Palian Holidays

All staff members worked exceptionally hard. One person managed all duties, including driving the shuttle, housekeeping, concierge services, and luggage transportation. The restaurant team was consistently unaware of our VIP discount and encountered repeated issues. Towels were limited, old, smelled bad, and torn, which is uncharacteristic of a VIP hotel listed on Expedia. We used Expedia for our two-week stay, but this hotel was the worst option. The tour arranged by the hotel was also disappointing—unable to see what we paid for. On the last day, the tour agent tried to charge us 500 baht for a Grab ride to the airport, although it only cost us 300 baht via our app. We expected these services to be reliable and honest.

Clean modern rooms, great location across from the beach and close to night market Helpful and welcoming staff

We had a great stay at Pakasai resort. The breakfast was delicious!! The room was clean. We love the location near a 7 eleven and Kodham restaurant which was delicious and very cheap. My wife hated the thousand stairs but I think it’s great for loosing all the calories from the great food we ate.

Checked all the boxes - room, staff, pool, location were all what you’d be looking for on a trip to Ao nang

Staff was outstanding but room was facing the road and was quite noisy and showers were cold every day.