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Reviews of Hôtel d'Orsay

4 out of 5
Hôtel d'Orsay
93 Rue De Lille, Paris, Paris

Reviews

9.4

Exceptional

Rating 10 - Excellent. 382 out of 513 reviews" "
Rating 8 - Good. 104 out of 513 reviews" "
Rating 6 - Okay. 19 out of 513 reviews" "
Rating 4 - Poor. 5 out of 513 reviews" "
Rating 2 - Terrible. 3 out of 513 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Asha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel was lovely, room was a little small had no where to store luggage, had to leave this on the floor at the foot of my bed so, had to keep stepping over this to move around the room. Staff especially Ivan was amazing, allowed an early check in, charged my phone a few times as my cable stopped working, and also called my driver when pick up was late. A great place to stay… very central, will definitely be staying here in the future. X
Stayed 2 nights in Apr 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, we stayed there 10 years ago and came back for our anniversary. Lovely friendly staff, also got upgraded room with fantastic views. Staff didn’t know we had an anniversary. Highly recommended. Very close to everything.
Stayed 2 nights in Apr 2024
Response from Malyne and the team on 25 Apr 2024
Dear NickWe would like to thank you for your very nice review and the compliments about our team.We are thrilled to read that you loved your experience in our lovely well located boutique hotel!!!We will be pleased to see you for another get away !!Best regards.

10/10 Excellent

WILLIAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Staff was very helpful and professional. Great location. Walkable to the Louvre, Eiffel Tower, St Germain, Musee d’Orsay. Staff even made us reservations at nearby restaurants. Rooms were very nice and clean.
Stayed 2 nights in Mar 2024
Response from Malyne and the team on 2 Apr 2024
Dear William, We thank you for sharing your previous experience in the Hotel d'Orsay. We are delighted that you spent a wonderful stay and you have been charmed by our lovely and cosy property. We look forward to welcoming you back here. Best regards from Paris.

10/10 Excellent

WILLIAM

Travelled with family
Liked: Amenities
Wonderful stay. Thank you to Estella and all the staff. Location is perfect for close walking to the Louvre, Eiffel Tower, Musee d’Orsay, St Germain. Breakfast was delicious. Staff was very understanding of our son’s food allergies. Quiet at night. Very clean and comfortable. Delightful hotel. Staff even made some very good suggestions and reservations for us at local restaurants. HIGHLY RECOMMEND.
Stayed 1 night in Mar 2024
Response from Malyne and the team on 2 Apr 2024
Dear William, We thank you for sharing your previous experience in the Hotel d'Orsay. We are delighted that you spent a wonderful stay and you have been charmed by our lovely and cosy property. We look forward to welcoming you back here. Best regards from Paris.

10/10 Excellent

Annabel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect.
Stayed 2 nights in Mar 2024
Response from Malyne and the team on 11 Apr 2024
Dear Annabel,Thank you for your feedback ans staying in our charming property.We are pleased to read that your stay exceeded your expectation.We look forward to welcoming you back here.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel will happily stay again
Stayed 1 night in Feb 2024
Response from Malyne and the team on 27 Mar 2024
Dear Kevin,We would like to thank you for your very nice review.We are thrilled to read that you loved your experience in our lovely well located boutique hotel!!!We will be pleased to see you for another get away !!Best regards.

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel d'Orsay is terrific. We were made to feel very at home and very welcomed. They provide great service in a friendly and attentive way. The hotel is extremely clean and the coffee, tea and cake each afternoon is a welcome treat. The breakfast was our favorite each morning during our stay. Just totally top notch across the board! Wonderful stay all around. Loved the hotel!
Stayed 3 nights in Mar 2024
Response from Malyne and the team on 13 Mar 2024
Dear Kathy,Thank you for sharing your experience and staying at the hotel d'Orsay. We are delighted that you loved everything in the Hotel d'Orsay !!! We look forward to welcome you back in our Parisian House. Best regards.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here. Cozy room, great lounge area in the lobby, excellent staff and closè to evèrything including public transportation.
Stayed 3 nights in Feb 2024
Response from MALYNE AND THE TEAM on 27 Feb 2024
Dear Andrew,Thank you for sharing your experience and staying at the hotel d'Orsay. We are delighted that you enjoyed you trip at the Hotel d'Orsay.. We will be pleased to welcome you back in our Parisian House. Best regards

