Dear Sarah,Thank you for your review! I am glad to see that you appreciated your stay with us. I hope to welcome you again at the Boronali, to turn this 4 out of 5 into a 5 out of 5!Best Regards,

Dear Marion,Thank you for such a nice review! I am thrilled to read that you enjoyed our hotel, and specifically our location, our breakfast and our staff. I hope that we will have the opportunity to welcome you again very soon, and make your next stay with us a 5/5!Kind regards,

Dear guest,Thank you for your feedback. We are disappointed to see your stay was not up to your expectations. We would be grateful if you could share details, as it would help us improve our service. We look forward to welcoming you again.Best regards,

Dear Sonia,Thank you for such a great review! We do offer complimentary coffee, tea, and some leftover pastries from breakfast. It is a pleasure to see that you enjoyed that, and our staff as well. We hope to see you again very soon at the Boronali for another great stay with us. Kind regards,

Thank you for taking the time to share your feedback on your experience at the Hotel Boronali. Regarding the size of the room, it's announced in the room description, but if you realize after arriving that you would like a larger one, don't hesitate to inquire at the Front Desk about the possibility of an upgrade. As for our hotel wifi system, it is designed to ensure the privacy of the guests using it, which is why it allows only for a specific amount of connections for a specific amount of time. We are glad that you enjoyed your stay. Best regards, Arthur RECH, Hotel Manager

Thank you for taking the time to leave your feedback. Without any details, I only hope that you will give us another chance so we can improve your experience here with us. Best regards, Arthur RECH, Hotel Manager.

Thank you for these kind words. We were happy to help and hope that your mother is feeling better. I will pass along your special thanks to the team. We hope to have the pleasure of welcoming you here again. Best regards, Arthur RECH, Hotel Manager

Thank you for taking the time to comment. We're glad that you enjoyed your stay ! Best regards, Arthur Rech, Hotel Manager

Dear Kimberly, thank you for taking the time to leave us a review. I am thrilled you enjoyed your stay with us in our Superior Double Room with Balcony! I will also pass on your comments to my staff. Please, come back anytime. Best Regards

Dear Natasha, thank you for your feedback. I am delighted you enjoyed your stay at Hotel Boronali! Did you let the Front Desk know about the noise issue? We could have suggested a switch to a room facing our inner courtyard, that guarantees more peace and quiet, according to our availability. Be that as it may, we still hope to have the pleasure of welcoming you here again. Best Regards

Dear Alison, thank you for leaving us your feedback. It seems you were not entirely satisfied with your stay; however, I cannot answer in a comprehensive manner since I have no further details. Would you be so kind as to contact me, so that I can know what happened and make sure it does not happen again? Guest satisfaction is our top priority. Looking forward to your message, Best Regards

Dear Kimberly J, thank you for taking the time to leave us a review. I am glad you made the most out of your stay at Hotel Boronali! I will pass on your comments to my staff. Please, come visit us again whenever you like. Best Regards

Dear Amany, thank you for your review. Come back whenever! Best Regards,

Thank you Tahsein! Hope to see you again soon! Best

Hello, thank you for taking the time to review us. I will pass on your comments about our service to our staff; I am sorry you felt the rooms were not up to your expectations though. Did you mention that at the desk? We are available night and day to assist you and make sure you have a perfect stay, bear that in mind for future reference! Best Regards

Hello Lewis, thank you for your detailed review. I am delighted you enjoyed our service, but I am sad your room was not up to your expectations. I could not find any mention of the issues you are mentioning; please, bear in mind that the front desk is open 24/7 to assist you and make sure you have a perfect stay. In that case, we could have switched you to a new room, depending on our availability. Should you wish to grant us a second chance, I would love to have you back and change your mind about Hotel Boronali. Looking forward to welcoming you, Best Regards

Hello Anne, thanks for your review! I am delighted you enjoyed your time with us. Should you wish to come back, bear in mind that we have higher room categories that offer both more space AND A/C! This is all indicated in the room specifications. See you soon, hopefully!

