Oued Jemaa Hotels

"The Riad is stunning. It is beautifully decorated, and the rooms are very spacious with impressively high ceilings that make the whole place feel open and airy. The staff were extremely helpful—when I mentioned a smell in the room, they immediately brought a candle and essential oil for me. The rooftop restaurant also has a wonderful view and is a great place to relax.If there’s one thing for improvement, it would be allowing guests to enter the front door without having to buzz every time. "

"Besides of the fact that this Riad was very beautiful and clean. The owner and the assistant made us feel like HOME. Their attentiveness, help, and kindness were really amazing. If one day I visit Fez again, definitely I will stay here again without any dude. Khalid and Yassine they both were simple amazing ."

"Very good hotel. Clean, spacious room, with helpful and courteous staff. Nice pool area. Good breakfast, although restaurant service is a little slow. A special thank you to Salma at guest experience for providing a personal service throughout our stay, who also arranged tours and spa experience for us. Also thank you to manager Akram. (Just bear in mind that as with some other hotels, the air conditioning system in the hotel is switched off in winter, with only heating available, so have to open the large room window if feeling hot, but we had a comfortable stay). Hotel area felt safe, just a few minutes walk from the shopping mall Borj Fes, with restaurants, shops etc. Would highly recommend this hotel for a stay in Fes and we would definitely stay here again."

"Courteous and very attentive staff. Very polite. Beautiful facility. Very clean. Very well maintained. Rooftop bar has great view of the Medina and city. Walking distance to markets in Medina. Breakfast at the Riad was great. Had dinner twice - good food. Did not have time to enjoy spa services. "

"Beautiful property, rooms were perfect, food was delicious."

"The hotel is absolutely beautiful, very well maintained and comfortable. The staff is also very helpful and kind. Everyone we spoke to was very professional and always ready to assist. We tried two restaurants. The Spanish restaurant and French restaurant. Both were delicious with attentive waiters. When we first checked in the bathroom floors had not been cleaned and we found stains on our bed sheets, when we told the front desk, they took care of it right away. Second, our laundry was not returned until we asked, but again when we told front desk, they were very apologetic and brought it right away. Last, we got a call the morning we were leaving saying a taxi picked up a friend of ours from the airport, however, we ordered a taxi to the train station that morning, again this was sorted out but definitely some back and forth with a few things at the hotel. Overall, good experience and helpful staff. "

"This was the best Riads we stayed at. The staff were so friendly and helpful. They were gave us great tips for around the city and we enjoyed our conversations together. Our room was beautiful and the terrace had an amazing view of Fez. Highly recommend Riad Jamaï especially if it is your first time in Morocco! "

"Good customer Service "

"Ali was very hospitable and professional, provided excellent travel advise, and tasty cookies and tea upon arrival). Room was comfortable and amazing views from the roof top! Great location and very friendly staff. A+"