Los Angeles Hotel Guide - Pacific Asia Museum hotels in Los Angeles, United States of America.

"All good"

"Horrible experience, an individual who claimed to be hotel staff knocked on my door and demanded that I move my car from a parking spot she stated was reserved (no visible reservation signage at the spot). The staff is no help easing the situation. highly unsafe and distressing experience overall how access to guest areas is controlled and how staff handle such situations"

"We had a nice room and the bed was very comfortable, with four pillows and a nice down comforter. There were some issues with our room, though. The bathroom door was difficult to close and some of the paint had been scraped off because of poor alignment. The outlets between the beds did not work. The outlets inside the bathroom did not work either. When we went to checkout, I had been charged $5.42 for making coffee inside the room. The person at the front desk removed the charge. Then, after checking out and leaving, our credit card was charged $9.95. Apparently, housekeeping said that we used a bottle of Fiji water that we did not use. What is going on with housekeeping at this Westin? The beds were comfortable and nice, but the rest was not okay."

"Location in Pasadena was great. Parking is a struggle. If you go out to dinner, you are unlikely to find a spot easily. Biggest dissatisfaction was the quality of the breakfast. Egg and sausage biscuits were horrible. Scrambled eggs were not real eggs. Second was the noise factor. Was on 2nd floor and you could hear guests above all night - almost no noise insulation between floors."

"Had a pool view room set up for the stay, we were put on the third floor where it was the pool that had a view to our room. We asked for a room clean for one of the days but they were unable to due to being short staffed. The housekeeper in the hallway was very nice and helped me get new towels though. They wont automatically clean your room, you will have to call the front desk to schedule a clean. The walls are very thin, sleep was not the best since the next door neighbors liked to shower at 3am, also our room was infront of the elevators which was high traffic and high noise. The property is really nice and clean and new."

"Un lugar acogedor, magnifico hotel, con una excelente ubicación, con un muy buen servicio desde que te reciben en recepción. El restaurante del rooftop "Oso"ofrece una experiencia gastronómica maravillosa Tenian buffet de desayuno pero nunca particupé del servicio durante mi estadía."

"My husband and I were very happy with the property, the room (so cute!), and the staff!"

"We have stayed at this Marriott many times. The area of Pasadena was once flourishing , but now sadly it has started to look run down. Many restaurants and stores have left this area. It’s too bad."

"Clean and quiet room. A/C was quiet and kept room at desired temperature. Common areas very nice and new. Underground parking was convenient. Staff was very helpful, especially Luis who helped with special requests when booking. The hotel is adjacent Paseo Colorado with nice restaurants, shops, and theaters. Would definitely stay here again."