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Reviews of Hacienda Motor Lodge

4.5 out of 5
Hacienda Motor Lodge
27 Victoria Avenue, Palmerston North

Reviews

9.6

Exceptional

Rating 10 - Excellent. 187 out of 241 reviews" "
Rating 8 - Good. 48 out of 241 reviews" "
Rating 6 - Okay. 4 out of 241 reviews" "
Rating 4 - Poor. 1 out of 241 reviews" "
Rating 2 - Terrible. 1 out of 241 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Nitin

Travelled with partner
Liked: Cleanliness, staff & service
Decent room size , spacious with all amenities you need for a short stay. A bit dark with minimal Natural lighting if you plan to spend a bit of time inside.
Response from Lydia on 11 Feb 2024
Thank you very much for your review. We appreciate your comments and compliments of the room size and amenities and we will look into your feedback on lights as we would like to ensure to provide better service to our guests. We look forward to welcoming you again in the future.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The couple running the Hacienda were very helpful and could not do enough for us. It was obvious they took great pride in the place, keeping the outside space and bushes immaculate. The room had everything we needed a d everything worked.
Stayed 1 night in Jan 2024
Response from Lydia on 23 Jan 2024
Hi, Karen. Thank you so much for your kind compliment.You were such a nice person and our awesome guest. Hope you had a wonderful memories in Palmerston North. Many thanks.

10/10 Excellent

Danilo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
The Motel while very innocuous from the exterior offers superb comfort. Beds are incredibly comfortable and the lazy boy in my room was a huge bonus and was very well utilised.
Stayed 2 nights in Aug 2023

10/10 Excellent

Brett

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room with lots of space and modern appliances. TV and sky in room which was a bonus and not always available at most other motels/hotels where I stay. Great location with approximately 15 minute walk to Palmerston centre.
Stayed 3 nights in Aug 2023

10/10 Excellent

Wenhua

Liked: Cleanliness, staff & service, property conditions & facilities
I like there are Tesla car chargers, spa. Nice and clean and central.
Stayed 1 night in Aug 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice motel, spotlessly clean, comfortable bed and pretty quiet. Close enough to town to walk.
Stayed 1 night in Aug 2023

6/10 Okay

Joel

Liked: Cleanliness, staff & service
The beds were uncomfortable
Stayed 2 nights in Jul 2023

10/10 Excellent

Robert

Stayed 1 night in Jul 2023

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Motel unit was spacious, clean and tidy and had everything we required and friendly staff, would go back again
Stayed 2 nights in Jun 2023

10/10 Excellent

Tapai Feagiai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from JAY on 28 Jun 2023
Thank you for taking the time to leave a review and for your kind feedback

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Close to town and the airport
Stayed 1 night in Jun 2023
Response from JAY on 28 Jun 2023
Thank you for taking the time to leave a review and for your kind feedback

10/10 Excellent

Jenny

Stayed 3 nights in Jun 2023

10/10 Excellent

Maree

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The welcome was warm and friendly, check in super efficient. Great rooms for travellers - upstairs for safety, sparkling clean, great toiletries. Bedding and pillows were delish and the towels were thick and snuggly. Great stay!
Stayed 2 nights in Jun 2023
Response from JAY on 28 Jun 2023
Thank you for taking the time to leave a review and for your kind feedback

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jun 2023
Response from JAY on 28 Jun 2023
Thank you for taking the time to leave a review and for your kind feedback

8/10 Good

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from JAY on 28 Jun 2023
Thank you for taking the time to leave a review and for your kind feedback

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The unit was refurbished to a very high standard and was clean and spacious. Having the kitchen in a separate room was great especially for those who don't like the "sleeping in a kitchen" feel with most self contained units. The location was nice and quiet and close to the centre of town. I would stay again.
Stayed 1 night in May 2023
Response from JAY on 28 Jun 2023
Thank you for taking the time to leave a review and for your kind feedback

10/10 Excellent

Nardine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely LOVED my stay. The room what just what i needed.
Stayed 2 nights in May 2023
Response from JAY on 28 Jun 2023
Thank you for taking the time to leave a review and for your kind feedback

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Jay on 28 Jun 2023
Thank you for taking the time to leave a review and for your kind feedback

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay, bit dated in some areas like bathroom, but still very comfortable and large room with own seperate kitchen
Stayed 1 night in May 2023
Response from Jay on 28 Jun 2023
Thank you for taking the time to leave a review and for your kind feedback

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay. Close to CBD, rooms great.
Stayed 2 nights in Apr 2023

10/10 Excellent

Scott

Stayed 1 night in Apr 2023

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for having us. It was a lovely property. Clean and well looked after. Great for families and close to town. Would definitely return
Stayed 1 night in Apr 2023

