Lake Hill Mazury, a member of Radisson Individuals
5.0 star property
Travelers find the perfect balance between relaxation and excitement at this lakeside resort, where spa treatments complement thrilling water park adventures.
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Photo gallery for Lake Hill Mazury, a member of Radisson Individuals
Families love the Radisson Blu Resort near Ostróda Teutonic Castle for its wellness and fun. Enjoy a body scrub or sports massage at the spa, then sample local and international dishes at two restaurants. Three indoor pools and an arcade keep kids entertained.
Ostróda is home to Lake Hill Mazury, a member of Radisson Individuals. Ostróda Teutonic Castle and Alfa Centrum Shopping Centre are two other places to visit that come recommended. Visit our Ostróda travel guide
Lake Hill Mazury, a member of Radisson Individuals
Luxury family-friendly hotel near Ostróda Teutonic Castle
Consider a stay at Lake Hill Mazury, a member of Radisson Individuals and take advantage of a poolside bar, a garden and a playground. Indulge in a body scrub, reflexology and a manicure/pedicure at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and local and international cuisine. Free WiFi in public areas is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
You'll also enjoy perks such as:
3 indoor pools and a seasonal outdoor pool, along with a lazy river, a waterslide and free cabanas
Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
Access to a nearby indoor pool, express check-out and express check-in
A water park (surcharge), a reception hall and massage treatment rooms
Room features
All 238 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as perks such as free Internet and bathrobes.
More amenities include:
Rollaway/extra beds (surcharge) and free cots/infant beds
Uncovered parking on site (PLN 50 per day; includes in/out privileges)
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: PLN 80 per person
2 restaurants
A bar/lounge
A poolside bar
Restaurants on site
Lobby Bar
Restauracja Grus
Restauracja Stoke
Swan Night Club
Things to do
3 hot tubs
3 indoor pools
Arcade/game room
Billiards/pool table
Children's pool
Full-service spa
Gym
Indoor pool (guest access)
Lazy river
Outdoor pool (guest access)
Playground
Sauna
Seasonal outdoor pool
Steam room
TV in common areas
Water park
Waterslide
Family friendly
3 indoor pools
Arcade/game room
Children's pool
Fenced pool
In-room cot
Lazy river
Lifeguards on site
Playground
Pool toys
Rollaway/extra bed (surcharge)
Seasonal outdoor pool
Water park (surcharge)
Waterslide
Conveniences
24-hour front desk
ATM
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Outdoors
Free pool cabanas
Garden
Picnic area
Pool loungers
Full-service spa
7 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot tub
Hydrotherapy
Manicures/pedicures
Mud bath
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Braille/raised signage
Grab bar in shower
Grab bar near toilet
Hand-held showerhead
Handrails in stairways
In-room roll-in shower
Lift
Low-height counter and sink
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Portable shower seat
Stair-free path to entrance
Transfer shower
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-width doorways
Wheelchairs on site
More
3 buildings
3 floors
Banquet hall
Built in 2022
Fireplace in lobby
Lifeguards
Reception hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Rollaway/extra bed (surcharge)
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
55-inch LED TV with digital channels
Food and drink
Minibar
More
Air conditioning
Connecting rooms available
Heating
Iron/ironing board
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of PLN 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for PLN 120.0 per day.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: PLN 3.00 per person, per night
Destination fee: PLN2.20 per person, per night. This fee does not apply to children under 1 year of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately PLN 80 per person
Uncovered self-parking fee: PLN 50 per day (in/out privileges)
Pet fee: PLN 100 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: PLN 120.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
Property is also known as
Radisson Blu Resort Conference Ostroda Mazury
Radisson Blu Resort Conference Center Ostroda Mazury
Radisson Blu Resort & Conference Center, Ostroda Mazury Hotel
Radisson Blu Resort & Conference Center, Ostroda Mazury Ostróda
Frequently asked questions
Does Lake Hill Mazury, a member of Radisson Individuals have a pool?
Yes, this property has 3 Indoor pools, a seasonal outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM.
Is Lake Hill Mazury, a member of Radisson Individuals pet-friendly?
Yes, pets are allowed at this property. There's a fee of PLN 100 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at Lake Hill Mazury, a member of Radisson Individuals?
Self-parking is available for PLN 50 per day.
What time is check-in at Lake Hill Mazury, a member of Radisson Individuals?
Check-in start time: 3:00 PM; check-in end time: 12:30 AM.
What time is check-out at Lake Hill Mazury, a member of Radisson Individuals?
Checkout is at 11:00 AM.
Where is Lake Hill Mazury, a member of Radisson Individuals located?
Set in Ostróda, this family-friendly hotel is 0.8 mi (1.3 km) from Ostróda Teutonic Castle and 25.9 mi (41.7 km) from Alfa Centrum Shopping Centre. Ostroda Station is 25 minutes by foot.
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Reviews
Lake Hill Mazury, a member of Radisson Individuals Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very nice hotel. A few activities you can do with the kids which is good. Staff are quite nice and friendly. If you want a quiet few days with the family thats the hotel you need to be in. Nice pool.
Wonderful! Their spa/water facility , esp hot tub to rest my tired body & was such a blessing that evening after walking for 5 hrs at the Malbork Castle on the same day. The room was big, airy beautiful with the view of front entrance. The hotel also provided us with bathrobes & slippers. The towels were big fluffy. Their breakfast spread that in addition of regular items included a variety of smoked fish, smoothies, honeycomb (that I really enjoyed), breads etc. In addition there was a whole setup for children to enjoy various breakfast goodies. The facility is located on the lake, not easily accessible by foot.
A few disadvantages:
- air condition doesn't work
- bed and pillows are hard as a rock
- cosmetics are very low quality
- unprofessional service
- the room was not cleaned every day
- no room service before 2 p.m
- it was very stuffy in the hotel
- no towels and bathrobe in the room for our son on an extra bed