Front of property – evening/night

Reviews of Dream Hotel Opera & SPA

4 out of 5
Dream Hotel Opera & SPA
15 bis Rue le Peletier, Paris

Reviews

8.2

Very good

Rating 10 - Excellent. 63 out of 150 reviews" "
Rating 8 - Good. 54 out of 150 reviews" "
Rating 6 - Okay. 18 out of 150 reviews" "
Rating 4 - Poor. 7 out of 150 reviews" "
Rating 2 - Terrible. 8 out of 150 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing value
A great hotel, great location and the staff were incredible..would definitely stay again whw next in paris
Stayed 2 nights in Jan 2024

8/10 Good

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
clean and easy
Stayed 6 nights in Nov 2023

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

10/10 Excellent

ROBERT

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2023
Response from PAUL on 11 Nov 2023
DearDirRobert DixonThank You for Sincere message which really so much touched to us and We loved to hear that You are satisfied about our services.In future We Hope that Your Paris connection will be choose us again.The whole Teams are very much thanked to You.We wish Your better health.Warm RegardsPAULOn behalf of Dream Hotel Opera

8/10 Good

Kandice, Riverview

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had booked 3 adjoining rooms for a girls' trip. The rooms we clean and a good size. The bathrooms were a little bit larger than we're used to when traveling in Europe. The beds were a medium-firm and very comfortable. Staff was warm and welcoming. The only downside to the hotel is that the elevator will not fit more than one person at a time, and you will not be able to fit in the elevator with a suitcase. Having a steep & narrow spiral staircase as a 4th floor walk-up can be a bit brutal after walking the city all day.
Response from Martial on 17 Oct 2023
Dear Kandice,Thank you very much to take your time and share with us your last stay's experience in our hotel.We are very happy your stay went well despite the smal elevator.Thank you again for choosing our hotel.Greetings from Dream Hotel Opera's Staff.Kind regards.

10/10 Excellent

Ngozi Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We overall had a great stay at Dream Hotel Opera. The staff were very friendly and helpful. Though, the hotel was small, it was still very welcoming. The breakfast was good and I would recommend this hotel to anyone looking for a place to stay in Paris.
Stayed 7 nights in Aug 2023
Response from Ahmed, Directeur on 5 Sept 2023
Dear Vivian, Many thanks for your excellent comment on our establishment.Thank you for highlighting the staff and the breakfast.We hope to see you again soon to renew the experienceBest regards, Ahmed Manager

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping, restaurants and site seeing! Very clean rooms and staff was great! Always available to help. Great breakfast options as well to start off each day. Only negative was a small elevator, but did not impact our trip whatsoever! Would stay there again.
Stayed 5 nights in Aug 2023
Response from Ahmed, Directeur on 5 Sept 2023
Dear Tom, DearThank you very much for your elegant comment on our establishment.Thank you for highlighting the location, the welcome of our teams and the breakfast.We are sorry for the size of the elevator, it is a Haussmann building whose architect makes it impossible to expand it.Looking forward to welcoming you again to renew the experience.Best regards, Ahmed Manager

10/10 Excellent

Tania

Stayed 3 nights in Jul 2023
Response from Martial on 4 Aug 2023
Dear Tania,We thank you for this nice note.We are happy that your stay went well and that you enjoyed Paris.We look forward to welcoming you very soon.Kind regards.

8/10 Good

Viviana, Miramar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location, how clean it was and the staff was friendly and helpful. The elevator is incredibly small and slow, which wasn't a big issue since we were on the second floor but would have been problematic had we been any higher. We did not receive clear instructions upon arrival so I couldn't find how to make the lights work until I went downstairs and asked the front desk person; did not receive any information about the spa services and upon looking online I saw they have a sauna room and that's about it, so I find the hotel's name deceiving unless they actually do offer spa services that they never told me about. Also, the parking is not in the same building; not even on the same street. You have to walk several blocks, not too far but still a problem if it's raining. I wouldn't mention it had it been for free, but we had to pay for it. The property offers a good hot breakfast, great coffee. I would suggest varying the menu at least twice a week, but we still enjoyed it. Rooms have good insulation so you hear no noise. Beds are comfortable and the bathrooms were well-equipped, and I would say spacious for European standards. We enjoyed our stay at this property and in spite of the minor issues mentioned above, we highly recommend it.
Stayed 7 nights in Jun 2023
Response from Martial on 4 Aug 2023
Dear Viviana,We thank you for this nice note and for this very constructive comment which will allow us to improve the quality of our services.We are sorry that your stay did not live up to all your expectations, even if it was still overall very good.We look forward to welcoming you very soon.

