Sports facility
Check availability

Reviews of Aparthotel Adagio Paris Bercy Village

4 out of 5
Aparthotel Adagio Paris Bercy Village
1-7 Cour du Minervois, Paris, Paris

Reviews

8.0

Very good

Rating 10 - Excellent. 159 out of 478 reviews" "
Rating 8 - Good. 217 out of 478 reviews" "
Rating 6 - Okay. 60 out of 478 reviews" "
Rating 4 - Poor. 26 out of 478 reviews" "
Rating 2 - Terrible. 16 out of 478 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline

Liked: Property conditions & facilities
Good to have your own kitchen facilities. Comfortable, quiet room and staff are helpful.
Stayed 7 nights in Apr 2024

8/10 Good

Jules

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean. Design of rooms could use a refrigerator and microwave. Shower should be completely closed to keep water from spraying out onto floor.
Stayed 3 nights in Mar 2024

8/10 Good

Dona, beirut

Not bad
Stayed 4 nights in Feb 2024

8/10 Good

Mirangela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked this Aparthotel. It provided a spacious, comfortable stay in a quaint neighborhood, and it was easy to get into Paris City Center by metro. It felt safe; it was quiet, peaceful. Bercy Village was charming and had good restaurants and cute stores. The staff were nice. The kitchen was handy and nicely equipped with a dishwasher; we prepared breakfast there daily. The only downfall was the quality of the towels and the cost to have them replenished. As an Aparthotel, they only clean every 6 days. And, they expected us to wash our own towels, apparently, as we were charged €6 when we asked for a new set. Especially for what they charge for additional towels, Adagio should invest in better quality, thicker, nicer towels. The ones they provide are thin, dingy and pitiful. Otherwise, a great place to stay. We would book here again.
Stayed 5 nights in Dec 2023

6/10 Okay

Michele

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 10 nights in Sep 2023

6/10 Okay

Jordan

Stayed 5 nights in Sep 2023

10/10 Excellent

Linda

Liked: Cleanliness, room comfort
Clean comfortable and well equipped
Stayed 3 nights in Sep 2023
Response from Adagio Paris Bercy on 3 Oct 2023
Dear Linda,Thank you very much for your comment !We're happy to know you enjoyed yur stay.Hope to see you soon.

10/10 Excellent

Emmanuelle

Stayed 1 night in Aug 2023

10/10 Excellent

Steven

Stayed 1 night in Jul 2023

10/10 Excellent

Georgina

Liked: Cleanliness, amenities, property conditions & facilities
Great service! And love the location, quiet but very close to metro line.
Stayed 1 night in Jun 2023

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great stay-nice apartment,comfy,lovely area close to Bercy village and park,divine pastry shop on corner for breakfast,helpful staff,free coffee and water in funky lounge
Stayed 2 nights in May 2023

6/10 Okay

Craig E

Liked: Cleanliness
Disliked: Room comfort
A/C False Advertising!
If you say you have A/C then provide it. The room DID NOT COOL and it wasn't even that hot outside. This seems to be a European issue. We love the area and stay here often and in general recommend the brand, but the A/C issue wasn't acceptable...don't claim A/C if you don't really provide it.
Stayed 2 nights in May 2023

10/10 Excellent

Marc

Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2023

4/10 Poor

Kester

Stayed 1 night in Jan 2023

10/10 Excellent

DUCANDAS

Stayed 6 nights in Dec 2022

10/10 Excellent

Emmanuel

Stayed 2 nights in Dec 2022

10/10 Excellent

Emmanuel

Business traveller
Liked: Cleanliness, room comfort
Amazing place in Paris
Great place, well located near Bercy Village/cours st emilion with lot of shops and restaurants, bars.. Great team, everyone is nice and helpful. For people who are working at WeWork this residence is at 2mn walk. And at 5mn the subway line 14 brings you in few minutes in the center of Paris. Definitely a great location.
Stayed 1 night in Dec 2022

10/10 Excellent

Georgina

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Increíble hosts at reception, very helpful and great attitude; they make you feel at home.
Stayed 3 nights in Nov 2022

10/10 Excellent

Pame

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2021

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Trip to Paris
Nice hotel in a great part of town. Helpful staff and clean rooms. Enjoyed my stay.
Stayed 2 nights in May 2022

8/10 Good

Mary

Liked: Cleanliness
Reasonably priced for extended stay.
So-so breakfast. No hot meals (like scrambled eggs), no fish or lox like some other hotels. Overall, adequate. For extended stay, nice that room has kitchenette. For 1-or-2-day stay, convertible bed a little clumsy. Overall would stay again. For the price, good location and close to restaurant area, Bercy Park and Metro.
Stayed 2 nights in May 2022

6/10 Okay

Dan

Business traveller
Liked: Cleanliness, room comfort
Nice hotel shame the aircon was really old system wise and didnt blow too much cool air.
Stayed 2 nights in May 2022

