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Hotel Emma

3.0 star property
Hotel in Östersund with free breakfast

Choose dates to view prices

Photo gallery for Hotel Emma

Double Room
TV
Lobby lounge
Bicycling
Free daily buffet breakfast
Travelers love Hotel Emma's warm hospitality, starting with a delicious breakfast buffet. Enjoy free WiFi in all rooms, complimentary bike rentals for exploring, and a tranquil terrace perfect for unwinding after a day of adventure.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Pet-friendly
  • Free WiFi
The current price is €84
includes taxes & fees
6 Nov - 7 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Heating
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(47 reviews)

Highlights

Soundproofed
Heating
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

View from room

Family Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Heating
Fridge
TV
Sofa bed - twin
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed
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About the area

Map
Prästg. 31, Östersund, Jämtland, 83131

What's nearby

  • Ostersund Town Hall - 4 min walk - 0.4 km
  • Badhusparken - 4 min walk - 0.4 km
  • Östersunds Hospital - 6 min walk - 0.5 km
  • Jamtli - 16 min walk - 1.3 km
  • Ostersund Ski Stadium - 4 min drive - 2.3 km

Getting around

  • Östersund Västra Station - 4 min walk
  • Ostersund (OSD-Are) - 12 min drive

Restaurants

  • ‪oense - ‬1 min walk
  • ‪Tre Rum - ‬2 min walk
  • ‪Hos Andreas - ‬2 min walk
  • ‪Bistro Zižkov - ‬1 min walk
  • ‪Shanghai Wok - ‬1 min walk

About this property

Hotel Emma

Property highlights
You can look forward to a free breakfast buffet, a terrace and laundry facilities at Hotel Emma. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Bike hire, access to a nearby health club and luggage storage
  • A lift, concierge services and smoke-free property
  • Newspapers in the reception, coffee/tea in reception and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Emma boast comforts such as free WiFi and sound-insulated walls.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with showers and hairdryers
  • Fridges, electric kettles and heating

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
9.2 out of 10, Wonderful, 1,120 reviews
The price is €136
includes taxes & fees
9 Nov - 10 Nov
Clarion Hotel Grand Östersund

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (6 AM - 8:00 PM) and Saturday - Sunday (7:30 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside front desk hours will receive a text message with key retrieval instructions.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of SEK 135 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SEK 375.0 per day.
Cots (infant beds) are available for SEK 75 per night

Payment types at the property

Important information

Optional extras

  • Pet fee: SEK 135 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: SEK 75 per night
  • Rollaway bed fee: SEK 375.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number CHE-115.256.336
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.

Property is also known as

Hotel Emma Östersund
Hotel Emma Ostersund
Emma Östersund
Hotel Emma Östersund
Emma Östersund
Hotel Hotel Emma Östersund
Östersund Hotel Emma Hotel
Emma
Hotel Hotel Emma
Hotel Emma Hotel
Hotel Emma Östersund
Hotel Emma Hotel Östersund

Frequently asked questions

Is Hotel Emma pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of SEK 135 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Emma?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Emma on 6 Nov 2025 start from €84.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Emma?

This hotel doesn't offer parking.

What time is check-in at Hotel Emma?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Emma?

Checkout is at noon.

Where is Hotel Emma located?

Situated in Östersund, this hotel is within a 5-minute walk of Stadsmuseum, Ostersund Town Hall and Badhusparken. Mid Sweden University and Östersunds Hospital are also within 10 minutes. Östersund Västra Station is only a 4-minute walk and Östersund Central Station is 11 minutes.

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Hotel Emma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 462 out of 763 reviews
Rating 8 - Good. 242 out of 763 reviews
Rating 6 - Okay. 46 out of 763 reviews
Rating 4 - Poor. 11 out of 763 reviews
Rating 2 - Terrible. 2 out of 763 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and staff were very friendly and helpful. I really enjoyed the free breakfast at the cafe across the street that’s associated with the hotel. There’s plenty of really nice shops and restaurants all around the hotel. Excellent place for walks in town or down by the lake. Absolutely loved my stay.
Stayed 6 nights in Oct 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Emma. We arrived late and used the self-check in service, which was very smooth. We were not in Östersund very long, so it was wonderful to stay in a central location to get a feel for the town. Loved that they sold some local products in their lobby. Great breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Glynis

Dry nice hotel , friendly helpful staff . Excellent breakfast
Stayed 6 nights in Apr 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Really quaint property located in shopping district. The breakfast they offered was great and so was the staff. Negative: we parked where we understood was an allowed space in parking garage nearby but got a 600 krona ticket.
Stayed 1 night in Apr 2025

