Indoor pool, 2 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas

Reviews of Mayfair Gardens

3 out of 5
Mayfair Gardens
Pari Street, Kato Pafos, Paphos

Reviews

7.2

Good

Rating 10 - Excellent. 24 out of 86 reviews" "
Rating 8 - Good. 29 out of 86 reviews" "
Rating 6 - Okay. 14 out of 86 reviews" "
Rating 4 - Poor. 11 out of 86 reviews" "
Rating 2 - Terrible. 8 out of 86 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

OLAPOSI SIMEON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly hotel. Excellent staff. Good value for money. Good shops around and safe environment.
Stayed 5 nights in Apr 2024

10/10 Excellent

Ebru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Mayfair Gardens! Staff were all very kind, big spacious room and lots of activities to take part in during the day and night. Amazing value for the price and will recommended to others :)
Stayed 4 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Beautiful hotel with excellent staff, great choice of food and drink
Stayed 7 nights in Dec 2023

6/10 Okay

Maria Mercedes Gil Simon

Stayed 4 nights in Sep 2023

2/10 Terrible

Naela

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pros: Staff Cons: Crowded Very old Expensive comparing quality Poor room condition
Stayed 1 night in Sep 2023

10/10 Excellent

Christodoulos

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel
Great stay perfect for couple and families. Amazing facilities.
Stayed 1 night in Mar 2023
Response from jan on 20 Mar 2023
Greetings!We wish to thank you for taking your time to review our hotel. Thank you for your fantastic review. We hope to welcome you again in the future.

4/10 Poor

Wendy

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022

8/10 Good

Stella

Liked: Staff & service
Good
The hotel for the price that we pay was very good, but it can be cleaner!
Stayed 1 night in Apr 2022
Response from Mayfair Hotels Management Team on 17 May 2022
Dear Stella, Thank you for your valuable feedback. We are happy that you enjoyed your stay at Mayfair Hotels in general. We take upkeep and cleanliness very seriously at our hotel, and your room should always feel fresh and clean. Our staff generally does a great job when it comes to maintaining our facility and preparing the rooms for upcoming guests, so, strangely, this happened. We extend our heartfelt apologies for not achieving our goal of providing you with a top-notch stay. Still, we appreciate you staying with us on this visit, and we sincerely hope that you will revisit us in the future. Best Regards,

6/10 Okay

Jaana

Stayed 2 nights in Apr 2022
Response from Jan on 9 Apr 2022
Hello Thank you for taking your time to write a review. We appreciate your lovely comments about our staff.

8/10 Good

Hannah

Liked: Cleanliness, staff & service, room comfort
Facilities good, not given room we paid for
We stayed at Mayfair gardens for 4 nights, we had to leave early for personal reasons, the hotels facilities for breakfast,bar pool etc are great, no complaints there but the rooms are not as advertised, it seems the majority are not renovated, we paid extra for a pool view and got a view of the back car park, we would have complained but due to personal reasons we have other things to think about. Just make sure you get what you pay for.
Stayed 7 nights in Oct 2021

10/10 Excellent

Mykhailovska

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It's a nice place to stay. We were upgraded for free to a 2-room suite because no suitable rooms were available. The breakfast is not too rich but it's still good. Beds are very comfortable. Although the bathroom's faucets and showers need upgrades. Overall, I enjoyed my stay, the staff is eager to help you. However, if you want a quiet place to stay - this hotel is not for you. In the evening, there are events at the bar for guests, and the music and guests themselves are quite loud well into the night.
Stayed 2 nights in Oct 2021

10/10 Excellent

Eileen, Liverpool

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. Everything you could wish for was available.
Stayed 1 night in Oct 2021

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great upgrade, excellent value
My Hotels.com booking had garden/pool view, but initially put into room at back of hotel overlooking supermarker car park. This was rectified next day with great upgrade to small family suite with great view on top floor. Room good size , clean, solid wood furniture and comfy double bed. Was on b and b and buffet breakfast was extensive choice and good quality. In particular the lean bacon was a welcome change from the fatty, streaky had elsewhere in the Med. Was very impressed with evening buffet, choice, quality, temperature, came at €18, with complimentary beer. Has 2 big pools and great mini water park for the kids. Normally plenty of sun loungers but this week real problems with 'prime' position beds being reserved with towels, in some cases overnight. Hotel policy is beds cannot be reserved but this not enforced. Entertainment of some kind, magician, singer etc. most evenings. Room maid, front desk very helpful, friendly. Small gym is closed but manager has let me borrow some dumbells so can work out in room, nice touch. I originally booked 2 weeks, but extended this for 2 more weeks as many things i like . Large supermarket behind hotel which does good value lunch. Big mall nearby, as are couple of decent rsstaurants. Main bar street is down towards harbour 10 minutes walk.
Stayed 14 nights in Sep 2021