10/10 Excellent

Myrene

Liked: Cleanliness, room comfort
Great Location
My Family and I stayed for two nights and it was perfect for what we needed. The property is steps away from Bercy village where you can find a street full of shops, bar, restaurants and a movie theater. There you can also find the metro train where you can take a short ride going to central Paris to see all the tourist attractions, a train ride to Disney and la Vallee Village.
Stayed 2 nights in Apr 2022

10/10 Excellent

Eric

Stayed 2 nights in Feb 2022

8/10 Good

Guo Xiong

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall a great stay! Be aware that there will not be cleaning if you're staying less than a week!
Stayed 8 nights in Dec 2021

6/10 Okay

Ryeobeen

Stayed 8 nights in Nov 2021

8/10 Good

Yiu Cheong

Stayed 1 night in Nov 2021

8/10 Good

Janet M, Seattle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Convenient to buses, metro and a taxi stand. Murphy bed was nice in that it gave us a couch to sit on when we weren’t sleeping. However, when folded up, the sheets fell off the bed so we constantly had to remake the bed. The comforter cover had been caught so many times in the folding mechanism that it was very frayed on both sides. Hard to keep it tucked in. Had room so both of our rolling suitcases could be open in the room. We moved to an ibis hotel after this stay and, although the room was smaller, we didn’t have to fight the bed constantly - and the Ibis bed was more comfortable. Downside of Ibis is that neither suitcase could remain open while in the room.
Stayed 7 nights in Oct 2021

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large and spacious room for Paris, with a balcony. Kitchenette that was just right. Great location. Gorgeous park and good cafes nearby. Staff was helpful. There was a bit of miscommunication when booking: the room was NOT for five as advertised. I believe they have since changed it to four, as it should be.
Stayed 5 nights in Aug 2021

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, room comfort
Great nights sleep
Best beds and pillows feat nights sleep
Stayed 2 nights in Aug 2020

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very convenient to the metro. It’s about a five 7 minute walk over to the subway into the Paris center. Plenty of restaurants, shops, grocery store, and cinema nearby. All of it located in the picturesque Berry Village. Loved my stay!
Stayed 1 night in Nov 2019
Response from Adagio Team on 21 Nov 2019
Dear, Thank you for your feedback following your recent stay with us. Hoping to see you again very soon at the Adagio Bercy Village,

6/10 Okay

Verified traveller

Stayed 3 nights in Oct 2019
Response from Adagio Team on 30 Oct 2019
Bonjour, Merci d'avoir laisser une note. Afin de toujours satisfaire, pourriez vous donner plus de détails sur votre séjour?

8/10 Good

Ama, London

Travelled with group
Liked: Cleanliness, staff & service, amenities
The property manager was helpful with my disability needs and offered me a suitable bathroom which was helpful. You need to make it clearer to clients that bookings under 8 days will not have cleaning service on arrival. Where did you keep the vacuum cleaner or brush. Overall good. Do you have smaller rooms that are for disabled people?
Stayed 4 nights in Oct 2019
Response from Adagio Team on 28 Oct 2019
Dear, Thank you for taking the time to leave your impressions. All appartment have same space. Futhermore, Our reception team will be happy to arrange this service during your stay; the towel kit is also offered individually if you so wish. In the hope of welcoming you again,

8/10 Good

Carlos

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Very Good Option
Very good! Near to metro station and a lovely plaza. Easy to go to Paris Center or any place in Paris. Comfortable room. Just need to eliminate the rule of 7 nights before cleaning.hete is a litlle supermarket very close with basics to help you.
Stayed 6 nights in Sep 2019
Response from Adagio Team on 28 Oct 2019
Dear, Thank you for your feedback following your recent stay with us. Daily housekeeping, as in every aparthotel, is an optional extra. Hoping to see you again very soon.

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Adagio Team on 28 Oct 2019
Dear, Thank you for taking the time to give us feedback on your stay. Hoping to see you again very soon at the Adagio Bercy Village,

6/10 Okay

Mrs P G

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place has a superb location next to line 14 which takes you straight to the city centre in 15 min and also next to Bercy shopping village. Nice and modern but the room wasn't clean when I got there and they wouldn´t offer a cleaning service again unless you pay 18 euros or for free if you stay more than 7 nights. They say I was entitled to change of bedsheets and towels if needed, which were given to me. I had to make the bed and change sheets leaving the dirty ones in the room for the rest of my stay Also reception staff is unexperienced so no customer service skills at all. There are 2 hotels next to this one that I will be trying next time as I do like the area
Stayed 4 nights in Sep 2019
Response from Adagio Team on 2 Oct 2019
Dear, Thank you for taking the time to write to us. Daily housekeeping, as in every aparthotel, is an optional extra. Daily housekeeping is a daily service that you can add to the price of your stay. I am sorry if there was a misunderstanding with the staff you met. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of bugs. Dirty. Poor communicators. Never going back.
Stayed 2 nights in Aug 2019
Response from Adagio Team on 2 Oct 2019
Dear, We have read your comment and are truly sorry that you were not happy with your stay. Your remarks are being looked at in detail so that we can offer improved services that are more in line with your expectations. Thank you for bringing these matters to our attention so that we can keep a close eye on this. You can contact us directy at h6789@adagio-city.com