8/10 Good

Norberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central attractions and good dining options.
Stayed 4 nights in Feb 2024
Response from MALYNE AND THE TEAM on 22 Feb 2024
Dear Norberto,Thank you very much for this wonderful review about your stay with us. It has been a pleasure to welcome you. We are more than pleased to see that you enjoyed your parisian trip and hope to have the pleasure of welcoming you back soon in your parisian house.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Malyne on 13 Jan 2024
Dear Michael,It was a pleasure to welcoming your in our hotel and Thank you so very much for your kind words.We are delighted to hear that you have spent a memorable time with us.We hope to have the pleasure to welcome you back soon!With our warmest Regards,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and Location
Very nice quaint hotel. Well located to all attractions, clean, safe, and comfortable room. Walk able to everything. Staff is very friendly and helpful with all your needs. Breakfast is very good.
Stayed 1 night in Dec 2023
Response from Hôtel d'Orsay on 17 Dec 2023
Dear John,First of all, we deeply thank you for sharing this perfect rate and delightful review.We are so glad to read that you spent a nice stay with us and we are grateful for all your praises.We hope that you will comeback very soon.Best regards,Roxane

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and very sufficient rooms. Overall very good experiience.
Stayed 1 night in Nov 2023
Response from Malyne and the team on 18 Nov 2023
Dear Jon,All the Team fo the Hotel d'Orsay want to deeply thank you for your nice review and that your stay were above your expectation.It is a great reward and it encourage us to continue to improve ourselves ans propose unique stay to our guest :)We really hope to see you back very soon at our House!

10/10 Excellent

Tsui Ming

Stayed 4 nights in Oct 2023
Response from Malyne and the team on 18 Nov 2023
Dear Tsui MingAll the Team fo the Hotel d'Orsay want to deeply thank you for your nice review and that your stay were above your expectation.It is a great reward and it encourage us to continue to improve ourselves ans propose unique stay to our guest :)We really hope to see you back very soon at our House!

10/10 Excellent

azhand, Waban

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. Extra friendly staff. Nice breakfast as well.
Stayed 4 nights in Oct 2023
Response from Malyne and the team on 24 Oct 2023
Dear Azhand,Thank you for your amazing review of our property.We are delighted to hear that you found our boutique Hotel lovely.It is great to know that our team remained at your disposal during your entire stay.Thank you for choosing us, and we look forward to welcoming you back for another exceptional stay in the future.Warm regards,

8/10 Good

Denise

Stayed 3 nights in Oct 2023
Response from Malyne and the team on 24 Oct 2023
Dear valued guests.Thank you for your amazing review of our property.Thank you for choosing us, and we look forward to welcoming you back for another exceptional stay in the future.Warm regards,

6/10 Okay

Stefano, New york

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room is extremely small for the price; space was further reduced by a temporary large air conditioning unit in room as the central system was not working. Hotel never offered to reimburse part of cost for the inconvenience
Stayed 1 night in Oct 2023
Response from Malyne on 24 Oct 2023
Dear Stefano,One more time, we apologize for not having provided the service you expected.We already discussed in private about the several issues and we hope that it won't ternish the idea you had about our property.We hope to see you in a short time.