10/10 Excellent

Bjørn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paphos holiday
I booked b&b but lunch and dinner was available to buy in the restaurant. Lots of families there on AIl inclusive so things became very loud as the day wore on. Bar open from 10am with the all inclusive guests making the most of it. Very big and impersonal, need a car due to the location although the bus service is very good. The hotel is very clean and well maintained and the gardens are lovely. Jet2 rep very helpful even though I wasn’t with them. Staff very friendly and receptionist printed off my UK locator form. As a solo traveler l wouldn’t choose this hotel again. Great for families and groups wedding guests etc. Saying that I still enjoyed my holiday.
Stayed 9 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable stay, very good breakfast.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Family holidays
Stayed 3 nights in Jun 2021
Response from Christos on 27 Jun 2021
Dear Sirs, we are sorry you left our property not happy and I wish you have communicated with us during your stay. We could have made it better for your if we knew your expectation. Again I am sorry.

8/10 Good

Panayiotis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Christos on 7 Jun 2021
Deer Mr Panayioti, we do thank you for your review and hope to have the pleasure of welcoming you again in the future.

10/10 Excellent

Sian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday
I can’t fault this hotel at all! Perfect last minute family break such good value for money and the staff were so friendly. Entertainment and food was great and perfect for kids will def be returning x
Stayed 4 nights in Oct 2020
Response from GENERAL MANAGER on 19 Oct 2020
Dear Sian, We are so glad to hear that we have lived up to your holiday expectations. We look forward to seeing you again at our Hotel.

8/10 Good

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean. We enjoy the pools. Very polite stuff. There were antiseptic gels all over the hotel.
Stayed 2 nights in Jul 2020
Response from GM on 5 Aug 2020
Dear Marina, We appreciate your positive comments about your recent stay with us! We hope to welcome you again in the near future.

4/10 Poor

Ioannis

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2019
Response from GM on 8 Nov 2019
Thank you for your time in reviewing our Hotel.

2/10 Terrible

Nigel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019
Response from CP on 29 Oct 2019
Dear Nigel, We are so disappointed to see your rate. We sincerely hope you had come forward so that we could resolve the issue while at the hotel.

8/10 Good

kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019
Response from GM on 2 Oct 2019
Thank you for your lovely 8/10 review. We hope to welcome you back in the near future.

10/10 Excellent

topaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from The Mayfair Team on 24 Oct 2018
Thank you for your 5-star review. We hope to welcome you back at our hotel again.

4/10 Poor

Anne

Disliked: Property conditions & facilities
Disappointing
Booked garden view room and got a room overlooking derelict area with rubbish. So did not use the balcony as we had intended. The hotel was generally good, nice pools, good breakfast, but the area it was in was not so good. Not very close to beach and no restaurants very close. The room was clean, but needed updating. Generally the staff were friendly, but the room and view from the balcony very disappointing.
Stayed 4 nights in Oct 2018
Response from The Mayfair Team on 24 Oct 2018
Dear guest, Thank you for taking time to share with us your experience at Mayfair Gardens. We are really sorry about the room view, I wish you have told us during your stay.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The main swimming pool was closed for refurbishment but everything else was fairly good. Their buffet was amazing, my partner is A meat eater and he loved it. I'd go pack there in summer as location is fairly good
Stayed 4 nights in Mar 2018
Response from The Mayfair Team on 4 May 2018
Dear guest, We appreciate your positive comments about our hotel. We are sorry that the swimming pool was closed due to the refurbishment. We are looking forward to welcoming you again and certainly many improvements will be noticeable on your next visit!