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives: allowed me to check in at 8am Room immaculate Comfortable bed and decent shower Good breakfast Negative: With bed in sleep position very tight room Heavy duvette type bed cover in very hot Paris summer
Stayed 1 night in Aug 2019
Response from Adagio Team on 2 Oct 2019
Dear, Thank you for sharing your opinion. In the hope of having the pleasure of welcoming you to our aparthotel Adagio Bercy Village again,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Adagio Team on 4 Oct 2019
Bonjour, Merci pour votre commentaire, nous apprenons avec plaisir votre satisfaction ! Espérant vous revoir très vite.

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Adagio Team on 31 Jul 2019
Bonjour, Merci pour votre avis, qui nous fait énormément plaisir! Nous espérons vous revoir parmi nous lors d'un prochain séjour au sein d'Adagio.

10/10 Excellent

SUKTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with kitchen!
방에 헤어드라이기가 없었다는 점만 제외하면 최고의 호텔입니다. 단지 침대가 벽에 붙어 있어 직접 내려야되어 수고스러웠습니다. 교통 환경 최고. 바로 옆에 신규 14번 메트로 라인이 있어 좋으며, 바로옆에 베흐시 빌리지가 있어 깨끗한 식당과 안전한 술한잔이 가능하며, 무료 화장실도 있습니다. 조식은 정말 맛있습니다. 직접 계란을 삶거나 부쳐먹을 수 있는 호텔 조식의 경험을 할 수 있으며, 객실 내에서 취사가 가능하여 장기간 투속에 정말 좋습니다. 가격은 좀 높네요.
Stayed 1 night in Jun 2019
Response from Adagio Team on 29 Jul 2019
Dear, Thank you for your constructive comment – it really helps us to improve our services. It gives us great pleasure to read your positive review. Hoping to see you again very soon at the Adagio Bercy Village,

8/10 Good

Verified traveller

Stayed 10 nights in May 2019
Response from Adagio Team on 21 Jun 2019
Dear, Thank you for leaving a rating. To guarantee guest satisfaction, could you give us some more details about your stay? See you newt time Adagio Team

10/10 Excellent

Ching Hsiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
There was a 40 minute delay at check in, to which they offered a free breakfast for us the next day. Other than that nearly the whole stay was excellent. Roomy and clean studio unit, bathroom was clean and modern. Area was good also, very close to the 14 subway line which is a 15 minute subway trip to city centre, and neighbourhood is a quaint area with lots of bars. Many amenities provided also in unit and upon request.
Stayed 6 nights in May 2019
Response from Adagio Team on 21 Jun 2019
Dear, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Bercy Village. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Adagio Team

10/10 Excellent

Sandor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Adagio Team on 21 Jun 2019
Dear, Many thanks for leaving a good rating! Hoping to see you again very soon at the Adagio Bercy Village, Adagio Team

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paris Vacation 2019
Our stay was very good.
Stayed 6 nights in Mar 2019
Response from Adagio Team on 22 May 2019
Dear, We are happy that you were pleased with our services. We will forward your comments to our entire team, who will undoubtedly appreciate them. Hoping to see you again soon at one of our aparthotels.

8/10 Good

Shilvi

Liked: Cleanliness, staff & service, room comfort
Bath tub was clogged.
Stayed 3 nights in Mar 2019
Response from Adagio Team on 26 Mar 2019
Dear, Thank you for sharing your experience. Any feedback we receive from our guests is important to us, whether positive or negative. Your comments are what help us to progress and what make us aware of areas for improvement. We hope that we can continue to count you as one of our most loyal guests and look forward to seeing you again soon at one of our Adagio aparthotels. Adagio Team

2/10 Terrible

matt

Disliked: Cleanliness, property conditions & facilities, room comfort
Heat was broken- stay somewhere else
We arrived with our 3 month old baby and the heat was broken in the bedroom. Someone had to bring us a heater at 1 in the morning. The bedroom has 2 tiny and uncomfortable twin beds with cheap bedding. We did not like our stay at all.
Stayed 1 night in Mar 2019
Response from Adagio Team on 31 Mar 2019
Dear, Thank you for taking the time to write to us. We have read your comment and are saddened to hear that you were disappointed with your stay. guest satisfaction is our key concern, so please be assured that we will take each one of your comments very seriously. We give if to you twin beds specially to have more space in your. We are really that this issue wasn't good for you. Don't hesite next time to inform reception. We sincerely hope that, regardless of this, you are left with good family memories. Adagio Team