Otemachi Holidays

Very good breakfast,

Clean rooms, basic rooms are small but paying a little extra for more space is worth it in my opinion especially if you find yourself with multiple people or large luggage. Location is good next to a train station with access to several convenient stores and a Don Quijote nearby. Staff is helpful and polite.

This hotel was NICE! The check in process was straightforward, the staff were genuine and helpful. The amenities around the hotel (private onsen, gym, family mart, and restaurant) were also phenomenal. I felt like this hotel had artsy vibes but also felt like home. The breakfast buffet in the morning was epic and very beautifully put together (felt like fine dining) and the staff there were so friendly! I can’t wait to visit this hotel again when my hubs and I visit Japan again ❤️

Great location, nice vibes, very clean room and friendly staff. Highly recommend

At first, it was confusing which tower my booking was in because it did not specify on my reservation. However, they are very great with customer service, checked me in promptly and guided me to the correct tower. The hotel itself is very nice, rooms are quite small but equipped with everything you need. They provide complimentary items such as toiletries. They also came and cleaned everyday and replaced the toiletries daily. There are a lot of restaurants around and a 7/11 and even a food hall with decent food. It is a 5 minute walk to the Shinagawa train station, which also has a lot of restaurants and cafes. Opted out of the breakfast so I’m not sure how well their food was. They also have the Yamato luggage delivery service on site which was so convenient. The only downside I would say is that the coin laundry is in the main tower and it took me about 10 minutes just to get there from the annex tower. But definitely recommend!