8/10 Good

Shakira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall satisfied, good value and clean motel in a good location. Comfortable bed & good quality bedding. Also a good shower and products to use. Kitchen facilities very good too. TV connection did cut out a lot, so we gave up watching. Room had a bad musty smell, unsure if it was due to the previous guests and no time to air out or not.
Stayed 1 night in Apr 2023

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Motor Lodge was clean, well-serviced and quiet. The only downside was limited parking spaces, although this could be due to all units being full, which attests to its popularity.
Stayed 1 night in Apr 2023

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute booking, looked a bit dated outside but inside modern , comfortable and clean
Stayed 1 night in Apr 2023

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Henry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly staff, great quiet location
Stayed 1 night in Mar 2023

10/10 Excellent

Todd

Stayed 1 night in Mar 2023
Response from Hacienda on 11 Mar 2023
Thank you for taking the time to leave a review, we really appreciate it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've stayed at a few motels in Palmerston North and this one was definitely one of the nicest and friendly staff. Thank you
Stayed 1 night in Mar 2023
Response from Hacienda on 11 Mar 2023
Thank you for sharing your kind words, we will pass these on to the team.

8/10 Good

wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Hacienda on 5 Mar 2023
Thank you for taking the time to leave a review!

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable room with everything we needed
Response from Hacienda on 5 Mar 2023
Thank you for leaving a review and for sharing your kind words.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Hacienda on 18 Mar 2023
Thank you for leaving a review!

10/10 Excellent

Major

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean fresh and comfortable
Stayed 1 night in Jan 2023
Response from Hacienda on 27 Jan 2023
Thank you for leaving a review, we really appreciate your feedback!

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Hacienda on 27 Jan 2023
Thank you for taking the time to review our property!

10/10 Excellent

Matt

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Response from Hacienda on 15 Jan 2023
Thanks for leaving a review of your stay, we appreciate your kind words!

8/10 Good

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quick check in, close to the airport.
Response from Hacienda on 7 Jan 2023
Thanks for taking the time to review our property, we appreciate your feedback!

10/10 Excellent

Nastia

Stayed 1 night in Dec 2022

10/10 Excellent

Suzy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay on Christmas night, room was clean and comfortable, and very reasonable on price.
Response from Hacienda on 27 Dec 2022
Thank you for taking the time to review your stay, we appreciate your lovely feedback!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little property. Kinda odd rooms (bathroom only accessed through kitchen?) but nice and modern and CLEAN! Great checkin experience.
Response from Hacienda on 27 Dec 2022
Thank you for taking the time to review your stay, we really appreciate your kind words and feedback.

6/10 Okay

Stephen A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from Hacienda on 27 Dec 2022
Thank you for leaving a review of your stay, we appreciate it.

6/10 Okay

amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
While the rooms were clean and comfortable. I did not like the scent in the room it was overpowering powder perfume odor. I also disliked that the wi-fi signal was spotty and unreliable. It needs an upgrade.
Stayed 1 night in Dec 2022
Response from Hacienda on 17 Dec 2022
Thank you for your candid review of your stay, we appreciate your feedback. We are sorry about the wifi signal and we are in the process of fixing this problem.

10/10 Excellent

Michelle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was awesome
Stayed 1 night in Dec 2022
Response from Hacienda on 5 Dec 2022
Thank you for leaving a review, we will share your kind words with the team.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy and handy to town.
Response from Hacienda on 5 Dec 2022
Thanks for reviewing your stay at our property, we appreciate your kind words.

10/10 Excellent

Peter

Stayed 2 nights in Oct 2022

8/10 Good

Rob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed my stay
Stayed 2 nights in Oct 2022
Response from Jay on 7 Oct 2022
Hi Rob I hope you had a great time with us.we will always do our best for your satisfaction.I hope you see you again next time.Thank you

10/10 Excellent

Beyoung Ho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facility and kind staff
Stayed 1 night in Sep 2022
Response from Jay on 7 Oct 2022
Thank you for taking the time to review our property, we hope to welcome you back soon!

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hacienda September 2022
Very acceptable. Web page says that breakfast can be ordered but this is outdated information. Very friendly staff and convenient location.
Stayed 2 nights in Sep 2022
Response from Jay on 7 Oct 2022
Thank you for taking the time to review our property, I will update our web page as soon as possible.I apologize for that incorrect information.we hope to welcome you back soon!

10/10 Excellent

D S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant 2-day stay
We enjoyed a 2-day weekend stay. Staff were helpful and welcoming, unit had everything we needed and was nice and clean, excellent fast internet (better than most places I have stayed!), good parking, and convenient location
Stayed 2 nights in Sep 2022
Response from Jay on 7 Oct 2022
Thank you for your review, and for sharing your great feedback about our property.