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Reviews of Palm Court Motel

3.5 out of 5
Palm Court Motel
182 Maniapoto St, Otorohanga, Waikato

Reviews

8.8

Excellent

Rating 10 - Excellent. 44 out of 76 reviews" "
Rating 8 - Good. 20 out of 76 reviews" "
Rating 6 - Okay. 9 out of 76 reviews" "
Rating 4 - Poor. 3 out of 76 reviews" "
Rating 2 - Terrible. 0 out of 76 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly, room was nice and we had a lot of options within walking distance. Would have loved a washing facility but staff did tell us of a laundromat just down the road.
Stayed 1 night in Apr 2024

4/10 Poor

HsingChi

Travelled with family
Disliked: Property conditions & facilities
It is quite run-down and needs a bit of work to improve it. The beds are very uncomfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds and pillows and really nice bathroom. Very clean and great kitchenette.
Stayed 1 night in Mar 2024

10/10 Excellent

Harris

Stayed 1 night in Feb 2024

10/10 Excellent

Joshua

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, close to town and walkable.
Stayed 11 nights in Jan 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It gives about a half way stopping place between Otumoetai Tauranga and Stratford Taranaki . Where I travel to quite often . Thankyou
Stayed 1 night in Jan 2024

6/10 Okay

Srividya

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Grace

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Stacie

Travelled with family
Liked: Cleanliness, staff & service
For the area and the price, this property was good. It was very clean and came as promised. Shower was a bit wonky to turn on and towels were rather thin. Definitely the least nice of the 4 similar places we stayed in across the North Island but great location and much less costly than 2 of them.
Stayed 2 nights in Nov 2023

10/10 Excellent

Gillian

Stayed 1 night in Nov 2023

10/10 Excellent

Shaunessey

Stayed 1 night in Oct 2023

8/10 Good

Susan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly staff and good location for a single night stay, but due to proximity to Countdown store and the main road, there were a lot of truck noises at night and early morning.
Stayed 1 night in Jan 2023

10/10 Excellent

Serena

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So helpful, had brilliant placesto eat only a short walk
Stayed 1 night in Jul 2022

10/10 Excellent

Lanita

Liked: Cleanliness, staff & service, amenities
Lovely & accommodating our last minute & late night request. Will stay again x
Stayed 1 night in Jun 2022

8/10 Good

Morris, Inglewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A surprise find in a provincial area. And the bed was as comfortable as they can get! Slept like a baby! We’ll be back!
Stayed 1 night in May 2022

8/10 Good

Joanna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really neat and tidy motel. Gardens and outside space really well maintained. Sparkling clean inside. Nice big spaces inside. Playground over the road was a big hit with the kids. Recommend this place.
Stayed 1 night in Apr 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was superbly maintained, the hosts were very welcoming. A great spot to stay a night.
Stayed 1 night in Apr 2022

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great communication. Clean facilities with everything you need plus handy location to town and supermarket.
Stayed 1 night in Mar 2022
Response from Jeff on 6 Apr 2022
Thanks for that

10/10 Excellent

mark

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice friendly staff,clean and comfortable room central location
Stayed 2 nights in Feb 2022
Response from Jeff on 18 Feb 2022
Many thanks mark we try to do the best for our guests

10/10 Excellent

Sara, Palmerston North

Stayed 1 night in Jan 2022

6/10 Okay

Carolyn

Travelled with family
Liked: Staff & service, amenities
Close to shops, countdown, cafes, restaurants. Only fifteen minute drive to Waitomo Caves.
Stayed 3 nights in Jan 2022

10/10 Excellent

Moana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verg lovely room very clean lovely service and close to everything park right across the road for kids loved our stay here :)
Stayed 1 night in Jan 2022

10/10 Excellent

Jenny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the rooms were comfortable. Friendly service. Clean, everything we needed.
Stayed 1 night in Jan 2022

10/10 Excellent

Guan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frindly hosts. Highly recommended.
Glad we have stayed with Palm Court, very clean and comfortable. Pity we were too full to try out their in room dining.
Stayed 1 night in Dec 2021

8/10 Good

Shankar

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Nice place to stay and budget friendly. Excellent option.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover
Stayed 1 night in Dec 2021
Response from Jeff on 2 Jan 2022
Thank you for your review.

