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Its a great place to stay, close by to tsutenkaku tower. Front desk is very friendly. Includes variety of amenities for free. The only thing I would say is the rooms are very small. Its included with a small fridge as well. There is a smell that is similar to mold that comes from the sink.
We booked a premium twin room which said would fit 4 people. Room had two single beds and could only realistically fit two. Reported to staff and they did nothing except suggest we push the two singles together. Should not have been able to book this for 4 people and some attempt to help us out in some way by the staff would have been appreciated.
Verified traveller
Stayed 2 nights in Jan 2020
Response from FP HOTELS South-Namba on 27 Jan 2020
Dear Sir/Madam
Thank you for taking the time to review your stay with us. We are sorry to hear that due to the unhappy you did not have a pleasant stay in our hotel. We will try our best to improve the system which doesn't be the same mistake again and we look forward to your next coming!
Best regards,
Comfortable and convenient hotel near JR and train stations with lots of restaurants and shops
Irene
Stayed 6 nights in Jan 2020
Response from FP HOTELS South-Namba Staff on 16 Jan 2020
Thank you for choosing FP HOTELS South-Namba
We hope to see you again.
Best regards
4/10 Poor
Verified traveller
Travelled with family and small children
1 Jan 2020
Disliked: Cleanliness
I have ordered a non smoking room but the room is fully of cigarette smell.
Verified traveller
Stayed 2 nights in Dec 2019
Response from FP HOTELS South-Namba on 4 Jan 2020
Dear Sir/Madam
Thank you for taking the time to review your stay with us. We are sorry to hear that due to the smell that you did not have a pleasant stay in our hotel.
Actually, all of our rooms are non-smoking.
We will try our best to improve and make our room don't have any smell.
We look forward to your next coming!
Best regards,
This hotel does not have laundry machine, you need to go to the other FP hotel about 5 minutes walk. Price is good, staff is good close with transportation JR and subway. Pity the area around is very dirty, so many homeless and it is not a family friendly area specially at night time. A lot of pachinko centre around it.
Eat-stay
Stayed 5 nights in Dec 2019
Response from FP HOTELS South-Namba Staff on 31 Dec 2019
Thank you for choosing FP HOTELS South-Namba and we appreciate your feedback.
We are so sorry for the inconvenience and we will try our best to improve our service quality and we hope you will stay with our hotel again.
Best regards,
FP HOTELS South-Namba Staff
8/10 Good
Verified traveller
26 Dec 2019
Liked: Staff & service
Good location, clean and price is reasonable. Will choose this hotel again.
Verified traveller
Stayed 3 nights in Dec 2019
Response from FP HOTELS South-Namba Chen on 26 Dec 2019
Dear Sir/Madam
Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel.
We look forward to your next coming!
Best regards,
10/10 Excellent
Verified traveller
20 Dec 2019
Verified traveller
Stayed 4 nights in Dec 2019
Response from FP HOTELS South-Namba Chen on 20 Dec 2019
Dear Sir/Madam
Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel.
We look forward to your next coming!
Best regards,
Response from FP HOTELS South-Namba on 13 Dec 2019
Thank you for staying with us.
We appreciate your feedback.
8/10 Good
Ka Hing
Travelled with family
9 Dec 2019
Liked: Staff & service, room comfort
Aircon filter.
Aircon filter wasnt got cleaned for ages. Bad air quality and not cold at all. Finally I need to clean it by myself and started to feel the air. otherwise, average is good. Consiege was helpful. And they send a helpful staff over to fix the overheat toilet seat swiftly, quick response, and super helpful.
Ka Hing
Stayed 2 nights in Nov 2019
Response from FP HOTELS South-Namba on 10 Dec 2019
Dear Sir/Madam
Thank you for taking the time to review your stay with us. We are sorry to hear that due to uncleanness you did not have a pleasant stay in our hotel.
We will check our Air-condition to be clean or not and we look forward to your next coming!
Best regards,
Great stay in Osaka. Easy access to transportation and sights.
Verified traveller
Stayed 2 nights in Nov 2019
Response from FP HOTELS South-Namba on 27 Nov 2019
Dear Sir/Madam
Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming!
