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Hotel Heide Residenz

3.5 star property
Suburban hotel with fitness centre and massage/treatment rooms

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Photo gallery for Hotel Heide Residenz

Reception
Standard Double Room
Front of property
Front of property
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • Gym
  • Pet-friendly
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Coffee/tea maker
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Coffee/tea maker
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Coffee/tea maker
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
Sander Str. 37, Paderborn, NW, 33106

What's nearby

  • Neuhaus Castle - 4 min drive - 3.4 km
  • Heinz Nixdorf MuseumsForum - 6 min drive - 5.6 km
  • Adam and Eve House - 9 min drive - 6.9 km
  • Paderborn Cathedral - 9 min drive - 7.2 km
  • University of Paderborn - 10 min drive - 11.1 km

Getting around

  • Scharmede Station - 6 min drive
  • Paderborn (PAD-Paderborn - Lippstadt) - 27 min drive

Restaurants

  • ‪Brinkmanns Braterei - ‬18 min walk
  • ‪Gut Lippesee - ‬4 min drive
  • ‪Kreta - Griechische Spezialitäten - ‬10 min walk
  • ‪Seemöwe Bistro - ‬5 min drive
  • ‪Troja Grill - ‬6 min walk

About this property

Hotel Heide Residenz

Hotel in the suburbs
At Hotel Heide Residenz, you can look forward to a terrace, dry cleaning/laundry services and a bar. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a conference centre.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-in, tour/ticket information and smoke-free property
  • Laundry services, 1 meeting room and barbecues
Room features
All guest rooms at Hotel Heide Residenz boast thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with baths or showers and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Balconies, coffee/tea makers and daily housekeeping

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Parking on site (EUR 5 per day)

Food and drink

  • Weekend buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 9.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hotelbar

Things to do

  • Gym

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference centre (1,076 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Spa

  • In-room massages
  • Spa treatment rooms

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (6:00 AM - midnight) and Saturday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night.
Cots (infant beds) are available for EUR 13.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 9.50 per person
  • Airport shuttle fee: EUR 20 per person (return)
  • Self-parking fee: EUR 5.00 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 13.0 per night
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Heide Residenz
Heide Residenz Paderborn
Hotel Heide Residenz
Hotel Heide Residenz Paderborn
Hotel Heide Residenz Hotel
Hotel Heide Residenz Paderborn
Hotel Heide Residenz Hotel Paderborn

Frequently asked questions

Is Hotel Heide Residenz pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Heide Residenz?

Self-parking is available for EUR 5.00 per day.

What time is check-in at Hotel Heide Residenz?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel Heide Residenz?

Checkout is at 11 AM.

Does Hotel Heide Residenz provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 20 per person applies.

Where is Hotel Heide Residenz located?

Situated in the suburbs, this hotel is within 3 miles (5 km) of Schloss Neuhaus Open Air Theatre, Neuhaus Castle and Benteler-Arena. Heinz Nixdorf MuseumsForum and Rathaus are also within 6 miles (10 km).

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Hotel Heide Residenz Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 38 reviews
Rating 8 - Good. 19 out of 38 reviews
Rating 6 - Okay. 4 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 3 out of 38 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10

Godt hotel der ikke ligger i bycentrum. Flere buslinier holder lige uden for døren. Dejligt værelse. Rigtig god morgenmad.
Stayed 3 nights in Aug 2019

10/10

Travelling from Paris to Nordic, we decided to stay one night in Paderborn and found this good offer on line. We decided to buy breakfast at the hotel while afterwards we should have taken it in the city.
Stayed 1 night in Jul 2019

6/10

Not our first choice when staying in Elsen. We arrived at 3pm and reception appeared to closed. There was no respons to the bell but we found kitchen staff to chase management. Apparently the reception closes at 2pm, even though check in is after 3pm. We were not too impessed with our check in but the room was comfortable. The hotel is about. 1k from Elsen centre. We went out to visit family and came back just before 10pm. The hotel front door was locked. We rang the bell just before we saw a small notice to use the "night" door. The manager did not seem impressed that we used the bell. We were not told about the night door at check in. We asked where the bar/beergarden was and were told it was closed. The breakfast was excellent at an extra €8 per person. There was a €5 charge for guaranteed parking and we paid this as we were told that the free parking at the rear might be full when we returned. We will probably not use this hotel again.
Stayed 1 night in Jun 2019