2/10 Terrible

Paul, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mayfair garden apartment Paphos
Disgusting rooms, vile smell and very unpleasant scouse receptionist.
Stayed 6 nights in Dec 2017

8/10 Good

Christine

Liked: Cleanliness, staff & service, room comfort
Overnight stop
Very nice hotel only an overnight stop but we will definitely be back. We told management that there was no teas and coffees in the room and they have responded saying teas coffees will be offered at check-in. Hotel is very close to pafos Kings Ave mall and therefore good for shopping.
Stayed 1 night in Dec 2017
Response from Wendy on 16 Dec 2017
Dear Guests, I would like to thank you for your review. I am very glad you have enjoyed your stay with us and we would be delighted to have the pleasure of welcoming you again.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Okay hotel, but disappointing overall—pictures were much nicer than the actual facility.

8/10 Good

criste, uk

Liked: Cleanliness, staff & service, room comfort
Nice hotel, good food
Nice hotel, clean, good food and lots of it! Hotel could do with afew things changed or updated just to step it up alittle
Response from Marina Savva on 21 Oct 2016
Dear Criste, We thank you very much for your review. We are glad that you've enjoyed the food and your overall stay. We are always trying to be updated, inserting new facilities and improving the old ones. I hope we will accommodate you again soon.

2/10 Terrible

P, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
we were sent away
On arrival they told us they were fully booked and they sent us to another hotel, the next day we called them requesting them to get a room, staff was not helpful, they couldn't help us as the manager wasn't there, they told us that the manager would get in touch but he never did.

8/10 Good

Emmanouela

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

D, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, clean hotel close to amenities.
I really liked this hotel. It has two large pools that are fun to hang out at during the day. The all inclusive food was rather good considering the average ones I've experienced before. I booked a single room as I was joining my friends here later in the week, I don't recommend the single budget room. Even though very clean and comfortable enough, the air con was weak (so quite warm at night), and possibly used as a staff sleeping quarters as one night around 7pm a staff member decided to let themself into my room as I was getting ready for an evening out (It wasn't a maid). Otherwise, my friends had some really large and lovely rooms, so definitely book double rooms. On the plus, I did have a lovely view from my balcony. Overall, a great hotel for a getaway, they also serve free snack food and ice cream during the day. Had a good stay!
Lovely pool area
View from my balcony

8/10 Good

pat, milton krynes uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central ,easy walk to paphos harbour.
Had B&b deal.lovely variety for breakfast, cold and hot. Plenty of parking with easy access. Great holiday . Entertainment every evening.
Response from George Zamboglou on 28 Dec 2015
Dear Guest, We would like to thank you for the lovely comments. We are glad to hear that you enjoyed your stay at Mayfair Gardens Paphos and we hope you see you back again soon.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Booked for a flying visit as had been here previously so knew where it was and it appeared from photos on website that it had all been re-decorated and upgraded. Disappointed on arrival as room not ready - seemed a common theme as other arrivals found the same thing. When eventually we got the key ( was offered free drink which was a gesture but would rather have been able to go straight to room given it was only a short visit)we found that upgrading was confined to exterior and public areas. Rooms- at least the one we got was the same as previously- clean but in need of redecoration, new equipment and new furniture. There were also repairs needed and an unpleasant smell in the bathroom. If we'd planned a longer stay we'd have asked for another room or gone elsewhere. Overall a disappointment and I doubt we'll go back there. Also re-branded as Smartline with no obvious mention of Mayfair at the entrance- somewhat confusing for first time guests.

10/10 Excellent

nits, cyprus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice swimming pool.
Nice swimming pools and a lot of food at Smartline.
Response from George Zamboglou on 25 Aug 2015
Dear Guest, We would like to thank you for sharing your expericence at mayfair Gardens. We are glad to hear that you had a great time and you enjoyed your holiday. We would like to wish you a great end of season and we hope to welcome you back again soon.

