駅タワー〉へご宿泊いただき、誠にありがとうございます。お褒めいただき大変光栄でございます。今後もお客様にご満足していただけるよう、サービス・品質の向上に努めてまいります。この度はお忙しい中、貴重なご意見ありがとうございました。お客様のまたのご利用を心よりお待ちしております。

10/10 Excellent

YUJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to three major railway stations and shipping.
Stayed 2 nights in Apr 2024
Response from Receptionist/Yamazaki on 7 Apr 2024
Thank you for choosing APA Hotel & Resort Osaka Umeda Eki Tower.As you mentioned, our hotel is conveniently located just a 10-minute walk from the Umeda station. We look forward to welcoming you again.

10/10 Excellent

Changan

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 3 nights in Mar 2024
Response from Front Desk / Yoshiyama on 2 Apr 2024
Thank you for choosing APA Hotel&Resort〈Osaka Umeda Eki Tower〉. You are satisfied with your stay. We are so happy to hear that.There are many kinds of facilities at the hotel. For example, restaurants or cafes, a gym or a head-spa and so on. Please try it next time. We are looking forward to meeting you again. Kind regards.

2/10 Terrible

Bronwyn

Stayed 4 nights in Mar 2024
Response from Receptionist Yuoka on 3 Apr 2024
Thank you very much for staying at APA Hotel & Resort Osaka Umeda Station Tower.Did something go wrong during your stay?We apologize for any inconvenience caused.We will strive to improve our services and quality based on customer evaluations.

10/10 Excellent

sergio

Stayed 4 nights in Mar 2024
Response from Front Desk / Yoshiyama on 23 Apr 2024
Thank you for choosing APA Hotel&Resort〈Osaka Umeda Eki Tower〉. You are so satisfied with your stay. We are so happy to hear that. There are many kinds of facilities at the hotel. For example, restaurants or cafes, a gym or a head-spa and so on. Please use it next time. We are looking forward to meeting you again. Yours sincerely.

6/10 Okay

Ray

Liked: Property conditions & facilities
Disliked: Staff & service
terrible experience with staff check in was not easy, limited counter for guests with no help at all. No one at the hotel could speak english, won’t call cabs nor any other help small rooms ( only on loggage could fit)
Stayed 4 nights in Mar 2024
Response from Front Desk / Yoshiyama on 2 Apr 2024
Thank you for choosing APA Hotel&Resort〈Osaka Umeda Eki Tower〉.Anyway we appreciate your review. We will improve our service based on your opinion.There are some large rooms at the hotel. For example, twin or triple rooms and so on.There are many kinds of good facilities here. For example, restaurants or cafes, a gym or a head-spa and so on. Please use it next time.We are looking forward to meeting you again.Yours sincerely.

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Front Desk / Yoshiyama on 2 Apr 2024
Thank you for choosing APA Hotel&Resort〈Osaka Umeda Eki Tower〉. You are satisfied with your stay. We are so happy to hear that. There are many kinds of facilities at the hotel. For example, restaurants or cafes, a gym or a head-spa and so on. Please use it next time. We are looking forward to meeting you again. Yours sincerely.

8/10 Good

Howard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem we had is that the AC was only handled by the hotel, so we had to open the window. It was set for heat when it was not that cold.
Stayed 4 nights in Mar 2024
Response from Front Desk / Yoshiyama on 2 Apr 2024
Thank you for choosing APA Hotel&Resort〈Osaka Umeda Eki Tower〉.Anyway thanks for your review. We will improve our service based on your opinion.There are many kinds of good facilities here. For example, restaurants or cafes, a gym or a head-spa and so on. Please use it next time.We are looking forward to meeting you again. Best regards.

6/10 Okay

Huonc

Travelled with family, Travelled with group
Liked: Cleanliness
Room and bathroom are so small but clean! The location is excellent, close to restaurants, shopping and 15 mn walk to Osaka Station
Stayed 4 nights in Mar 2024
Response from Front Desk / Yoshiyama on 2 Apr 2024
Thank you for choosing APA Hotel&Resort〈Osaka Umeda Eki Tower〉.Anyway thanks for your review. We will improve our service based on your opinion.There are some large rooms at the hotel. For example, twin or triple rooms and so on.There are many kinds of good facilities here. For example, restaurants or cafes, a gym or a head-spa and so on. Please use it next time.We are looking forward to meeting you again. Yours sincerely.

10/10 Excellent

Kin Hung George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Close to the station. Only issue is the room is a bit too hot and we can’t control the air conditioner because it is centrally managed by the building.
Stayed 3 nights in Mar 2024
Response from Receptionist Yuoka on 25 Mar 2024
Thank you very much for staying at APA Hotel & Resort Osaka Umeda Station Tower.We are very honored that you liked our hotel.Last but not least, thank you very much for taking your valuable time to post.We look forward to seeing you again.