10/10 Excellent

NAOMI

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were top notch and extremely helpful. The rooms were super clean and large by European standards. There were a variety of options for breakfast which made starting the day easier. The hotel is located near a lot of shops, restaurants And the metro was close by. We would definitely stay here again.
Stayed 3 nights in Jun 2023
Response from Martial on 4 Aug 2023
Dear Naomi,We thank you for this nice note and for this very constructive comment which will allow us to improve the quality of our services.We are happy that your stay went well and that you enjoyed Paris.We look forward to welcoming you very soon.

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a nice stay. The only thing that was not explained was the elevator. It’s big enough for luggage but not people. The staff and location of the hotel were excellent.
Stayed 7 nights in May 2023
Response from Martial on 14 Jun 2023
Hi Jon,We thank you for the time taken to leave us this nice comment following your last stay in our hotel.We are happy that your stay went well and that your experience lived up to your expectations despite our elevator, which was a little too small.Kind RegardsMartial

10/10 Excellent

Denine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff! They made sure I had everything I needed to enjoy my first trip to Paris. The room was clean and had beautifully scented toiletries…I will be placing an online order! The location was perfect since I could walk just about everywhere. If I was too tired to walk, then there are 2 metro stations within 2-3 minutes of walking distance from the hotel. The hotel served breakfast every morning with a wide variety of delicious options. If I visit Paris again, I would surely stay here again. Merci beaucoup 😉
Response from Martial, Front Desk Manager on 3 Jan 2023
Dear Denine,Thank you very much for this lovely comment.We'll be happy to welcome you for your next stay.Warm Regards

4/10 Poor

Miles

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was very nice and the daily breakfast is good, but the lift is beyond small and doesn’t fit any normal sized person, the showers did not have the essential oils displayed online and the phone to call lobby doesn’t work.
Stayed 5 nights in Oct 2022
Response from Martial, Front Office Manager on 10 Nov 2022
Dear Miles,We thank you for your comment.You couldn't take advantage of our essential oil capsules because we were out of stock. We're sorry about that.We hope that you will be able to take full advantage of all our services during your next stay.Kind Regards.

10/10 Excellent

Henry, South Elgin

Stayed 5 nights in Oct 2022

8/10 Good

Gerardo, bonita

Liked: Cleanliness, staff & service
Disliked: Amenities
It was ok. Surprised by the very small elevator. No conditioner and room was just tiny. Not impressed being 4 stars.
Stayed 3 nights in Sep 2022
Response from Martial, Front Office Manager on 10 Nov 2022
Dear Gerardo,Thank for your comment. All our rooms are equipped with centralized air conditioning that we activate according to the temperature. We regret that you did not ask to the reception about the abnormally high temperature in your room during your stay.Best Regards.

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel in a fantastic location. We chose this hotel as a last minute alternative to one that wasn’t as described. This was a great find really central some of the main sites 20min walk to the Seine and the Moulin Rouge and 10 min from the shopping area with a metro stop to the Eiffel Tower a 1min walk away.
Stayed 3 nights in Sep 2022
Response from Martial, Front Office Manager on 10 Nov 2022
Dear Rachel,Thank you very much for this excellent comment.We are delighted that your stay was as you expected.Kind Regard

10/10 Excellent

irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was centrally located to all shopping and attractions. Rooms while in the small side were near and efficient. The property is well maintained and the staff incredibly helpful and pleasant. Would absolutely stay here again. We booked three connecting rooms for the family and it was perfect for our needs. Beware, the elevator is tiny so if your claustrophobic May not be the place for you.
Stayed 4 nights in Jul 2022

