Panwila Holidays

"Let me start with the good points since there are very few : the look of the room - beautiful Now the rest, I’m an experience traveller and experienced in hospitality and I am ensuring that this hotel can charge such a high price or the poor service provided : - we cannot driving ourselves and it’s been impossible to find the hotel : the pin location is not accurate (the hotel is located almost an hour from kandy im the countryside) and there are no sign anywhere to indicate the right...

"The most beautiful pool and surroundings Staff was helpful. Amazing views and quiet rooms! Pool bar and food overall were not up to a 5 star hotel, but beautiful surroundings "

"Fantastic property and fantastic experience. We have nothing but high praise. Loved the family unit with the tent on top and separate room downstairs for the kids. Here’s a word of warning though regarding getting there….its not an easy ride up from the village on a very narrow very poorly maintained road. Not for the faint hearted. It also takes a good 30 minutes especially if you need to use the tuk tuks to get up."

"I was not well so this may colour my view. I was not prepared for the very long steep walk to and from our room which made me think twicw about going anywhere. Curtains which were huge were full of dust and everything smelt of and was penetrated with incense. Food was basic and over priced. Without transport and travelling a long distance there was no where else to go to eat or get snacks. No alcohol. Some very purist guests who told us off several times for talking. Now the positives....

"This is a family-run hotel with a personal touch. The hosts were wonderful and super-helpful. Great location, great view, clean rooms. Lovely people. "

"The staff was very hospitable! We were well taken care of and enjoyed the pool, sunset, and mountain view!"