8/10

Stayed 1 night in Jun 2019

2/10

Kein Restaurant, geschlossen- hätte als Garni Hotel angegeben werden. Minibar nicht vorhanden, war fest verschraubt !!!!
Stayed 1 night in Jun 2019

6/10

valgte hotellet pga. beliggenhed, mulighed for motion, p-plads og restaurant. Venligt personale, godt værelse, nem parkering (der dog kostede € 5). Restauranten viste sig kun at være til grupper på forudbestilling, så jeg måtte på tur i byen, hvilket ikke var ideen med at booke et værelse, hvor der var restaurant på stedet. Udmærkede omgivelser og motionsrum
Stayed 1 night in May 2019

8/10

Etwas außerhalb von Paderborn gelegenes Hotel. Schöne Zimmer,sehr sauber mit großem TV.Leckeres Frühstück. Nicht durchgängig besetzte Reception. Restaurant nur mit kleinen Gerichten ;geringe Auswahl. Nettes freundliches Personal; Beanstandung (fehlende FB für TV) wurde umgehend behoben.
Stayed 3 nights in Nov 2018

8/10

Would prefer use of a communal lounge rather than feeling confined to room
Stayed 5 nights in Oct 2018

8/10

Stayed 2 nights in Aug 2018

2/10

Just a bad experience!
Stayed 1 night in Jul 2018

8/10

Stayed 1 night in Jun 2018

8/10

Stayed 2 nights in Jun 2018

8/10

Präziser Check in und angenemes Zimmer, in der Nähe liegt ein großer Badesee
Stayed 2 nights in Jun 2018

8/10

Stayed 1 night in Jun 2018

10/10

Stayed 4 nights in Jun 2018

8/10

Stayed 6 nights in Dec 2017

10/10

Sehr gastfreundlich und hilfsbereit. Hotel ist gemuetlich und einladend, man fuehlt sich dort gleich wohl..
Stayed 6 nights in Dec 2017

10/10

Das Hotel war ausgebucht. Ich bekam das letzte Standardzimmer. Am Folgetag stellte mir das Hotel ohne Aufpreis ein großes Komfortzimmer zu Verfügung. Dafür Herzlichen Dank!
Stayed 2 nights in Sep 2017

8/10

Spacey and room, nice bathroom. There is no lift, and the wifi was not easy to use. My husband was not able to connect to internet. Otherwise OK. Stayed one night and did not eat breakfast.
Stayed 1 night in Jun 2017

8/10

Das Hotel hat uns ganz gut gefallen. Es war sauber, sehr ruhig, das Personal sehr freundlich. Das Frühstück könnte etwas abwechslungsreicher sein, es wäre z.B. schön gewesen, wenn es Croissants gegeben hätte oder z.B. die Möglichkeit, neben Kaffee, auch Cappuccino oder Milchkaffee trinken zu können. Das Preis-Leistungs-Verhältnis ist auf jeden Fall in Ordnung und wir könnten es uns vorstellen, wieder zu kommen.

10/10

Havde brug for et hotel, der var tæt på motorvej. Men samtidigt komfortabelt og stille og med god morgenmad. Dette hotel levet fuldt og helt op til disse forventninger.

8/10

Alles sehr gut vorgefunden und abgewickelt, sehr hilfsbereites Personal.

10/10

TOP Preis/Leistung-Verhältnis, Zimmer geräumig und sauber, Zugang über Nachtzugang

6/10

Wenn die Fenster noch etwas weniger Geräusche rein lassen würden, wäre es gut.

10/10

This is a small hotel, but with great staff, although it has no elevator, nor air-conditioning (not that you will need it) the staff makes you feel king in Paderborn , in front of the hotel its a city bus that takes you straight to downtown Paderborn in 15 min. Highly recommended .