6/10 Okay

Alex

Travelled with partner
Liked: Cleanliness, staff & service
Hotel room was really small, bed was comfortable and linens clean, bathroom was really small even for Europian hotels standards
Stayed 6 nights in May 2022

8/10 Good

Isabel Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2021
Response from D. Sadok, General Manager on 16 Nov 2021
Dear Isabel Michelle, Thank you for taking the time to rate your stay. We are glad that your expectations were met. We look forward to welcoming you back. Best regards, D. Sadok, General Manager

10/10 Excellent

Antony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent all round stay!
We arrived at the hotel which is just 2 mins walk from metro station and the staff were very friendly and helpful. It was too early to check in so we went to explore the area, when we returned they had put our bags in our room. The area is nice and quiet, but by the metro station there are lots of restaurants, bars and cafes! The room and hotel was very clean and it was a very comfortable night sleep. Everything we needed was in the room, toiletries, coffee making bits and hairdryer. We had breakfast on the last morning of our stay and that was nice. Like the other reviews said, yes the lift is small, just fits 2 people (literally) but we didn’t find this an issue at all! 5/5!
Stayed 3 nights in Oct 2021
Response from D. Sadok, General Manager on 8 Oct 2021
Dear Antony, Thank you for sharing your positive review. We are delighted that you had a comfortable stay and that you appreciated our prime location with easy access to public transport. Thank you for mentioning the high standards and quality service we strive to uphold. We hope to see you again in the future. Kind regards, D. Sadok, General Manager

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately the hotel had to close mid stay due to COVID restrictions. They did arrange the move to another hotel. The Dream Opera Hotel was a nice place, helpful staff and quiet. The room was nice and clean, if on the small side, but standard for Paris. No real facilities and the bed was quite uncomfortable.
Stayed 12 nights in Oct 2020
Response from D. Sadok, General Manager on 11 Nov 2020
Dear Andrew, Thank you for sharing your feedback about your recent stay. We are pleased your stay was pleasant although we have taken note of your comments and will be taking them into consideration for the future. We are very sorry for any inconvenience due to our unexpected closure however we are glad we were able to ensure you could continue to enjoy your time in Paris. We hope to have the pleasure of seeing you again in the future. Kind regards, D. Sadok, General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness
City break from UK
The room that I booked was not the same. The photo on hotels.com was with 2 windows and room was more spacious but I was given the small room which overlooked 4 walls. I felt very claustrophobic but I had no option but to stay in the same room as I was asked to pay extra to upgrade to a different room. Otherwise service was good. Though the was a lack of tea selection in the room as they were merely flavoured tea. Had to leave a note for house keeper to leave toiletries in the bathroom. Regardless of that I will stay again and hoping to get a better room next time.
Stayed 1 night in Aug 2020
Response from D. Sadok, General Manager on 2 Sept 2020
Dear Guest, Thank you for taking the time to share your review. We are grateful for your kind comments about our dedicated team who work hard to ensure we deliver the best service for our guests. We are sorry your room didn't quite meet your expectations; the photos we have on our website represent the different categories of rooms we have available and our team would be very happy to assist you during the reservation process to ensure you find one better suited to you on your next visit. Housekeeping has been informed about the replenishment of complimentary toiletries and we thank you for bringing this to our attention. We hope we will have the pleasure of seeing you again soon. Best wishes, D. Sadok, General Manager

2/10 Terrible

ARUN

Stayed 6 nights in Aug 2020
Response from D. Sadok, General Manager on 10 Sept 2020
Dear Arun, Thank you for letting us know how you rated your recent stay. We would have liked to have met your requirements. We would certainly like to know how we could have improved your experience Best regards, D. Sadok, General Manager

10/10 Excellent

Esteban

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near everything
Great location near many restaurants, bars, arcade shops, the opera, 2 train stations that will bring you to the monuments within 15 minutes. Late night eating available in the area some restaurants don’t even close and lots of shopping options. Overall awesome location.
Stayed 1 night in Jul 2020
Response from D. Sadok, General Manager on 29 Jul 2020
Dear Esteban, Thank you for sharing this review. We are delighted that you had such a pleasant experience and that you appreciated our central location with easy access to all you need. We look forward to welcoming you back on your next visit to Paris. Best regards, D. Sadok, General Manager

