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Best Western Plus Ottawa City Centre

3.0 star property
Eco-certified hotel with fitness centre and 24-hour business centre

Choose dates to view prices

Photo gallery for Best Western Plus Ottawa City Centre

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Reception
Lobby
Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)
Fridge, microwave, coffee/tea maker
Located in Civic Hospital - Experimental Farm - Central Park, Best Western Plus Ottawa City Centre offers a garden, lobby fireplace, bar, gym, seasonal pool, and free in-room WiFi. Guests consistently praise the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping
The current price is €124
includes taxes & fees
28 Sept - 29 Sept

Room options

Check availability for these dates

Tonight

Sep 8 - Sep 9
Check availability for tonight Sep 8 - Sep 9

Tomorrow

Sep 9 - Sep 10
Check availability for tomorrow Sep 9 - Sep 10
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(105 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(57 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Clothes dryer
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Studio, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(26 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace

8.0 out of 10
Very good
(1 review)

Highlights

Fireplace
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
1274 Carling Ave, Ottawa, ON, K1Z7K8

What's nearby

  • Ottawa Hospital Civic Campus - 15 min walk - 1.3 km
  • Rideau Canal - 4 min drive - 3.3 km
  • Carleton University - 5 min drive - 3.7 km
  • Canadian War Museum - 5 min drive - 4.8 km
  • Parliament Hill - 6 min drive - 6.6 km

Getting around

  • Carling Station - 6 min drive
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬15 min walk
  • ‪Bar Lupulus - ‬3 min drive
  • ‪Second Cup Café - ‬16 min walk
  • ‪Run2Patty - ‬14 min walk
  • ‪Rockin Johnny's Diner - ‬2 min walk

About this property

Best Western Plus Ottawa City Centre

Eco-certified hotel near University of Ottawa
Consider a stay at Best Western Plus Ottawa City Centre and take advantage of a garden, dry cleaning/laundry services and a fireplace in reception. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Free self-parking
  • Full breakfast (surcharge), motorhome/coach/lorry parking and an electric car charging station
  • Express check-out, a computer station and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 121 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with showers and shower/bath combinations
  • 48-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to noon for a fee: CAD 10 to 20 for adults and CAD 5 to 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,195 square foot of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Dryer
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 10 September to 23 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 20 for adults and CAD 5 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from 20 June to 02 September

Property is also known as

Best Western Macies
Best Western Macies Hotel
Best Western Plus Macies
Best Western Plus Macies Hotel
Best Western Plus Macies Hotel Ottawa
Macies Best Western
Macies Hotel
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre
Best Western Ottawa
Ottawa Best Western
Best Plus Ottawa City Ottawa
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre Ottawa
Best Western Plus Ottawa City Centre Hotel Ottawa

Frequently asked questions

Does Best Western Plus Ottawa City Centre have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from September 10 until June 23.

How much does it cost to stay at Best Western Plus Ottawa City Centre?

As of 8 Sept 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Ottawa City Centre on 28 Sept 2025 start from €124.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Ottawa City Centre pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Ottawa City Centre?

Self-parking is free at this property.

What time is check-in at Best Western Plus Ottawa City Centre?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Best Western Plus Ottawa City Centre?

Checkout is at 11:00 AM.

Where is Best Western Plus Ottawa City Centre located?

Located in Civic Hospital - Experimental Farm - Central Park, this eco-certified hotel is within 1 mile (2 km) of Ottawa Hospital Civic Campus and Great Canadian Theatre Company. Commissioners Park and Canada Agriculture and Food Museum are also within 2 miles (3 km). Carling Station is 28 minutes by foot and Tunney's Pasture Station is 30 minutes.

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Best Western Plus Ottawa City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1059 reviews
Rating 8 - Good. 306 out of 1059 reviews
Rating 6 - Okay. 104 out of 1059 reviews
Rating 4 - Poor. 38 out of 1059 reviews
Rating 2 - Terrible. 45 out of 1059 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant on site was wonderful!
Stayed 2 nights in Aug 2025

10/10 Excellent

Henock

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful stay !
Stayed 1 night in Aug 2025

10/10 Excellent

Carol-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff, good location
Stayed 1 night in Aug 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and room was clean and quiet, staff were very friendly and helpful, restaurant was very good.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities, lovely & helpful staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, property conditions & facilities
We close this property as it was convenient to visit family but were pleasantly surprised but the comfort of the room and the unique cafe on the lower level.
Stayed 1 night in Aug 2025

10/10 Excellent

Aissa Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to drive around. Comfortable place to stay.
Stayed 3 nights in Aug 2025

8/10 Good

Bev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff both at check in and restaurant. Clean, quiet and comfortable beds. Great breakfast! My third visit and will return whenever visiting our granddaughter at Carlton University.
Stayed 1 night in Sep 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to go
Stayed 3 nights in Aug 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking area.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to spend nights at.
Stayed 2 nights in Jul 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our suite with a full kitchen to cook meals. Great staff too!
Stayed 4 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet , spacious room. Staff very professional.
Stayed 1 night in Aug 2025

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family really liked the area around the property and the cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at this location. Staff were friendly, our room was clean and had everything we needed to make our stay comfortable. We would definitely stay here again.
Stayed 1 night in Jul 2025

8/10 Good

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Nice room
Stayed 1 night in Aug 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel for your stay in Ottawa. 10 min from Parliament building, outdoor pool very relaxing.
Stayed 1 night in Aug 2025

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient access to highway. Free parking. Short drive to downtown.
Stayed 1 night in Aug 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, friendly staff, great restaurant, tons of parking, well located to get around on foot, driving, or by public transportation
Stayed 1 night in Jul 2025

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
The overnight check in staff was awesome. Did not use housekeeping but everything looked well cleaned. Overall the entire stay was nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, friendly, easy parking with EV chargers
Stayed 1 night in Jul 2025

10/10 Excellent

Liliane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a wonderful breakfast too.
Stayed 1 night in Jun 2025

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities
It was very well
Stayed 3 nights in Aug 2025

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Check in tool awhile... long line. Nice and clean. It was quiet and the pool area was nice. A heater for the pool would be good Will definitely stay here again. We stayed here last year and enjoyed it as well.
Stayed 1 night in Aug 2025

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities
great place, welcoming staff at check in,
Stayed 1 night in May 2025