Otis Hotels

"I booked a stay here paid for it online then when we got to the hotel since I didn’t have my physical card they turned us away and said if we don’t have the card we can’t stay and we don’t get the money but I had my card online my virtual card which is the same as my physical card but still turned us away. Just got into town late and had to place other to stay"

"The parking lot felt safe."

"It’s kind of funny because I was charged an extra $21 The remote was nowhere in sight. My son found it behind the TV stand in the floor so that took a little bit getting it out, there was white stuff on the chair so that made me wonder… I had a can of Lysol and I used their white washcloth to wash down the tables in the chair and it come out filthy So if they’re charging me incidentals for that, then we have a problem because the room was not clean. We’ve stayed there before and never had an issue but this time it seems like it’s went downhill. I don’t like the extra $21 being charged. It was a long trip and every bit of the $21 was needed. There were two dead roaches in the bathroom, plus side they were dead downside they were there. I didn’t find any bedbugs, thank goodness."

"Was disappointed with this stay. The staff were polite and helpful. The room was clean. Parked my car right at my door. This facility is actually an old two story motel on the freeway. Very noisy. Bed frame was some kind of medal box that made popping sounds every time you rolled over. There’s a fitness room that was sufficient. Didn’t have breakfast."

"We love this Lodge. This was our third time staying there and have not been disappointed. "

"Thank you Kayleigh !!! "

"I stood here for work and the front desk staff is extremely nice and helpful. The beds are comfy and the room was clean. The only complaint I have is the bathroom was not very clean. I had to buy a scrubber, Clorox and a bath mat and clean it really good prior to taking a shower or using. Aside from that everything else was clean and it's a good place to stay."

"This is one of the cleanest and well maintained motels that I have stayed in for quite a while."

"Enjoyed our stay. This is a great property if traveling with pets. Wish they had maintained their pool area better, as the sauna did not work, the hot tub was 4-6” shortof being filled. This meant that none of its water could cycle through the filter system. The children’s pool was out of order."