Best regards,
FP HOTELS South-Namba
Great location. Easy access to metro, train and JR. Good breakfast! Nice Staff
Rachel
Stayed 5 nights in Oct 2019
Response from Chiu on 1 Nov 2019
Dear Sir/Madam
Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming!
Best regards,
FP HOTELS South-Namba
10/10 Excellent
Verified traveller
29 Oct 2019
Staff at the counter is very patient and helpful. He offered help to contact the bus company to book bus tickets for my trip.
Verified traveller
Stayed 2 nights in Oct 2019
Response from Chiu on 1 Nov 2019
Dear Sir/Madam
Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming!
Best regards,
FP HOTELS South-Namba
Dear Sir/Madam
Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming!
Best regards,
FP HOTELS South-Namba
10/10 Excellent
Verified traveller
28 Oct 2019
Verified traveller
Stayed 3 nights in Oct 2019
Response from Chiu on 1 Nov 2019
Dear Sir/Madam
Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming!
Best regards,
FP HOTELS South-Namba
Convenient location 2 min walk from Nankai and JR Shin Imamiya station
Verified traveller
Stayed 3 nights in Oct 2019
Response from FP HOTELS South-Namba Chen on 10 Nov 2019
Dear Sir/Madam
Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming!
Best regards,
6/10 Okay
Verified traveller
Travelled with family, Travelled with group
22 Oct 2019
Liked: Staff & service
Ok
It was ok, not up to par with Japan’s standard of cleanliness.
Verified traveller
Stayed 1 night in Oct 2019
Response from FP HOTELS South-Namba on 10 Nov 2019
Dear Sir/Madam
Thank you for taking the time to review your stay with us. We are sorry to hear that due to uncleanness you did not have a pleasant stay in our hotel. We will try our best to improve and we look forward to your next coming! Best regards,
Very nice hotel conveniently located near a rail and subway station. Very good location. The room was a decent size. Breakfast was very good. They provided free coffee from 3pm to midnight, which was great.
Adriaan
Stayed 3 nights in Sep 2019
Response from Andy on 29 Sept 2019
Dear Sir/Madam
Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming!
Best regards,
Andy,
Assistant Manager,
FP HOTELS South-Namba
Response from FP HOTELS South-Namba Chen on 26 Sept 2019
Dear Sir/Madam
Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming!
Best regards,
Response from FP HOTELS South-Namba Chen on 20 Sept 2019
Dear Sir/Madam
Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel.
We look forward to your next coming!
Best regards,
The front desk staff is friendly and efficient,but the rooms cleaning staff look like unprofessional. We stayed here 7 nights , sometimes they do not take the garbage out .
Verified traveller
Stayed 7 nights in Aug 2019
Response from Andy on 4 Sept 2019
Dear Sir/Madam
Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed your stay. About the cleaning, we are really sorry to hear that and we will try our best to improve it. We look forward to your next visit.
Best regards,
Andy,
Assistant Manager,
FP HOTELS South-Namba
Really great service especially for Japan! Let’s you leave luggage at check out day too
Lisa
Stayed 4 nights in Aug 2019
Response from Andy on 30 Aug 2019
Dear Sir/Madam
Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming!
Best regards,
Andy,
Assistant Manager,
FP HOTELS South-Namba
Great value for money - especially with the breakfast included (lots of variety) and the close proximity to several train stations. Super close to Shineskai and easy to get around. Our first impression of the area was that overall - it wasn’t the nicest part of town (homeless people and quite rundown area), but this has nothing to do with the area itself. If you are looking for great value - I would definitely recommend this hotel as the room was spacious and adequate.
Verified traveller
Stayed 4 nights in Aug 2019
Response from コウ on 24 Aug 2019
Dear Sir/Madam、Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming! FP HOTELS South Namba コウ
8/10 Good
Verified traveller
Travelled with family and small children
4 Aug 2019
Liked: Cleanliness, amenities
There's no laundary facilities, not even a laundary line in bathroom. Long stay is not advised. It's nice to have lobby lounge opens from 3pm-midnight with free coffee n tea. There's also a microwave oven for use. A good place to rest n to chat. However, the male staff is unhelpful to rude while the girlstaff are pleasant n professional in handling queries. The location is super to taking JR, metro n train to airport.