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service
Stayed 6 nights in Sep 2023
Response from Malyne and the team on 24 Oct 2023
Dear valued guests.Thank you for your amazing review of our property.Thank you for choosing us, and we look forward to welcoming you back for another exceptional stay in the future.Warm regards,

10/10 Excellent

Amanda, Ellicott City

Stayed 5 nights in Sep 2023
Response from Hôtel d'Orsay on 2 Oct 2023
Dear Amanda, We deeply thank you for choosing us and for taking the time to share this perfect rate. We hope to see you again.Best regards, Roxane and the team

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was wonderful from our arrival to our departure!! The hotel was beautiful and in a great location.
Stayed 1 night in Sep 2023
Response from Hôtel d'Orsay on 2 Oct 2023
Dear Alan, We deeply thank you for staying with us and for taking the time to share this perfect rate and nice words. We are happy to read that you enjoyed the kindness of our indeed very handy location. We hope that you will comeback very soon in our Parisian House. Warm regards, Roxane and the team

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tiniest room we have ever seen. Had to leave one suitcase just behind the door because there was no other place for it. staff was very helpful. They did run out of gin though! We enjoyed Paris and the hotel except for the room size.
Stayed 1 night in Sep 2023
Response from malyne and the team on 24 Oct 2023
Dear valued guest,Thank you for staying at the hotel d'Orsay.We are sorry if your stay did not meet your expectations especially with the size of the room.Next time, we invite you to reserve another category like the Superior or the Deluxe Room which offers larger spaces .

10/10 Excellent

Leah

Stayed 3 nights in Sep 2023
Response from Hôtel d'Orsay on 2 Oct 2023
Dear Leah, We thank you for staying with us and for taking the time to share this perfect rate. It has been a pleasure to welcome you. We hope that you will choose us again at the occasion of you next Parisian getway. Warm regards, Roxane and the team

10/10 Excellent

Rui, SAN FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Hôtel d'Orsay on 12 Sept 2023
Dear Rui,We thank you so much for taking the time to share this perfect rate.We hope you will return very soon to Hotel d'Orsay.Best regards,Roxane

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
The front desk was amazing, from check in to getting us tickets to the museum. We had to book a second room as a family member’s flight was canceled. They were so accommodating and helpful, professional and kind. The hotel was beautiful, great location, wonderful breakfast ! Our best experience on this trip to Europe!
Stayed 1 night in Aug 2023
Response from Malyne on 7 Sept 2023
Dear Lisa Thank you for your wonderful review !!We're delighted to hear that you found our warm welcome , recommandation and assistance to be great.We're dedicated to providing unique experiences for our guests.We hope to have the pleasure of welcoming you back to our lovely property.Warm regards,

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Aug 2023
Response from Hôtel d'Orsay on 12 Sept 2023
Chère Christine,Nous vous remercions d'avoir séjourné à l'Hôtel d'Orsay et d'avoir pris le temps de partager cette parfaite note de 5/5 !Nous espérons vous revoir très bientôt à l'Hôtel d'OrsayBien à vous,Roxane

10/10 Excellent

Renzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Great service from Marie and Roxette.
Stayed 3 nights in Jul 2023
Response from Marie on 1 Aug 2023
Dear Renzo,Thank you very much for staying with us. It was a privilege to welcome you to our House.The feelings and impression you had during your stay at the Hôtel d'Orsay are very important to every member of our team.We also hope that your daughter is feeling better since you left the hotel.Please send our regards to Madame and Mesdemoiselles Barazzuole.We look forward to seeing you again soon.Yours sincerelyMarie and Roxane

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from malyne on 10 Aug 2023
Dear GuestThank you again for choosing the hotel d'Orsay and writting a kind review.We are delighted you enjoyed your exeperience.Warmest regards.

10/10 Excellent

Mary K

Stayed 2 nights in Jul 2023
Response from Hôtel d'Orsay on 12 Sept 2023
Dear Mary K,We thank you so much for taking the time to share this perfect rate.We hope you will return very soon to Hotel d'Orsay.Warm regards,Roxane

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from malyne on 10 Aug 2023
Dear GuestThank you again for choosing the hotel d'Orsay and writting a kind review.We are delighted you enjoyed your exeperience.Warmest regards.