8/10 Good

Gerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional Hotel When Working or Visiting Paris.
Dream Opera Hotel is a convenient place to stay in Paris on Blvd Hausmann. It is close to locations where I usually work. The hotel is functional--it's staff is helpful, the hotel is clean and well maintained. The bathroom was clean. Hotel is located close to the Opera and to the Metro, lines 8 and 9. You can get around Paris. Rooms tend to be on the small side.
Stayed 3 nights in Feb 2020
Response from D. Sadok, General Manager on 4 Mar 2020
Dear Gerald, Thank you for taking the time to share your valuable review. It’s pleasing to know that our location was convenient for you and that you appreciated our high standards. However we do have different categories and sizes of rooms, and we would be happy to assist on your next visit. We hope to welcome you back. Best wishes, D. Sadok, General Manager

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from D. Sadok, General Manager on 8 Feb 2020
Dear guest, Thanks for your high rating of our hotel. We're happy to hear we hit the mark for you. We look forward to the pleasure of seeing you again in the future. Kind regards, D. Sadok, General Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast is a bit overpriced for what it is. It's a nice buffet and selection, but just expensive. The elevator is so small, you're better off taking the stairs. Seriously. The drains in the bathroom can let out some funky odours. And the sheets smell a bit chlorinated. Other than that, nice hotel, clean, polite staff.
Stayed 3 nights in Jan 2020
Response from D. Sadok, General Manager on 11 Jan 2020
Dear Guest, Thank you for taking the time to share your review. We are pleased to hear that you enjoyed our quality service and high standards. We would, however, like to believe that our breakfast buffet offers a varied selection of quality dishes that cater to all tastes at a competitive price; we regret that you were not completely satisfied in this respect. We have taken note of all your comments; please do not hesitate to inform our team of any issues or concerns you may encounter. Our team is always delighted to be of assistance. We hope to welcome you back in the future and wish you all the best for the new year. Kind regards, D. Sadok, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

John, San Francisco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny, but expected for Paris. Staff was friendly and the place was clean. From a value point of view, it was pretty good given the neighborhood. A bit noisy due to the proximity to a big street. Elevator is the tiniest elevator (hilariously tiny) I've ever seen so best to use the stairs.
Stayed 3 nights in Dec 2019
Response from D. Sadok, General Manager on 12 Dec 2019
Dear John, Thank you for taking the time to share your valuable review. We are happy to learn that you appreciated our friendly team and the location. Our lift is small but recently renovated it with glass partitions for comfort, your comments have been noted. We encourage our guests to notify us of any noise issue as we may have more suitable accommodations when available. Nevertheless, we are pleased that your stay was pleasant, thank you for highlighting our quality and overall value. We hope to have the opportunity of welcoming you again soon. Best regards, D. Sadok, General Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Being in Opera the location is great, staff is friendly and helpful, and rooms are very well equipped and clean, but quite tight like the elevator that serves more for luggage transportation.
Stayed 4 nights in Nov 2019
Response from D. Sadok, General Manager on 23 Nov 2019
Dear Guest, Thank you so much for your kind review of our hotel. We aim to make every experience with us a memorable one, so it is very rewarding to receive a message of satisfaction from a recent guest. It is an incentive for our team members to continue with their efforts to uphold our high standards. We hope to see you again in the future. Kind regards, D. Sadok, General Manager

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from D. Sadok, General Manager on 26 Oct 2019
Dear LAURA, Thank you for taking the time to share your valuable review. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. Thank you for highlighting our location.We hope to welcome you back. Best wishes,

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A++++++++
A+++++++++
Stayed 2 nights in Sep 2019
Response from D. Sadok, General Manager on 23 Nov 2019
Dear J, Thank you very much for your feedback. We are pleased to know you had such a lovely stay and look forward to welcoming you back. Best regards, D. Sadok, General Manager