Verified traveller
Stayed 6 nights in Jul 2019
Response from FP HOTELS South-Namba Chiu on 13 Aug 2019
Dear Sir/Madam
Thank you for taking the time to review your stay with us.
We are all glad to hear that you enjoyed our hotel.
We look forward to your next coming!
8/10 Good
Verified traveller
Travelled with group
27 Jul 2019
Liked: Cleanliness, staff & service, amenities
Like : clean
Dont like : coffe shop time, it opens very late
Verified traveller
Stayed 3 nights in Jul 2019
Response from FP HOTELS South-Namba Chen on 27 Jul 2019
Dear Sir/Madam
Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel.
We look forward to your next coming!
Best regards,
Dear Sir/Madam
Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming!
Best regards,
Andy,
Assistant Manager,
FP HOTELS South-Namba
Convenience for everything including near bay many tram station and bus service
Nguyen
Stayed 2 nights in Jun 2019
Response from Andy on 18 Jul 2019
Dear Sir/Madam
Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming!
Best regards,
Andy,
Assistant Manager,
FP HOTELS South-Namba
Hotel was great! Breakfast was great! They even let us checked in before noon! Cleaning service was great and did a great job. Room is small but great deal! Very close to JR station
Elizabeth
Stayed 3 nights in Jun 2019
Response from FP HOTELS South-Namba コウ on 6 Jul 2019
Thanks for your reply we wish to see you again !
8/10 Good
Verified traveller
4 Jul 2019
Verified traveller
Stayed 1 night in Jun 2019
Response from FP HOTELS South-Namba Chen on 11 Jul 2019
Dear Sir/Madam
Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel.
We look forward to your next coming!
Best regards,
Response from FP HOTELS South-Namba Chen on 30 Jun 2019
Dear Sir/Madam
Thank you for taking the time to review your stay with us. We look forward to your next coming!
Best regards,
10/10 Excellent
Chye Hwa
26 Jun 2019
Liked: Cleanliness, staff & service
Chye Hwa
Stayed 2 nights in Jun 2019
Response from Andy on 27 Jun 2019
Dear Sir/Madam
Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming!
Best regards,
Andy,
Assistant Manager,
FP HOTELS South-Namba
8/10 Good
Verified traveller
Travelled with family
23 Jun 2019
Liked: Cleanliness, staff & service
Location is convenient. My room is facing railway station, I was waken up by train passing early in the morning
Verified traveller
Stayed 1 night in Jun 2019
Response from Chiranth on 24 Jun 2019
Dear Sir/Madam,
Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel.
We are sorry for the inconvenience caused by the train, we will try our best to reduce the noise from the surroundings We look forward to your next visit!
Best regards,
FP HOTELS South-Namba,
Chiranth.
Room size & breakfast, both better than my expectation
Terry
Stayed 1 night in May 2019
Response from Andy on 13 Jun 2019
Dear Sir/Madam
Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming!
Best regards,
Andy,
Assistant Manager,
FP HOTELS South-Namba
4/10 Poor
Verified traveller
Travelled with family, Travelled with group
10 Jun 2019
Disliked: Staff & service
There was nothing really unique according to our experience. Rooms were small, breakfast was okay, not as expected when we had booked. The hotel to our surprise did not have any dinner facilities. 2 Staff members were very helpful and were always ready to assist. One female staff member though was not very helpful and the impression given was that she did not want to assist..
Verified traveller
Stayed 2 nights in Jun 2019
Response from Andy on 11 Jun 2019
Dear Sir/Madam
Thank you for taking the time to review your stay with us and sorry that our hotel did not fulfill your expectations. About the staff, we will make more efforts on staff education and training in the future to provide our guests a more special and unforgettable experience. We look forward to your next coming!
Best regards,
Andy,
Assistant Manager,
FP HOTELS South-Namba
Dear Sir/Madam
Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming!
Best regards,
Andy,
Assistant Manager,
FP HOTELS South-Namba
Good hotel and good service. Hotel near subway JR line
Verified traveller
Stayed 2 nights in May 2019
Response from Andy on 11 Jun 2019
Dear Sir/Madam
Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming!
Best regards,
Andy,
Assistant Manager,
FP HOTELS South-Namba
Dear Sir/Madam
Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming!
Best regards,
Andy,
Assistant Manager,
FP HOTELS South-Namba