10/10 Excellent

Claire

Stayed 3 nights in Jul 2023
Response from Hôtel d'Orsay on 12 Sept 2023
Chère Claire,Nous vous remercions d'avoir pris le temps de partager cette parfaite note de 5/5 !Nous espérons que vous reviendrez très bientôt à l'Hôtel d'Orsay.Bien à vous,Roxane

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly Parisian
Enjoyed a 3-day stay. Excellent staff—friendly, attentive, and responsive. Excellent location for many sights.
Stayed 3 nights in Jul 2023
Response from Malyne on 10 Aug 2023
Dear BradfordThank you again for choosing the hotel d'Orsay and writting a kind review.We are delighted you enjoyed your experience with the our great location and the attentive team.Warmest regards.

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service
Amazing
Stayed 3 nights in Jul 2023
Response from Malyne on 15 Jul 2023
Dear Jospeh,Thank you for this amazing score.We look forward to welcoming you back in our lovely property.Best regards

10/10 Excellent

Shawn

Stayed 2 nights in Jul 2023
Response from malyne on 10 Aug 2023
Dear ShawnThank you again for choosing the hotel d'Orsay and writting a kind review.We are delighted you enjoyed your exeperience.Warmest regards.

8/10 Good

Tom

Stayed 2 nights in Jul 2023
Response from Malyne on 10 Aug 2023
Dear Tom,Thank you again for choosing the hotel d'Orsay and writting a kind review.We are delighted you enjoyed your exeperience.Warmest regards.

8/10 Good

José Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location couldn’t be better and the staff was very nice.
Stayed 2 nights in Jun 2023
Response from Malyne on 8 Jul 2023
Dear JoséThank you for your feed back.we look forward to seeing you next time you come to Paris.Best regards.

10/10 Excellent

William, Redondo Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Beautiful room and very friendly staff.
Stayed 4 nights in Jun 2023
Response from Malyne and the team on 30 Jun 2023
Dear William,Thank you so much for your very nice review.We are delighted you enjoyed so much your stay.We look forward to welcoming you back here.Best regards

10/10 Excellent

Basil Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice boutique hotel in the 7th.
Stayed 5 nights in Jun 2023
Response from MALYNE on 25 Jun 2023
Dear Sir Basil,We are glad to know that you have enjoyed your time with us. We hope to have the pleasure to welcome you in a near future in your new Parisian residence.Kind regards,

10/10 Excellent

Nancy, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and competent staff, charming decor, excellent buffet breakfast, honor bar in reception/ lounge area a nice plus.
Stayed 3 nights in Jun 2023
Response from Malyne on 25 Jun 2023
Dear Nancy,We are glad to know that you have enjoyed your time with us and that our team took excellent care of you. Our only wish is to make your experience a memorable one.We are also absolutely pleased that you fell in love with the unique atmosphere.We hope to have the pleasure to welcome you in a near future in your new Parisian residence.Kind regards,

10/10 Excellent

Jiayin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from malyne on 25 Jun 2023
Dear Sir Jiayin,We are glad to know that you have enjoyed your time with us.We hope to have the pleasure to welcome you in a near future in your new Parisian residence.Kind regards,

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in great location
Great experience, staff were very helpful and friendly. Location was ideal for everything we wanted to see - easy access to Metro. Loved the breakfast and honor bar. We stayed in the suite and it was perfect for our family of 4. Only suggestion is to add a mini refrigerator so we could have cold drinks in the room.
Stayed 2 nights in Jun 2023
Response from malyne on 25 Jun 2023
Dear Kathy,We are glad to know that you have enjoyed your time with us and that our team took excellent care of you. Our only wish is to make your experience a memorable one.We are also pleased that you loved the buffet-breakfast and the Honor bar.All of our mini bar have been removed from the rooms for an ecological reason. However we kept some in case the guests need one. So the mini bar is only on guest request.We hope to have the pleasure to welcome you in a near future in your new Parisian residence.Kind regards,

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the hotel and staff immensely stay was wonderful
Stayed 2 nights in Jun 2023
Response from Malyne and the team on 28 Jun 2023
Cher Masaaafr,We are pleased to read that you liked your stay at the Hotel d'Orsay! :)Be assured that we look forward to have the pleasure to welcome you back at the Hotel d'OrsaySincerely Yours,

