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"Room was very clean, staff were very courteous and helpful. Onsen facility was very good. Dining options were limited. The cafe, food court, bakery were closed after 4pm, so dinner choices were limited to the expensive restaurants, unless you have transport and willing to travel to Myoko town."

"Friendly staff, clean room and plenty of amenities. Breakfast was very good "

"Room a little dated. Onsen was great. The lounge time was a great bonus. The buffet breakfast spread was good but lacked good quality."

"Great location! Clean and comfortable room"

"Clean room, "

"Clean comfortable room. Perfect for one night passing through Nagano "

"Great selection of toiletries, free Japanese breakfast in the morning was excellent. Room had everything we needed, thoughtful touches including fabric deodorizer, usb port, flashlight, door stopper, and reading light."

"The staff helped us during every step of our stay. Amazing outdoor onsen. Particularly loved the breakfast which offers Japanese cuisine as well as the more typical continental options. Very spacious rooms. Also worth mentioning the hotel is right outside Nagano station as well as several great restaurants, which we found quite practical."

"Room was clean and with great amenities. Super friendly staff. Hotel is in a fantastic location. "