Hello Ashley, Thank you for taking the time to leave your impressions about your stay at the Hotel Boronali. We are sorry to see that you weren't fully satisfied. While we are not sure what didn't meet your expectations, we do hope that should you come back to Paris, you'll give us another chance so that we can do a better job next time. Best Regards,

Dear Eirel, thank you very much for your comment and rating! We are happy you liked the hotel's location and our staff. We hope to have the pleasure of welcoming you here again,

Dear Rody, thanks for taking the time to leave us a comment about your stay at the Hotel Boronali. We are disappointed to read your impression about the staff, this does not resemble the service they are usually appraised for. Due to COVID, there is no tea or coffee facilities in the rooms, but they are available night and day in the lobby and our guests can take their drinks up in their rooms. It is a pity this solution was not to your liking. We still hope to have the pleasure of welcoming you again, Best Regards,

Diana, What a shame. I assisted you myself the moment you had an issue with the accommodation, let you know I understood the room you booked (although each detail you had issues with were clearly mentioned online, such as room size, pictures of the exact room arrangement you received, our services, etc.) was not to your liking. I suggested several solutions, a room switch, a free upgrade, then offered a full refund when I understood you could not be content, found a close-by partner hotel with a better rate you had with us, using my connections, directed you to this property myself, once more. I am speechless that you would leave such a review. Please consider that this kind of disgraceful behaviour has consequences on our family property, and each member of my staff, who is shocked of this ordeal. I hope you will make things right. Regards, Arthur

Dear Guest, thank you so much for your comment. We are delighted to see that you had such a nice stay with us. We look forward to welcoming you here again! Best Regards,

Dear Guest, thank you for taking the time to leave us feedback about your stay at Hotel Boronali. We're glad that you enjoyed your stay here with us and enjoyed everything that our location had to offer. We look forward to having the pleasure of welcoming you again soon. Best Regards, Jean-François

Dear Chandler, thank you very much for taking the time to leave us a comment about your stay at the Hotel Boronali. We are happy that your stay lived up to your expectations and hope to have the pleasure of welcoming you again soon. Best Regards,

Dear Guest, thank you for taking the time to leave us feedback about your stay at Hotel Boronali and thank you so much for your kind words about our staff, which I'll be sure to pass on. Our lift is undeniably small, but we're glad to have one in a building this old, as many buildings in Paris don't have a lift at all. We're very happy that you enjoyed your stay here at the Hotel Boronali and hope to have the pleasure of welcoming you again soon. Best Regards, Jean-François

Dear Guest, thank you for taking the time to leave us feedback about your stay at Hotel Boronali. We're glad that you enjoyed your stay and hope to have the pleasure of welcoming you again soon. Best Regards, Jean-François

Dear M, thank you for taking the time to leave us a comment. We are happy that you had a pleasant stay, liked the staff and found the hotels location convenient. We are however perplexed by your remark about the room size. All the room sizes are indicated on all the websites we appear on, and we make sure to provide pictures of the various room arrangements we propose. We hope to have the pleasure of welcoming you again. Best Regards,

Dear Guest, thank you very much for your review ! We are a family-run hotel, and it is our pride that our guests feel welcomed and at home. It delights us to see that you liked our service and passed your compliments on to the team. We hope to see you again very soon ! Best Regards,

Dear Guest, thank you for taking the time to leave us a review. We are sorry to see that your stay did not live up to your expectations. We still hope to have the pleasure of welcoming you again. Best Regards

Dear David, thanks a lot for your review ! We are delighted to see that you had a wonderful stay with us. We hope to see you again. Best Regards

Dear richard, thanks for your lovely review ! We are very happy that you enjoyed the hotel and its location. We hope to see you again very soon ! Best Regards

Dear Guest, thank you very much for your review. It seems like you had a perfect stay with us ! Come back anytime ! Best Regards

Dear Guest, thank you very much for your review. It delights us to see that you enjoyed your stay a lot! We hope to have the pleasure of welcoming you again. Best Regards

Dear Guest, thank you for taking the time to leave a comment, and for your kind words about the reception team. Regarding our location, we're in Montmartre, which is the only famous area of Paris to be in the north of the city instead of its center, but thanks to line 4 of the metro, which has a stop only a block away (Chateau Rouge), the center of the city can be reached in 10-15 minutes. As for any dodgy characters you may have seen nearby, we're right up the street from the local police station, so rest assured that our area is safe. Also, while it's true that due to the historic architecture of the hotel we do not have AC, we do have a fan in every room. We're very sorry that our hotel couldn't meet your expectations. Best regards.