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Paris hotel
This hotel was perfect for our visit. It was clean and quiet. The location was great for visiting all of the major sites, and was really close to a Metro stop, as well as the Orsay RER stop. Plenty of restaurants and an express market a block and a half away. The staff were very friendly and helpful, too.
Stayed 5 nights in Jun 2023
Response from Malyne and the team on 28 Jun 2023
Dear ScottAll the staff want to deeply thank you for your review and you kind words regarding our service.We are pleased to read that you took advantage of the central position of our hotel, allowing to get to major spots of Paris by walk very easily.We hope to have the luck to see you back very soon at the Hotel d'Orsay!Sincerely Yours,

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
My new fav hotel in Paris! So convenient, one block away from the 12 Metro and a minute walk from the Seine and the Tulleries. Quiet street. 10/10 would stay agian
Stayed 2 nights in Jun 2023
Response from Malyne and the team on 28 Jun 2023
Dear Eugenia,We are pleased to read that you liked your stay at the Hotel d'Orsay! :)Be assured that we look forward to have the pleasure to welcome you back in our authentic Demeure parisienne.Sincerely Yours,

10/10 Excellent

Jeff

Stayed 2 nights in Jun 2023
Response from Malyne and the team on 28 Jun 2023
Dear Jeff,We are pleased to read that you liked your stay at the Hotel d'Orsay! :)Be assured that we look forward to have the pleasure to welcome you back at the Hotel d'Orsay.Sincerely Yours,

10/10 Excellent

MINLIN

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stuffs and great location
Stayed 5 nights in May 2023
Response from malyne on 25 Jun 2023
Dear Minlin,We are glad to know that you have enjoyed your time with us. We hope to have the pleasure to welcome you in a near future in your new Parisian residence.Kind regards,

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service
We enjoyed the flavored water after coming in from the heat. The liquors in the comfy lobby were a nice touch to unwind in the evening.
Stayed 4 nights in May 2023
Response from Malyne and the team on 28 Jun 2023
Dear Annette,Thank you for you nice feedback.In our house , we are commited to deliver an authentic parisian experience to our guests. They must feel confortable and spend a stay that they will never forget.Thus we created a very warm and cosy athmosphere in the lobby , so that the guests can chill and relax whenever they decide.We look forward to seeing you

10/10 Excellent

Abigail

Stayed 3 nights in May 2023
Response from malyne on 25 Jun 2023
Dear AbigailWe are glad to know that you have enjoyed your time with us. We hope to have the pleasure to welcome you in a near future in your new Parisian residence.Kind regards,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from malyne on 25 Jun 2023
Dear RichardWe are glad to know that you have enjoyed your time with us. We hope to have the pleasure to welcome you in a near future in your new Parisian residence.Kind regards,

10/10 Excellent

Hope, Mercer Island

Travelled with family
Liked: Cleanliness, property conditions & facilities
This is an amazing hotel. Location is wonderful, staff is so helpful. We had a significant problem with our airline reservation and the concierge literally helped me for an hour and a half, calling Air France, using her computer to help me navigate a problem, etc. The hotel is meticulously maintained, rooms are lovely.
Stayed 1 night in May 2023
Response from Malyne and the team on 27 Jun 2023
Dear Hope,We thank you for staying at the hotel d'Orsay and reviewing about your experience in our lovely Demeure.Our team is always willing to help our clients and go above and beyond their needs.So we are glad that you could fix the problem with Air France.We look forward to seeing you again here.Best regards.

10/10 Excellent

michael, Furlong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from malyne on 25 Jun 2023
Dear MichaelWe are glad to know that you have enjoyed your time with us. We hope to have the pleasure to welcome you in a near future in your new Parisian residence.Kind regards,

8/10 Good

Michael

Stayed 2 nights in May 2023
Response from malyne on 25 Jun 2023
Dear Michael,We are glad to know that you have enjoyed your time with us. We hope to have the pleasure to welcome you in a near future in your new Parisian residence.Kind regards,