Pamphret Hotels

"Lively proprty but has seen better days. Its starting to look its age. It urgentlyrequires TLC. We had the best massage"

"The Air condition and Tv work, but no INTERNET/ 2 Queens size bed, of which one of the bed blocks the entrance to bathroom. Electric kettle with no set up for hot beverages. The refrigerator remained unplugged because there was nowhere to plug it. No electrical outlet in the bathroom and no shelves, table, chair, desk or storage space. There was a lot of uninvited guest and people sleeping in the sofa of the lobby."

"The breakfast was was amazing and staffs was excellent "

"Hotel in general is clean and accommodating. It is the site to be during Carnival. Buffet Breakfast could have had more variety"

"Unfortunately i didn't have breakfast so i couldn't rate it but the property and it's facilities were on point"

"All 4 of us arrived Monday 16th March 2026 in the night and the heavy rain. Our room was pre booked via Expedia. Upon arrival we were told that we had no room and the room was occupied until the next day. This made no sense as we pre booked many weeks ago and received the booking confirmation. The hotel had already spoken to us weeks before our arrival and confirmed the booking. So we were so confused and disappointed that the hotel didn’t even understand what was happening to us was wrong and an unpleasant experience for us. We spent a number of hours trying to explain why this was unacceptable. They sent us to another local hotel where they said they had booked us one night. Upon arrival the hotel had no knowledge of this and this created a problem and panic as we were unable to sleep anywhere that night. This hotel didn’t follow any customer service policy or rules to ensure we were safe and had a bed for the night. It was a nightmare experience. I would not recommend having a vacation there as they don’t follow the rules or instructions to provide what they have agreed to do. We still wasn’t given a proper explanation for the mess. This place to be dragged into 2026 it really needs a refurbishment and staff require training and better customer service skills. "

"Located in the middle of Kingston, with shops nearby, excellent service, and in proximity to the airport."

"Everything was amazing a perfect expérience Thanks for all 🙏"

"Beautiful property and surroundings but the rooms are very basic and not clean. We had plumbing issues that weren't fixed during our stay and the breakfast was less than desirable. If you only need a place to sleep then it's okay, but very lacking for anything more."