6/10 Okay

Verified traveller

Liked: Room comfort
Great food.. Nevertheless the Smartline hotel and Mayfair apartments are two separate complexes..The Smartline hotel is acrually nice while the Mayfair apartments are old and smell badly.. And btw while I paid extra for a room whith pool view the lady on the reception said that the pool view was a "request" which means that it the hotel doesn't have to offer a room with pool view, which of course is q lie. I would stay again in the Smartline hotel but i would not, choose Mayfair apartments.
Response from Wendy on 31 Oct 2015
Dear Guest. Thank you for taking the time to share your experience at Mayfair Gardens. We are glad you liked our sister hotel Smartlline. Thank you for your suggestions for Mayfair Gardens. we will take them into a careful consideration on our meeting for planning the renovations of the not yet renovated areas. Please accept our apologies for the confusion caused with regards to the room view. You are right when the clients pay for a room with pool view they have the view they pay for. Also clients booked rooms without pool view may request it at an extra cost and it is subject to availability at the time of arrival. We would like to wish you a lovely summer and we hope to have the pleasure to welcome you back again.

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Wendy on 31 Oct 2015
Dear Mrs Alexandra, Thank you for taking the time to rate our hotel. We hope you enjoyed your stay and we hope to have the pleasure to welcome you back again. Best Regards

10/10 Excellent

Maria, Limassol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time at a great hotel!!!
We realy had a great time at Mayfair.we booked breakfast and Dinner.My kids loved it. The rooms were realy clean. The staff was helpful. Breakfast was rich. The food at Dinner was nice. The only(if I must say something) bad was that it didnt have variety on salads for my taste. Drinks and food at the bar was at reasonable prices. The entertainment was fun. the second night I cried from laughter. We would definitely stay at this hotel again.I read all the bad reviews....the hotel is not a five star hotel, but we did not pay for a five star hotel. people seem to forget that!!!

10/10 Excellent

Avi, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value 3 stars hotel
lovely hotel, good location, Staff are great and very helpful, lovely pools, clean, good food

6/10 Okay

Matthew

Liked: Cleanliness
Disliked: Room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service
We booked the Mayfair after some consideration because of its location and received a confirmation. When we checked in, we were told they were full and they booked us into another hotel with the same rating. The taxi was paid to the other hotel and back to Mayfair the following day...but we were embarrassed by the receptionist who asked why they had to pay for the taxi! The only reason we booked the Mayfair was because the flight was coming in late and we lived in this area.

2/10 Terrible

dimm, thessaloniki

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
NEVER AGAIN..
so far away from the sea with a dirty pool .so noisy so British.. impossible to sleep before 01` at night .. STAY AWAY..

2/10 Terrible

Family Herrmann, Denmark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday for two families ruined completely ruined
We came from Denmark and drove from Larnaka Airport looking forward to our holiday booked at Mayfair Garden. We booked weeks before and 6 days before the arrival we confirmed our booking with the hotel. We finally arrived with four excited kids and was met by the receptionist with a message that we couldn't stay as the hotel was overbooked. No politeness nor empathy- just directions to another hotel which was of a lower standard with no kids club, no restaurant or all inclusive as we wished for. Everything else in Paphos was booked so our holiday was ruined. So re-consider before you book a stay at Mayfair Garden.

6/10 Okay

andreas

Liked: Staff & service
Disliked: Room comfort
the hotel needs refurbished. because of the all inclusive its crowded. Good pools and breakfast
Response from Wendy on 7 Nov 2015
Dear Mr. Andreas, Thank you for taking the time to share your thoughts and experience on Expedia. We would like to thank you for your comments. We are planing a refurbishment after the summer season at Mayfair Gardens. We would like to wish you a great summer and we hope to see you again.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
A nice modern looking hotel when you pull up, in a none touristy part of town. The room was a good size but definately needs updating.
Dear Guest, Thank you for your comments. We Have refreshed all our rooms in the Mayfair Gardens. And are very happy you enjoyed your stay, and look forward to seeing you in the furure. Wendy Marks

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in okay location
Nice hotel in okay location, approximately 10mins walk from harbour. Lovely pool and the staff were very hospitable and helpful - gave great advice on local places to eat
Response from Wendy on 5 Jul 2015
Thank you Nicole for taking the time to write a review. Your comments mean a great deal to us. We are very proud of all our staff and feel privileged that you would recommend us. We look forward to seeing you in the future. Wendy Marks Guest Relations Manager

8/10 Good

Mihail

Liked: Cleanliness, staff & service
Gutes Essen und sehr freundliches Personal
Stayed 2 nights in Mar 2024

10/10 Excellent

Sujay

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. The dinner and breakfast had good options.
Stayed 4 nights in Dec 2023