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Hotel Ciudad Real Palenque

3.5 star property
Family-friendly hotel with bars/lounges and 24-hour front desk

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Located close to Misol-Ha Waterfalls and Palenque Archaeological Zone, Hotel Ciudad Real Palenque provides a swim-up bar, a poolside bar and a terrace. The on-site Mexican cuisine restaurant, Las Palmas, offers lunch, dinner and a poolside location. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a garden and a playground.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Housekeeping
  • Laundry

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Premium bedding
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

8.8 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Premium bedding
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Premium bedding
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Double Beds
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Frequently asked questions

Does Hotel Ciudad Real Palenque have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM.

Is Hotel Ciudad Real Palenque pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ciudad Real Palenque?

Self-parking is free at this property.

What time is check-in at Hotel Ciudad Real Palenque?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Ciudad Real Palenque?

Checkout is at 1 PM. Late checkout is available for a fee.

Where is Hotel Ciudad Real Palenque located?

Set in Palenque, this family-friendly hotel is 5.1 mi (8.2 km) from Palenque Archaeological Zone and 5.1 mi (8.2 km) from Misol-Ha Waterfalls. Cascadas de Roberto Barrios is 19 mi (30.5 km) away.

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Reviews

Hotel Ciudad Real Palenque Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

8.6

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 318 out of 576 reviews
Rating 8 - Good. 190 out of 576 reviews
Rating 6 - Okay. 52 out of 576 reviews
Rating 4 - Poor. 12 out of 576 reviews
Rating 2 - Terrible. 4 out of 576 reviews

Reviews

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and food amazing
Stayed 1 night in Feb 2025

10/10 Excellent

Juan M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, close ( drive) to town an Zona Arqueológica
Stayed 1 night in Sep 2024

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very confortable hotel

This is one of the best hotels we visited this summerbtime
Stayed 3 nights in Jul 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 2 nights in Aug 2024

8/10 Good

Joao

Liked: Cleanliness, property conditions & facilities, room comfort

Good value

Good value for money. Good swimming pool, which is important in such hot place like Palenque. 1km from city centre but taxi drives are cheap
Stayed 1 night in May 2025

10/10 Excellent

Jesus Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2024

10/10 Excellent

brenda

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

ALEJANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They allowed early check-in at no additional cost
Stayed 1 night in Nov 2023

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is very good. One suggestion is that breakfast should have more options. Moyetes every morning was no good.
Stayed 4 nights in Jan 2024

8/10 Good

Juan

Liked: Cleanliness
Excellent service
Stayed 3 nights in Oct 2025

10/10 Excellent

LUIS ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities
Gracias
Stayed 1 night in Aug 2025

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissima struttura, immersa nel parco, camera molto grande, parcheggio comodo all’interno della struttura, ottimo anche il ristorante, perfetto come base a palenque, noi abbiamo dormito 2 notti, tutto perfetto
Stayed 2 nights in Aug 2025

8/10 Good

Mildred elsirhe

Liked: Staff & service
B
Stayed 1 night in Aug 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le puse bueno a la mayoría por las siguientes razones: Tenían spa y lo quitaron No cuentan con desayuno incluido y eso le subiría bastante como alojamiento Vi una cucaracha pequeña muerta en la cosita en dónde te llevan la cuenta No todos los trabajadores son amables
Stayed 4 nights in Jul 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for the price
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Buen hotel .
Stayed 1 night in Aug 2025

8/10 Good

angel

Liked: Cleanliness, staff & service, property conditions & facilities
La alberca estaba excelente y disponible
Stayed 2 nights in Jul 2025

8/10 Good

Edgar

Liked: Cleanliness, staff & service
Podría mejorar en adquisición de teles modernas relación precio servicio
Stayed 2 nights in Jul 2025

8/10 Good

Joakim

Liked: Cleanliness, property conditions & facilities, room comfort

Bra hotel, något avsides

Bra hotel, ligger en bit från La Canada och resten av staden, men poolen är trevlig och rummen rymliga och rena
Stayed 2 nights in Jul 2025

8/10 Good

José de Jesús Deloya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene pocas opciones en la carta y solo un restaurante, esperaba comida más típica.
Stayed 4 nights in May 2025

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel Excelentes instalaciones
Stayed 1 night in May 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Stayed 1 night in Apr 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 4 nights in Mar 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad excelente, con instalaciones muy bonitas y el servicio del personal muy bueno.
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buenas instalaciones y muy buen servicio
Stayed 1 night in May 2025