8/10 Good

Johnny

Liked: Cleanliness, staff & service
Ok, but not more. Need som renovation. Small breakfast room. Friendly atmosphere.
Stayed 1 night in Jun 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, room comfort
Sentralt koselig hotell. Litt gammelt, men sjarmerende.
Stayed 1 night in Sep 2022

10/10 Excellent

Richard

Liked: Staff & service, amenities, property conditions & facilities
The staff was generous with their time and were very accommodating. They always tried to be helpful. I was able to borrow one of the hotels bicycles and it was extremely smooth and comfortable to ride. I had a wonderful time riding around the city and suburbs.
Stayed 1 night in Jul 2022

10/10 Excellent

Livio

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
The room was well equipped. The Breakfast was very good. I missed nothing. Our room (33) could use a renovation. The ceiling was cracked and the paint was peeling. The hotel staff was very friendly and accommodating.
Stayed 1 night in Aug 2025

8/10 Good

Karolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magisk frukost

Enkelt hotell men hade allt man behöver. Vattenkokare, te och kaffe, badrumstillbehör och fläkt. Frukostmatsalen är liten men det lokala utbudet fantastiskt. Våfflorna mwd hjortronsylt satte pricken över i.
Stayed 1 night in Jul 2025

6/10 Okay

Heidi

Liked: Cleanliness, staff & service

Hotell i en smule særklasse

Et eldre hotell med veldig serviceinnstilt personale. Beliggenheten midt i byens gågate, noe som var litt tungvint i forhold til parkering og forflytning av bagasje i hetebølgen. Ved ankomst må man trykke på en ringeklokke, døren blir åpnet og det er en ganske bratt trapp opp en etasje. Deretter heis videre opp til rommene. Koselige rom , oppholdsrom og frokokostrom. Tilgjengelig kaffe og kaker er en hyggelig gest ! Personalet berømmes for sin gode service !!
Stayed 1 night in Jul 2025

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charmigt hotell centralt i Östersund. Underbar frukost med många lokala varor(the, marmelader, ostar osv).
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Nettes kleineres Hotel mitten in der Stadt (Fussgängerzone) dadurch kein Autolärm, alles leicht zu erreichen Bahnhof nur den Berg hoch oder runter, gutes Frühstück mit vielen selbstgemachten Produkten
Stayed 2 nights in Jul 2025

6/10 Okay

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Trevligt men mitt på en gågata.

Det är struligt att hotellet ligger mitt i Östersund på en otillgänglig gågata för bil.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk lokal frukost 👍
Stayed 1 night in Jun 2025

8/10 Good

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell, reser med min Far som har lite problem i trappor och det är lite besvärligt att komma åt hissen från bakgården. Jättefin frukost, allt som behövs och ett extra plus för färskpressad apelsinjuice
Stayed 1 night in Jul 2025

4/10 Poor

Sigurd Arnfinn

Liked: Room comfort
Disliked: Staff & service
Vansker med innsjekk, låst inngang. Fant ikke bortgjemt heis..
Stayed 1 night in Jun 2025

10/10 Excellent

Signar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nöjda besökare!

Fina och rena rum, jätte skön säng, frukosten var en upplevelse av lokal producerande produkter från jämtländska gårdar, sist måste nämnas personalen från städ till receptionen ni var underbara, Tack för en trevlig vistelse! MVH: Inga o Zigge Enköping!
Stayed 2 nights in Jul 2025

8/10 Good

Per Ove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Koselig hotell

Meget trivelig og hjelpsom betjening, gode senger, nydelig frokost, gammel bygård og dertil litt slitne rom, bad og fellesrom, men meget godt renhold og god størrelse på vårt rom. Lite bad. Perfekt beliggenhet midt i gågata. Et trivelig hotell med hjemmekoselig stemning, som vi mer enn gjerne kommer tilbake til.
Stayed 3 nights in Jul 2025

6/10 Okay

Eva

Slitent hotell og parkering altfor langt unna
Stayed 1 night in Jun 2025

8/10 Good

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities
Frendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Karl-Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket fint, trevligt, personligt hotell.
Stayed 1 night in Jun 2025

10/10 Excellent

Karl-Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell, bra personal, läge mitt i staden.
Stayed 1 night in Jun 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, amenities, property conditions & facilities
Check in easy. Frühstück fantastisch. Personal sehr freundlich und kompetent. Alle Wünsche wurden berücksichtigt. Jederzeit gerne wieder. Ich kann Emma uneingeschränkt weiter empfehlen.
Stayed 2 nights in Jun 2025

6/10 Okay

Vanja

Liked: Cleanliness, staff & service, room comfort
Rent och snyggt
Stayed 1 night in Jun 2025