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice one
Stayed 2 nights in Jul 2021

10/10 Excellent

C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
Stayed 1 night in Jul 2021

8/10 Good

Hong

Business traveller
Liked: Staff & service
Very busy traffic road.
The motel is closed to busy road. Very noise even at night.
Stayed 1 night in May 2021
Response from j on 19 May 2021
Can not do much about the road noise, the week ends are not as bad, the trucks with their exhaust brakes are a problem ?

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best motel in Oto but quite noisy at night with the trucks rumbling past. Handy to town.
Stayed 1 night in Jan 2021
Response from jeff on 19 May 2021
the road traffic mainly the heavy transport are an issue. especially the ignorant truckies that rid there exhaust brakes through town

8/10 Good

Kathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy location
Nice motel within easy walking distance to town. Easy check in. Beds comfy and great shower
Stayed 1 night in Apr 2021
Response from Jeff on 5 May 2021
Thanks Kathy, we try to make all our guests feel welcome, and hope they enjoy there stay.

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Owners are very helpful, premises and room was very clean. Handy walk to supermarket and shops in the town.
Stayed 1 night in Apr 2021
Response from Jeff on 26 Apr 2021
Thanks, We try to make all our Guests stay pleasant and enjoyable

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was very sociable and pleasant to talk to.
Stayed 2 nights in Mar 2021
Response from Jeff on 26 Apr 2021
Thanks for your kind words. I do enjoy talking to my Guests and hope they have a pleasant stay

6/10 Okay

simarpreet

Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021
Response from Jeff on 6 Jan 2021
Thanks for your feed back we appreciate it as improvements are developed around your response. how ever there are somethings we cannot do any thing about. as our position to state high way 3

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find, big rooms, well equipped and clean.
Stayed 1 night in Dec 2020
Response from Jeff on 29 Dec 2020
Thank you for your review,

10/10 Excellent

J P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Jeff on 2 Dec 2020
We are pleased you were happy with every thing. our aim is to be the home away from home Thanks

10/10 Excellent

Hamish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay in a skippable town
Clean and comfortable unit. Comfortable bed, friendly check in. Didn't have much of a kitchen space (no sink, for example, but did have a little plastic tub for washing dishes). Our unit was quite dark, which is both a plus and a minus: we weren't awoken by glary sunshine, but the curtains really needed to be open to find things. Well located to the town (such as it is--the Kiwiana aspect is overrated (not even one ridiculous fibreglass animal or vegetable!) and the food options were poor).
Stayed 1 night in Nov 2020
Response from Jeff on 27 Nov 2020
Thanks for that Hamish, we do our best to make our guests feel at home

10/10 Excellent

Andre, Auckland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this motel!! Awesome owners and we loved our room
Stayed 1 night in Oct 2020
Response from Jeff on 2 Dec 2020
Thank you for your comments, we try to make all our guests stay a pleasant and enjoyable experience.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, warm, quiet and walking distance to the township. Very convenient.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Double glazing would improve the stay.
Clean and comfortable, but close to the main highway. Rooms need the windows to be double glazed to cut down the noise of trucks passing all night long. Friendly staff, clean tidy rooms.
Stayed 1 night in Jul 2020
Response from jeff on 11 Jul 2020
thanks for your words ,double glazing we are looking at but the owners of the land and buildings are not so forth coming, as we only lease the premises

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner was friendly and helpful . Place was clean bed was super comfy. Room has everything we needed.
Stayed 1 night in May 2020
Response from jeff on 11 Jul 2020
many thanks for that our main aim is our guest comfort and happiness. we wish you to have an enjoyable stay with us.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and roomy, clean and tidy unit. Carparking a bit awkward and limited
Stayed 1 night in Feb 2020
Response from jeff on 28 Feb 2020
I agree the car parking is tight, something we inherited when we brought the business