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dream Hotel
Nice boutique hotel a few missteps in the bathroom, toitlet paper holder fell apart. The makeup mirror was too high to be useful and the power outlet was too close to the wall mirror making it useless as well. Other than that, the room was good.
Stayed 2 nights in Sep 2019
Response from D. Sadok, General Manager on 13 Sept 2019
Dear Adam, Thanks for taking the time to review your stay at our hotel. We are glad to hear that overall your experience was positive. However, we are disappointed to hear that you weren't entirely happy with the bathroom amenities. Please do not hesitate to make us aware of any concerns at the time so that we may resolve these for you or find you an alternative room, if necessary. We hope you will give us another opportunity to welcome you for a more enjoyable stay in the future. Kind regards, D. Sadok, General Manager

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from Kind regards, on 14 Sept 2019
Dear Guest, Thank you for sending us this review of your recent stay. It’s rewarding to read that you had a good stay with us and that we met your requirements. We hope to see you again in the future.

8/10 Good

Janice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019
Response from Kind regards, on 14 Sept 2019
Dear Janice, Thank you for sharing this lovely review. Our entire team is delighted that you had such a pleasant experience with us.

8/10 Good

Deborah

Stayed 4 nights in Aug 2019

8/10 Good

Amit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was excellent but only issue with lift as it’s very small which takes only space for one person to stand
Stayed 3 nights in Aug 2019
Response from D. Sadok, General Manager on 28 Aug 2019
Dear Amit, Thanks for taking the time to review your stay at our hotel. We are glad to hear that overall your experience was positive. However, we are disappointed to hear that our lift was an issue. The elevator does have the capacity of carrying up to 2 people. It has also been recently renovated with a brand new panel command and glass partitions to avoid any claustrophobia. We hope to have the pleasure of seeing you again on a future occasion. Best wishes, D. Sadok, General Manager

6/10 Okay

Fotis, London

Travelled with partner
Liked: Cleanliness, staff & service
Room space and room in general was okay. What I do not understand is the door connecting a room with another room. Then the soundproofing is terrible. Every morning at eight o’clock, next door room was knocking my door to disable my phone alarms this was really not nice. Location is great but next time I ll rather go and live far from city centre and have my space and my privacy.
Stayed 3 nights in Aug 2019
Response from D. Sadok, General Manager on 26 Aug 2019
Dear Fotis, Thank you for taking the time to share your review. We are sorry for any inconvenience caused during your stay with us. Regarding the room and the noise, we wish you had informed us during the stay so that our team would have found an immediate solution. However, we have taken note of all your remarks. Thank you for your kind mention of our location. We hope to welcome you back. Best wishes, D. Sadok, General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good area great room nice staff worth the money great experience
Stayed 2 nights in Aug 2019
Response from D. Sadok, General Manager on 26 Aug 2019
Dear Guest, Thank you for sharing this lovely review. We are delighted that you had a enjoyable stay and appreciated our prices. We hope to see you again in the future. Kind regards, D. Sadok, General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator was very very small and it made it hard to get our bags and ourselves to the 8th floor. We loved the rooms and location though. Also it said there were spa showers but ours didn’t seem to work.
Stayed 1 night in Aug 2019
Response from D. Sadok, General Manager on 21 Aug 2019
Dear guest, Thank you for taking the time to share your review. Our team sincerely appreciates your kind rating. While we do agree that our elevator is relatively small, it does have the capacity to support 2 persons at a time and has recently been refurbished to avoid claustrophobic feelings. We encourage our guests to notify us during their stay and wish you would have informed of us of the spa controls as we would've been happy to assist. Nevertheless, we thank you for highlighting the cleanliness and comfort of our facilities. We hope to welcome you back. Best wishes, D. Sadok, General Manager

6/10 Okay

Lynn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Imen on 25 Aug 2019
Dear Lynn, Thank you for taking the time to share your valuable review. We hope to welcome you back. Best wishes,

