Hotel Guide - Pallarenda hotels in , Australia.

"We were informed in advance that there would be a large function near our room on the first night of our stay which would be noisy. I asked for a room to be allocated to us that would minimise the noise and was told that this was not possible. The music went to 11pm and our room shook with the noise. there were other rooms we could have been given. I complained and got a $50 voucher Poor management"

"Clean room and friendly staff "

"Great location, 10 minute walk to ferry terminal to Magnetic Island. Several wonderful restaurants to choose from. "

"Great stay. Great host."

"the only let down was pool was a bit outdated but the rooms were beautiful "

"Everything was easy"

"Be wary when handing over a cash security deposit. I checked out early before reception was open. Called them about the security deposit and they said they'd return the security deposit onto my card or bank transfer it. I flew out of Townsville thinking my security deposit would be refunded that day. I called them up after flying home to confirm the return of my security deposit. A different girl answered the phone & said they can't return cash. They would hold my money in a client account at the Motel for next time I come back & stay. They've gone against what they told me. Is this even legal? I'm not returning to Townsville. Was there briefly for a family funeral. I'm waiting on the manager to call me back and sort this out. They said she's busy with meetings and could take 3 days. I said I'd be calling tomorrow. Hopefully this should be sorted out."

"Clean room, allocated parking close to unit, ocean view, convenient to the strand"

"Clean "