Dear Guest, thank you for taking the time to leave a comment. I'm glad that you enjoyed our location and thank you for your kind words about the reception team. Your feedback about breakfast was surprising, but rest assured that we will look into it. Also, while it's true that due to the historic architecture of the hotel we do not have AC, we do have a fan in every room. I hope that we have the pleasure of welcoming you here again soon. Best regards.

Dear Guest, thank you for taking the time to leave a comment about your stay with us. I'm happy to read that you enjoyed our location, our 24h reception desk and the quality of our beds. Regarding your criticisms, I must confess to some confusion. At no point did we ever claim to have a restaurant. Also, it's true that our elevator is small and can only fit one person with luggage. As you mentioned, it's no secret, and as our hotel is located in a historic Paris building, we're glad that we at least have one, small as it is. Finally, I'm sad that you didn't like the first room that we gave you, but as you said yourself, we then provided a different room when you requested one. I'm sorry that our hotel couldn't meet your expectations. Best regards.

Dear Guest, Thank you for taking the time to rate your experience with us. Thank you much. We're happy to see that your trip was a success and hope that we'll have the pleasure of welcoming you here again soon. Best regards.

Dear Guest, thank you for taking the time to leave a comment. Without knowing what picture you looked at and where, or what room you stayed in, I can't really adress your concern, but I'm glad that you liked our staff and facilities. We hope to welcome you here again soon.

Dear Guest, Thank you for taking the time to rate your experience with us. We're sorry to see that you didn't like it much and we hope that you'll consider giving us another chance so we can do a better job the second time around. Best regards.

Dear Guest, Thank you for taking the time to leave your opinion on your stay at Hotel Boronali. We are happy to read that you enjoyed your stay with us, and we hope to welcome you here again very soon. Best regards, Jean-François ROBERT - Assistant Manager

Dear Guest, Thank you for taking the time to write a comment about your stay at Hotel Boronali. We are happy to read that you enjoyed your stay among us, and that our location helped you make the most of your time in Paris. Thank you also for your kind words about our staff. Your feedback about breakfast was duly noted, and will be taken into account to improve the experience of our guests. We hope to have the pleasure of welcoming you here again very soon. Best regards, Jean-François ROBERT - Assistant Manager

Dear Rebecca, Thank you for taking the time to leave your opinion about your stay here at Hotel Boronali. We are very happy to read that you enjoyed your stay with us. Thank you so much for your kind words. We hope to have the pleasure of welcoming you here again soon. Best regards, Jean-François ROBERT - Assistant Manager

Dear Sir, Thank you so much for taking the time to evaluate your stay with us. It seems your experience here didn't live up to your expectations. Customer satisfaction is very important for us, so please feel free to contact us if there are areas to improve that you'd like to bring to our attention. We do hope that you'd be willing to give us another chance so we can do a better job the second time around. Best regards, Jean-François ROBERT - Assistant Manager

Dear Madam, Thank you for taking the time to leave a comment about your stay here with us. I was sorry to read that you found the room a bit small for your liking, but we do announce the size of every room on the website. If the one that you booked didn't quite suit you, please know that we are here to help, and that you should always feel free to inquire at the front desk about the possibility of an upgrade. We certainly hope that you'll book again and that we'll have the pleasure of welcoming you here once more at the Hotel Boronali. Best regards, Jean-François ROBERT - Assistant Manager

Dear Guest, Thank you for choosing the Hotel Boronali for your stay in Paris, and thank you for taking the time to leave a comment about your experience here with us. We're happy that our location proved convenient. The hotel is located in a historic Parisian building, and the lift is therefore small; however, we are glad that at least we have one. We hope that we will have the pleasure of welcoming you here again very soon. Best regards, Jean-François ROBERT - Assistant Manager