4/10 Poor

Xuejun

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Complexing 2 nights
Room is very small but it is clean, refrigerator and microwave not in working condition. Good location. The smallest elevator I never see, only 2 people can take because it is Paris
Stayed 2 nights in Jul 2019
Response from D. Sadok, General Manager on 29 Jul 2019
Dear Xuejun, Thank you for taking the time to give your opinion about your visit. We are glad our location was suitable for you. However we would like to point out that during your stay the mini bar was checked directly by our front desk, and it was functional. None of our rooms are equipped with a microwave (you're probably talking about the safe... which does not have the microwave function).. We hope to have the pleasure of seeing you again on a future occasion. Best wishes, D. Sadok, General Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom is newly renovated and very clean, but it is quite small. The elevator is too small to use and hence I used staircases during my stay. Had some problem with wifi access with my phone.
Stayed 3 nights in Jun 2019
Response from D. Sadok, General Manager on 15 Jul 2019
Dear guest, Thank you for taking the time to share this review. We are pleased to hear that you enjoyed your contemporary facilities and our high standards, however we regret that the size was not entirely to your liking. We would like to let you know that currently, we do offer rooms and facilities of different sizes and categories; may we assist you with finding one more to your tastes on your next stay? Regarding the elevator, we understand you found our elevator rather small, however, the lift can accommodate two people per trip and was recently renovated in order to make it more suitable for our guests. Regarding the Wi-Fi, we do also have an alternative network that we can offer our customers in case of difficulty; please do not hesitate to request assistance from our team during your stay. We hope to see you again in the future. Best wishes,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Rooms a little small by US standards but consistent with other French hotels in the area.
Stayed 7 nights in Jun 2019
Response from D. Sadok, General Manager on 15 Jul 2019
Dear Guest, Thank you for taking the time to share your valuable review. We are glad that you found our location convenient, and were able to enjoy. However we regret you found your room to be small. Please do not hesitate to contact our team members at the time for room selections. We look forward to welcoming you back in the future. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from D. Sadok, General Manager on 15 Jul 2019
Dear guest, Thanks for taking the time to send us a great rating. We are very pleased you had a perfect stay. We look forward to welcoming you again. Best regards,

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
The hotel location is great. Our room was very small so we play around without suitcases and we managed to make space. The bed was big and comfortable. The elevator is very tiny so only one person or two petite people could fit. The suitcases either you take them yourself thru the stairs or send them on the elevator. There is an authenticate French restaurant down the street, lovely food. Make reservations first. A hairdryer is available. Only the receptionist is allowed to monitor the air condition in the room, so let them know what temperature you would like it to be set up. There is a cell phone that is provided by the hotel that you could get around Paris.
Stayed 6 nights in May 2019
Response from D. Sadok, General Manager on 5 Jun 2019
Dear Gloria, Thank you for taking the time to share your experience with us. We're glad to hear that our location was suitable for you. Our rooms and suites ranges in size from 11 m2 to 31 m2, and apartments from 30 m2 to 45 m2. We inform our guests of the room size before booking to help the guest choosing a size appropriate to his or her needs. Regarding the elevator, we understand you found our elevator rather small, however, the lift can accommodate two people per trip and was recently renovated in order to make it more suitable for our guests. As you say, we're more than happy to help adjusting the temperature if needed, and fans are also available upon request. We hope you enjoyed your trip and stay here with us, and we hope to see you again in the future! Kind regards, D. Sadok, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Service is excellent, The bed too. Room is a bit small. Great location for tourist.
Stayed 4 nights in Apr 2019
Response from D. Sadok, General Manager on 13 May 2019
Dear Guest, Thank you for sharing your good experience. It is rewarding to read that you enjoyed so much of your stay with us, from the service to our convenient location near Galeries Lafayette department store. We would like to let you know that we offer rooms of larger size. Your positive feedback motivates us to continue upholding our high standards and make every stay a memorable one for our valued guests. We hope to welcome you again. Best wishes, D. Sadok, General Manager

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
The hotel is less than a minute walk from the metro station, staff are very helpful, the rooms and communal area are very clean decorated to a high standard. The rooms however are quite small, but that is expected in Paris. We would definitely return.
Stayed 5 nights in Mar 2019
Response from D. Sadok, General Manager on 24 Mar 2019
Dear Michael, We thank you for sending us this review of your recent visit. We are pleased to know that you enjoyed your stay. Indeed as you have stated the room size in Paris are standard. Thank you for mentioning our dedicated team. We look forward to seeing you on a future visit. Kind regards,

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2019