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful
Stayed 2 nights in Mar 2024
Response from Receptionist Yuoka on 25 Mar 2024
Thank you very much for staying at APA Hotel & Resort Osaka Umeda Station Tower.We are very honored that you liked our hotel.Last but not least, thank you very much for taking your valuable time to post.We look forward to seeing you again.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Receptionist Yuoka on 25 Mar 2024
Thank you very much for staying at APA Hotel & Resort Osaka Umeda Station Tower.We are very honored that you liked our hotel.Last but not least, thank you very much for taking your valuable time to post.We look forward to seeing you again.

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Receptionist Yuoka on 25 Mar 2024
Thank you very much for staying at APA Hotel & Resort Osaka Umeda Station Tower.We are very honored that you liked our hotel.Last but not least, thank you very much for taking your valuable time to post.We look forward to seeing you again.

10/10 Excellent

Woody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from フロント柚岡 on 25 Mar 2024
この度はアパホテル&リゾート〈大阪梅田駅タワー〉にご宿泊いただきまして、誠にありがとうございます。当館を気に入っていただき大変光栄でございます。最後になりましたが貴重なお時間を割いてご投稿いただき誠にありがとうございます。またのご来館を心よりお待ちしております。

10/10 Excellent

Ryoko

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room was small but very clean and well equipped. It had everything we needed. Highly recommended!!
Stayed 2 nights in Mar 2024
Response from Front Desk / Yoshiyama on 12 Mar 2024
Thank you for choosing APA Hotel&Resort〈Osaka Umeda Eki Tower〉.You are satisfied with your stay. We are so happy to hear that.There are many kinds of good facilities at the hotel. For example, a restaurant or a cafe, a gym or nail salon and so on.In addition, there are large rooms here. For example, twin or triple rooms and so on. Please use it next time.We are looking forward to meeting you agian. Yours sincerely.

6/10 Okay

Llewelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ultra modern property but the room was too small for my wife and i. The room width was the same as the length of the bed. There were iinstructions to store luggage under the bed. Certainly not a standard North American sized room.
Stayed 3 nights in Mar 2024
Response from Receptionist Tsuri on 9 Mar 2024
Thank you very much for staying at APA Hotel & Resort 〈Osaka Umeda Eki Tower〉.Our guest rooms are relatively compact for convenience. For this reason, we understand that some customers may feel that the space is small. We appreciate your understanding.Thank you very much for taking your valuable time to post this comment.

10/10 Excellent

Jynae

Stayed 4 nights in Feb 2024
Response from Receptionist / Tsuri on 27 Mar 2024
Thank you very much for staying at APA Hotel & Resort Osaka Umeda Eki Tower. We are very happy that you were able to stay comfortably. All of our staff will continue to devote themselves to customer satisfaction.Thank you very much for taking the time to post this article. Please use our hotel when you are in the vicinity. We look forward to seeing you again.

10/10 Excellent

baiqiao

Stayed 3 nights in Feb 2024
Response from Yoshida/Receptionist on 2 Apr 2024
Thank you for staying with us here APA HOTEL 〈Osaka Umeda Station Tower 〉and your review.We look forward to welcoming you back soon.

10/10 Excellent

baiqiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Will be back!
Stayed 5 nights in Feb 2024
Response from Staff Nakagawa on 1 Mar 2024
Thank you for staying with us, was your trip great?We are looking forward to meeting you again, thank you.

10/10 Excellent

KING TIN RAPHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious for its price
Stayed 3 nights in Feb 2024
Response from Receptionist / Inatani on 26 Feb 2024
Thank you very much for using APA Hotel & Resort Osaka Umeda Eki Tower.We would also like to thank you for your valuable feedback.looking forward to seeing you coming again.Receptionist Inatani

10/10 Excellent

Ahsan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Feb 2024
Response from Receptionist / Yamazaki on 21 Feb 2024
Thank you for choosing APA Hotel & Resort Osaka Umeda Eki Tower.We are very pleased to hear that you were satisfied with our services. We look forward to serving you again.

8/10 Good

Ho Ming

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Feb 2024
Response from Receptionist / Inatani on 17 Feb 2024
Thank you very much for using APA Hotel & Resort Osaka Umeda Eki Tower.Thank you very much for your valuable opinion.looking forward to seeing you coming again.Receptionist Inatani

8/10 Good

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room. Everything is five stars except the rooms don’t have a lot of space for movement. Great stay and right above excellent food options
Stayed 4 nights in Jan 2024
Response from Receptionist / Inatani on 1 Feb 2024
Thank you for choosing APA Hotel & Resort Osaka Umeda Eki Tower.We would also like to thank you for your valuable feedback.If you are in the area again, please use our hotel.All the staff are looking forward to seeing you.Receptionist Inatani