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"The cleaning staff was excellent. Chita was very accomodating and friendly. The front desk personnel were very helpful. However, a remodel would be very good for business. The furniture cushions in the lobby are so old they no longer fit the furniture. A remodel of the rooms would be nice too. New curtains and updated furniture should be considered."

"Staff were helpful and attentive, wheelchair accessible areas were blocked off at times due to rain, construction during the day workers working near restaurant lounge , rooms could use upgrades but very clean , door to wheelchair accessible room was narrow chair barely fit through . Not much time spent in the room even with the rain ! "

"Always awesome. "

"Great for family"

"This is our 2nd time staying here and it is even better now after they remodeled. So clean and close to all the shopping in Waikiki. Staff was so friendly. I would gladly stay here for a 3rd time."

"Clean room. Helpful staff and great location. I’ve been twice to this hotel. "

"Great staff, breakfast was lovely, need to work on updating rooms and hotel elevators. "

"good service"

"This hotel was a lovely, great location and easy to get to. The elevators are dreadfully slow and the pool is kind of small. But the view from breakfast makes up for that!"