Palatine Hotel Guide - Pet Friendly Hotels in Palatine, Chicago

"Great selection. Food tasty. Lots of options."

"A bit older and there was work ongoing so it might be better soon. Slightly dingy for a Hyatt atm."

"Did not use"

"The hotel was very clean. Staff was nice. There is no elevator for those that can’t do stairs. However the stairs are small enough that it is not difficult I wish that they had soap that was bigger than a dime and even a box of tissue wouid be nice. "

"Extremely loud room next to us "

"The room was extremely old and outdated. We have stayed here countless times over the last few years but this time seemed especially unsettling. The overall room looked dirty but was mainly just old and stained. The beds were clean, however, the sink was jam packed with food and the water wouldn’t drain properly. It would have been impossible for housekeeping to have cleaned the sink and not notice it was not draining and why."

"I would rate this hotel as good to excellent if not for one employee. I stayed two nights and all the staff including front desk, restaurant and housekeeping were customer friendly and efficient with one exception. I returned back to the main entrance of the hotel on the second night after a long day of attending a burial and memorial service. I made the mistake of asking the person standing at the concierge desk to clarify the direction of the room elevators. He responded demanding to know my room # that I had not committed to memory. His hostility made me feel more like somewhere attempting to cross enemy lines than a paying guest of the hotel that employs him. Overall Chicago is one of the friendliest big cities, Hilton needs to lose this guy fast."

"Perfect location "

"Clean room and property. Staff was great. "