Kingston Hotel Guide - Palace Cineplex hotels in Kingston, Jamaica.

"I got locked out my room late at night and had to wait about a hr before I could get in my room maybe more. The lack of staff at night and staff not having access or knowledge on how to get a updated key to A guest. This all was going on during carnival weekend so you know I was impaired and had to deal with this. No discount was offered nothing to Accommodate my inconvenience. Other than that had a great stay! "

"Always a good gotel but they never gave us the bottle of wine "

"Great location, easy check..I couldn't figure out how to turn on the lights on the ceiling fan in the living room but i made due with the lamp and kitchen lights... also letting me know the water heater needs to swtiched on manually ( white switch left of the sink) would have saved me from a cold shower...but all is good I asked the host and she was responsive with the details... 10/10 place.. 100% would book again and again!!!!"

"Hotel in general is clean and accommodating. It is the site to be during Carnival. Buffet Breakfast could have had more variety"

"This place was absolutely beautiful very modern, clean, and well maintained. The property had great amenities, including a pool, which made the stay even more enjoyable. One of the best parts was the location: there’s a shopping center just an 8-minute walk away, which was super convenient. The host was also very friendly and communicative, which made the entire experience smooth and welcoming. Overall, a great stay and I would definitely come back."

"The rooms were absolutely spotless. Large and spacious and we got some amazing upgraded rooms. The breakfast was amazing. I would definitely go back."

"A relatively unknown gem of a hotel. Clean, spacious room, attentive, helpful staff, we spent 17 days here and no problems. Enjoyed it."

"The host was responsive and communicative, which I appreciated, but the stay had several issues that affected the overall experience.Check-in on the first day was delayed by about an hour due to cleaning, and the original unit I booked was not available. I was moved to a different unit that did not have a wardrobe, which was inconvenient. That unit also had some initial problems, including missing linens, a strong smoke smell, and no towels available when I needed to shower.It’s also worth noting that while the host has four units within the block, it appears these were formerly two units that have been subdivided. As a result, the layout and setup felt more like a hostel-style arrangement than fully independent apartments, which was not what I expected based on the listing.On the third day, the Wi-Fi went out and I had to access the router in a nearby room and reset it myself to restore service.To be fair, the host did respond quickly once issues were raised and made efforts to resolve them. However, the early disruptions, unit change, and overall setup made the stay less smooth than expected. With clearer disclosure and better preparation, this could be improved, but based on this experience, it fell short of expectations."

"We had a wonderful time! Ms. Carol was gracious host and in fact we knew people in common. The home was like a home away from home. The welcoming bread and juices were well received. The home was well appointed. We missed mango season but we will be back. The porch and gardens were lovely. The location was great! Thanks again for a great stay! "