We stayed in a suite and it was very expensive at £450 a night. At this price we did expect a very high level of service, decent size room and well looked after property. Unfortunately what we got was not that. The walls were very thin so you could hear all your neighbours. The internal doors needed an oil as they were creaking (we could also hear our neighbours' doors creaking. Our heating/aircon units were completely broken meaning although we kept turning the temperature down, the bedroom and lounge area were boiling (not great if you have a baby you don't want overheating!). We did speak to the hotel but it took them until the second day of our stay to sort the door creaking issue out and the heating issue was never fixed. There were also issues with the bath tub/shower unit as the only temperatures you could get was freezing or scorching. The hotel had a new wing build fairly recently. Perhaps they should have been less greedy and spend that money ensuring the original building was maintained before investing in more rooms. Again, if we had paid half the price, I would have said it was an okay hotel. At this price, even in Paris, we could have stayed at a 5 star hotel with bigger room, better maintained and in just as nice an area. We will not be returning. Staff were average for Paris hospitality standards i.e. not very helpful but not rude. Downstairs pool is nice and a good temperature but jets were broken on our second day. The steamroom -barely working.