"There was mold in the bathroom, the staff was amazing the breakfast was decent not very many place to walk too but a mini golf and pizza wing street and an ice-cream shop but has 2 pools and 2 hot tubs and a pretty water fall with a pond and a turtle"
"Westgate Woods resort is a great place for families to spend a weekend away however, my family did not get to enjoy the two televisions within our cabin due to Sutton outages but overall, I give an 3 Stars… just wish you all would upgrade your appliances and add more ways to charge our electronic devices as what was available to charge Our devices was also outdated."
"We loved it! Beautiful hotel, very clean & staff was great. The breakfast was great with plenty of variety (eggs, sausage, gravy & biscuits, potatoes, ham, pancakes, waffles, fruit & cereal bar, yogurt, cakes & banana bread). We were out doing stuff around down most of the day. Went to the pool at 8pm & it was like a pool party. So many families having fun. We had a great time."
"Parking is terrible. The bathrooms in the rooms are tiny and don’t lock. When we arrived the toilet wouldn’t flush and the bathroom sink wouldn’t drain. No microwaves in the rooms and the fridges in the rooms are tiny."
"Not happy that the jacuzzi tubs in rooms have been removed but still show up in the pictures. Alot less appliances in room then before. Dvd player is no longer in room and the bed feel like you are sleeping on bricks. Been coming for years and always loved it. Disappointed in what they call upgrades. Then the hot tub was broken and not working. Super sad."
"Clean rooms, full complementary breakfast, hot tub & pool in great condition. Staff very helpful & friendly. Even provided a flower to guest for Mothers Day."
Chateau On The Lake Resort Spa and Convention Center
2/10 Terrible
"1st... the AC in our room was broke, the fan made a horrible noise. I contacted the front desk and they only said well let us know if it becomes a problem. We booked a room for 5 guests, it had one king bed and one pull out sofa. There was zero bedding for the sofa bed. The balcony was dirty and not kept up at all. The pool was closed saturday morning for cleaning. WHY??? would a hotel with guests with kids clean their pool on a Saturday Morning? There were several guests trying to take their kids and it was closed for hours."