Padangsambian Holidays

Excellent resort, clean rooms, well maintained and a very good hospitality. We will definitely come back again. Thank you La mewali

Very helpful, friendly staff. Beautiful gardens lovely food

The staff were amazing, so helpful and friendly - restaurant and kids club staff were lovely! The breakfast buffet was plentiful and had a whole range of delicious food - something for everyone. We had a pool access room which was fantastic - the pool was great, it had a slide for kids and a couple of pool bars that meant it was easy to slide up for cheeky drink every now and again. The beach club (across the road - though you won’t notice it) was great, the pools there were excellent, with the food and drink offerings just as good as the rest of the resort - the Japanese was excellent! Movie night for kids is also held at the beach club and it was a lovely setting for the kids to settle down whilst the parents had a chilled dinner nearby.

A few items have to request, there no dishwasher so the discription is inaccurate, pool towel, hand towel have to request, then 2nd day toilet start growing out mushrooms and then 3rd day water heater spoil.. the staff were extremely helpful thou once you let them know the issues they try their best to help.. need some minor refresh. the road traffic is super bad a jam of 15-20 min..

Check in was very poor had to wait until 5 pm for keys no offer of refreshments breakfast was not explained Our room was nothing like what was on the website the bathroom was very small with mould in the shower Room layout was very poor and no sea views from the bed The lifts were very small and very slow I had to wait up to 10 minutes a few times We were very disappointed in the hotel room and definitely not a4 star room The only bright thing was the staff and pool bar I would not recommend this hotel