Pallepola Holidays

Very nice sea view very good breakfast nice staff

The hotel is very nice and room very good tbh all cinnamon hotels are very good standard and during our holiday we stayed in 4 of their properties. The only reason for low score is due to additional charges for our room. I made a mistake when I booked and did not add my husband to the booking (even though charge for room is same for 1 or 4 people) the hotel charged me $50 per night to add my husbands name to the room ( the room charge was only $80 per night) this seems extortionate charge for an amendment to the name on the booking especially as the room cost is not much more per night. So please double check your booking before going, if I had spotted the mistake 2 days before arriving then there would not have been additional charge. This really tainted our stay and was very upsetting as there seemed no real reason to charge this amount

Spent 2 amazing nights here for safari tours situated right outside the national park. The hotel staff and location is amazing. The cabanas are beautiful and air conditioned. We even had elephants in the lagoon outside our room one night. As additional the safaris are excellent, the park is dripping with wildlife, we booked directly from yalla national park but the hotel does similar tours do a full day as 1/2 is not enough.

Friendly staff and facilities at the hotel are good. Nearest beach is a rocky beach. Last few KM of the road leading to the hotel is very poor. This section needs to upgrade and possibly out of hotel managements' control. They may need to coordinate with the neighboring hotels and the local authority. However, signs leading to the hotel from the main road is not very clear. Google maps lead to a circuitous route. Need to upgrade the signs leading to the hotel in every junction and this is under hotel management.